no passengers on gates

[arseny]

passengers are not seen while boarding through the gates at EBBR. What can I do?

[cjhffm]

I have the same problem..at every airport!

[UAL4life]

That’s because EBBR uses SODE gates and not GSX-SODE gates. There is a big difference. One would hope we could call GSX SODE something else to avoid confusion but it’s likely that ship has sailed. I’m testing a few work around this weekend if I have time.

[cjhffm]

But until recently all my airports with SODE (with or without GSX SODE) showed passengers boarding and disembarking through the jetways. Something has changed

[arseny]

But until recently all my airports with SODE (with or without GSX SODE) showed passengers boarding and disembarking through the jetways. Something has changed

That's right. I had passengers till the last update

[cjhffm]

so what has changed? Perhaps the developer could enlighten us on this...

[cjhffm]

I just tested it at LPPT with GSX jetways - no passengers boarded! The status bar goes immediately from 'pilots boarded' to 'XX/XX passengers boarded' but you can't see any passengers or crew in the jetways. It's really frustrating. It would seem that it is broken.

But deboarding works at a remote stand. Then you can see passengers walking to the bus as normal.

The problem is with the jetways.

Help required here

[arseny]

GSX jetways work for me but not GSX, SODE jetways dont work

[Lotus3xiG3]

Yep, having the same problem here... GSX-placed jetways work, but SODE ones don't after the latest update!

[arseny]

Then we have to wait Virtuali's statement about this issue

[streichholz]

Count me in. No PAX on airports with SODE Jetways anymore.

[cjhffm]

Would be nice to get a response from the developer on this..but I'm patient..

[arseny]

Would be nice to get a response from the developer on this..but I'm patient..

Yeah

[virtuali]

Would be nice to get a response from the developer on this..but I'm patient..

You cannot expect or demand we would *ALWAYS* reply over the weekends...

In order to give a meaningful reply, all the following must be indicated:

- Is the affected airport use SODE jetways or GSX-SODE jetways (these are jetways replaced BY GSX) ?

- Did the affected ever worked with GSX passengers ?

- Clearly indicate the airport, and if it's not default, clearly indicate who made it.

[cjhffm]

- The problem affects *all* SODE-enabled airports and all aircraft, whether replaced by GSX or not.
- Previously, passengers and crew always boarded and disembarked via the jetways. At all SODE or GSX-SODE airports