Products Support > GSX Support FSX/P3D

ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**

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mr_loly_pop:
First i hope i am writing this at the right place and if not the pls do move this topic to appropriate location.

Second my native language is not English and if i make mistake then forgive me and try to understand.


Its years i have been using GSX its always one addon which have always given me a real hard time to run it and i have also tried these forums to share the problems and try to understand but finally i end up thinking and think that my money got total wasted so far as its really not possible for me to install this.

I wont talk about past but i just wanted to share where i am coming from so today i took a chance to install it again coz i did a new installation of my windows so i had to redo everything so i download the installer from the website and start installing the addon and here it happens (Refer to Attachment GSX Error)

I knew it as like always GSX will tell me to check my system on this and disable my Antivirus so here are the details

1.) I have my windows Defender disable already that was the very first think i did when i installed my windows.
2.) i use AVG Antivirus and i know its not the best but it still keep my windows working and keep it STABLE (very important)
3.) Added the extensions for the installers which are installing to AVG extension area (Refer to Attachment GSX Error 4)
4.) Disable all Components in the Antivirus and try to download again (Refer to Attachment GSX Error 3)

After all this i Still have the same ERROR.

By Default the installer is saved in the Documents folder and i tried to install it again but still no luck with it same error

Now after all this i seriously dont know whats wrong with all this coz i had a very old installer was saved in my drives so i start that installing that one and without any problems that installed with it also installed when my AVG Antivirus was ENABLE i never had to disable it.

Its defiantly NOT MY System Problem its your installer which is giving issues and i cant do more about this coz if i disable more things on my system this will totally disturb my system security systems and windows will not be stable for it, I am not a pro like you all but i do understand how things works.

Any solution is welcome and i think i have explained it everything what i could and i would like to know how to solve this issue and if someone else have this problem pls do share.

pete_auau:
 could  be  its  your  download  manger is  at  fault  depending on  what  your  using  to  down load the  file, unlikely  its  fdst  server  at  fault  since  everyone   would have the  same issue  as  you  have

Try  a  different browser  to  download  it again   since  you  might  be  unlucky  to have  a bad  download,   run  it  as  admin as well  to install

virtuali:

--- Quote from: mr_loly_pop on December 10, 2018, 01:12:27 pm ---anyways seems like there is no response from any admins also
--- End quote ---

I'm not sure what you are trying to say here but, of course, you cannot expect or demand we would *always* reply outside normal business hours, and you posted on Sunday.

No, of course the problem is not the GSX installer, because if it was a sever problem on our side, it should happen to everybody so, clearly, it IS something in your system that caused the corrupted download.

This is clear from your screenshot, all 3  .BIN files have the wrong sizes, they are supposed to be as follows:

gsx_fsx_setup2-1 = 389,314 KB
gsx_fsx_setup2-2 = 390,625 KB
gsx_fsx_setup2-3 = 345,146 KB

And as you can see in your screenshot, none of the file you downloaded matches this size, the first two surely had their downloaded interrupted before it was finished, since they are a lot smaller.

Try all of these:

- Disable all security products (antivirus, firewall, etc) that might interfere with the download, and also any download managers.

- Remove the GSX_Installer folder from the Documents folder and try again

- Remove ALL cookies from fsdreamteam.com from the browser, restart the browser and try again

- Try with a different browser.

virtuali:

--- Quote from: mr_loly_pop on December 11, 2018, 03:59:29 am ---Now i have no idea how the file size is on the new installer coz i never cheeked before and never bother
--- End quote ---

That's simply because some other software is interfering, preventing the download from completing.


--- Quote --- But now how to get this full installer working and how to change your installer to download the full installer so i can get the full files coz the way your installer is downloading i cant download those files coz i dont know from which URL the installer is downloading the files. So its the installer who is downloading those files in My Documents Folder not my Chrome or any other browser.
--- End quote ---

There's nothing to change in the installer, which will always download the correct files. If it doesn't, as I've said, it can only because something else installed in your system is interfering.

Normally, this would be the antivirus or firewall but, since you said you haven't any, you cannot rule out the chance you have a REAL virus which is interfering instead.

And yes, it's entirely normal the installer would download the files under the Documents folder.

In any case, if you want to try  downloading manually, here's the direct links:

http://update.fsdreamteam.com/gsx_fsx_setup2.exe
http://update.fsdreamteam.com/gsx_fsx_setup2-1.bin
http://update.fsdreamteam.com/gsx_fsx_setup2-2.bin
http://update.fsdreamteam.com/gsx_fsx_setup2-3.bin

If you manage to download them all of them correctly, just start the gsx_fsx_setup2.exe to install.

If the direct download works, it clearly confirms the problem was caused by another software you don't know you have installed, which is blocking the download because it's not *you* doing it, but the GSX installer, since the URLs on the servers clearly work.

virtuali:

--- Quote from: mr_loly_pop on December 11, 2018, 12:56:15 pm ---First Thanks for the Direct links to download the full installer and all those links like charm without any issues
--- End quote ---

Which confirms the files were always correct on the server.


--- Quote ---Second i am not sure what makes these files to stop downloading it as i still downloaded on the same system with Antivirus ON and i did not made any changes
--- End quote ---

You said you had no antivirus, now you say you turned it ON ?

As I've said in my last reply, the antivirus could be the cause, because it's might not trusting the *installer* downloading the file, but it's trusting *you* downloading the SAME files from the same URL (that's the only URL we have).

There's just no limit to the creativity antivirus developers place to hamper the correct working of your system. Yesterday I've downloaded the latest Leonardo Maddog X update, and Chrome tried to remove the download because it said it wasn't safe, and Windows Smartscreen complained as well...

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