Products Support > GSX Support FSX/P3D

GSX+P3DV4+QW787 Refueling Issue

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Fragtality:

--- Quote ---... the only possible reason it's still happening to you, is that you still have that outdated version for some reason ( antivirus can possibly cause this, since the Addon Manager it's a .DLL, so it CAN mistakenly blocked by the antivirus ).
--- End quote ---
I would rule that out!
If it wasn't the latest Version, the just added Support for the Chocks would not work, or would it?
Also, all Program/Addon Folders for P3D (including the AppData\Virtuali) are excluded in the AV. GSX was updated with "run as admin" and when the Sim is running, I generally disable the AV all together.


--- Quote ---I tested it now, and made a video to show nothing you do in the GSX airplane customization page will ever affect the Light Test Switch, which always behave correctly, that is working normally when there is power, and not doing anything in Cold & Dark.
--- End quote ---
You did not restart the Sim  ::) ;D
It is not an immediate Effect - disabling the "..show dialog.." Option did not immediately trigger it. The next time I started the Sim and loaded the 787 it was triggered - the Plane starts right out with all Lights on. Sorry I did not make the clear enough.


Maybe it would be a good Idea to split this Discussion off in a new Topic?

mseder:
Fragtality

"maybe concentrate on the original issue you had?"
I've done that all the time actually, this unpredictical behavior I've been returning to is exactly about that, the fueling that stopped at 79000 lbs and the 2:nd truck that does nothing instead of completing it.

"with one Truck-Trip, since it was on a Gate with Underground Fuel"
So then. my case was not tested. Well I assume that the functionality should work for any situation.

I'm fully aware of the different units and mass/liquid amount factors. Thank you!



Umberto

"At least, we meant two different things. When I say "The airplane is refueling itself", I mean EVERY possible way of loading fuel in the airplane EXCEPT GSX OR the default Fuel page of the sim. It doesn't matter if the plane loads progressively, if it has a custom fuel panel, a loader, an FMC option, or you use a 3rd party utility, or you have a "Load instant" option in the airplane."

Thanks for clearing that out.

"If the plane has a custom refuel system, the option (Plane config: "Fuel and cargo dialog" during refueling") should be DISABLED, which is how GSX is set to by default, for this airplane, in the configuration WE supply GSX with."

In this case, for the 787 and for my scenario (multiple refueling) to work it definitely cannot be disabled!

"If you had this (GSX Settings: "Detect custom aircraft system refueling") enabled, THIS is likely caused all your issues."
Then this might be the cause for the uncompleted GSX refueling. I just turned if off and will keep it off and hopefully the issue is solved!

My checklist for having the QW787  work together with GSX in "full mode" (se functionality-list below),  which now been tested several time, still should be:

1 In the plane config
Enable "Fuel and cargo dialog" during refueling"

2 In the GSX Settings
Enable "Always refuel progressively"
Disable "Detect custom aircraft system refueling"

With the above settings the below will happen after you request Refueling
1 Fuel truck arrives
2 A GSX window will offer a list of fuel amounts that you can choose from
3 The tanks are filled progressively, you can watch the FUEL amount increasing in the 787, very nice!
4 Refueling completed and the truck leaves
5 OR... if the fuel amount you asked for is not completed (one truck can't have it all)
6 GSX tells Another fuel truck is on its way
7 Truck nr 2 arrives and completes the refueling (hopefully, please try and get back)

Mats

virtuali:

--- Quote ---In this case, for the 787 and for my scenario (multiple refueling) to work it definitely cannot be disabled!
--- End quote ---

Sorry, but that's not the case, you just can't say "cannot disabled", because disabling it would JUST make GSX NOT refueling the airplane so, saying you "cannot disable it", it's like saying you have no way to refuel the plane without GSX, which clearly doesn't make any sense.

We might argue, instead, if it CAN be ENABLED, that's something that can be discussed. If the airplane doesn't have extra internal systems that are related to the fuel process, doesn't use custom fuel tanks, and you don't mind having a fuel distribution decided by GSX, then yes, that option CAN likely be Enabled.

But it's impossible to say you have a situation in which you "cannot" DISABLE it. When it's disabled, the only difference is that, when the Fuel Truck is in position, INSTEAD of the question from GSX about how much fuel you want you'll just see a message saying "Please use the refueling system of your aircraft to refuel", so you know when it's the right time to use it, to work with the GSX process.

As soon GSX detects a fuel increase, it will start its own fuel counter animation, which will:

- Follow the airplane progressively ( if the airplane is loading fuel progressively ) OR if the option "Always enable Progressive refuel" is enabled in GSX

- Be instant ( not really instant, but very fast ), if the airplane loaded the fuel instantly AND the option "Always enable Progressive refuel" is Disabled in GSX.

The only things than can go possibly wrong when the option is disabled are:

- You acted on the Fuel quantity ( by any means ) *after* you called the GSX Fuel Truck but *before* seeing the message "Please use the refueling system of your aircraft to refuel". That's why there's a message to begin with: to prevent you from doing exactly that, which will obviously confuse GSX.

- If the airplane refuels progressively, it might stopped/paused its refueling for any reason, before it reached the requested amount. Maybe the refueling process might have continued but, GSX can't possibly know that so, it needs to know when the airplane is done refueling and the way it does, is to constantly monitor fuel increases, considering the refueling to have stopped if the fuel stops increasing for I think more than 5 seconds.

But please note that, when I say "things can go wrong", when the option to have GSX refueling the airplane is Disabled, NOTHING really went "wrong" because...it's the AIRPLANE refueling itself, so the *actual* refueling process is working exactly AS IF you had NO GSX installed! The only issue would eventually having the GSX refueling process out of sync, possibly not ending but, again, it's not a real issue because, even if it happens, you can simply choose the "Restart Couatl", which as explained on the manual is like a Panic button to unstuck GSX from whatever unexpected situation might happen.

That's why you can't really say "I cannot Disable the GSX refueling", because it's the 100% safe choice, it puts the GSX refueling in a "dumb" slave mode, with the airplane totally in control of everything related to refueling.

mseder:
Please Umberto, you're repeating yourself.

The functionality that I've posted will never work if you disable the 787.
You might define and explain functionalities the way you want, but it has nothing to do with THIS CASE.

"As soon GSX detects a fuel increase, it will start its own fuel counter animation,"
That animation is not interesting in this case!

"The only things than can go possibly wrong when the option is disabled are"
Did anyone here ask for what can goes wrong if the possibilities to reach my scenario already is turned off? Don't you see, it's then already "wrong".

Mats




virtuali:

--- Quote ---The functionality that I've posted will never work if you disable the 787. You might define and explain functionalities the way you want, but it has nothing to do with THIS CASE.
--- End quote ---

Are you referring to THIS sentence of yours, explaining your issue ?


--- Quote ---I've done that all the time actually, this unpredictical behavior I've been returning to is exactly about that, the fueling that stopped at 79000 lbs and the 2:nd truck that does nothing instead of completing it.
--- End quote ---

Key sentence here is "fueling that stopped".

How you can possibly say "fueling that stopped" being a GSX "issue", when GSX IS NOT REFUELING THE AIRPLANE, when the option is Disabled, leading to your assumption you "cannot disabled it" ?

You MIGHT have had a point, if the "fuel stopped" problem happened with the option Enabled. THAT'S when GSX is in charge of refueling so, if it stops, IT IS a GSX's problem, but the opposite can't be.

By saying the option "cannot be Disabled", you are saying the only way to prevent the refueling to stop ( if this was your issue ), is to NOT let the airplane refueling itself. It's like saying GSX is better at refueling the airplane, than the airplane is without GSX.

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