From time to time pushback doesn't work

[WebMaximus]

I've noticed this a couple of times and I'm not sure but it could be related to icing conditions when you're asked if you want deicing treatment.

Let's assume I answer 'No' to deicing treatment. Then I expect the pushback truck to move into position and to have the normal dialogue with the ground crew to start the pushback but nothing happens. The pushback truck doesn't move and no dialogue takes place.

The only way to "fix" this I've found is to reset GSX via the menu and then choose the prepare for pushback option again.

Not sure if it's of importance but before choosing the prepare for pushback option I always use the board, fuel and catering options.

I have never seen this issue when not being asked about deicing, hence my suspicion there might be a relation there.

[virtuali]

Please indicate the precise location, airport, scenery, gate number and airplane used when this happens.

[WebMaximus]

Will get back with the info you ask for next time I see it.

[mattd319]

Hi - sorry to resurrect an older topic, but often have the same problem.  I only see "departure clearance requested" and then it hangs there.

Example was this morning:
- FSDT KORD gate B21
- FSL A320
- Boarding went smoothly
- Upon calling pushback, I only received "departure clearance requested"

Upon resetting couatl and just going straight into pushback, it will work fine, but not always once boarding is completed.

[Renaissanceman]

When using MCE's mechanic and request a pushback, the virtual FO asks me if I want deicing. If you respond "yes" to deicing, a window appears saying there's an error with Couatl (press yes to see the log or press no to restart Couatl). Responding "no" to deicing does not trigger an error.
 
Using the Q400 and the very latest GSX 1.9.9.11 and MCE

CYYC Gate 58, freware ORBX scenery for CYYC by Larry Isenor

[Brad Mitchell]

Same Issue with my flight location added

Thanks Brad

Hi - sorry to resurrect an older topic, but often have the same problem.  I only see "departure clearance requested" and then it hangs there.

Example was this morning: P3D
- Orbyx PNW AFCAD KSEA Gate C12
- PMDG 737NGX
- Boarding went smoothly
- Upon calling pushback, I only received "departure clearance requested"

Upon resetting couatl and just going straight into pushback, it will work fine, but not always once boarding is completed.

[virtuali]

Same Issue with my flight location added

We'll have a look into this. Could you please confirm this happens 100% of the times, when going from Boarding to Pushback ? Or it's random ?

[Brad Mitchell]

It is not 100%  but when it does happen its is from boarding to Pushback, and very random, also random with location (payware or afcad only)  and vendor ( PMDG, Majestic etc). I know random issues are the hardest to replicate, if i spot anything else I will add to my reply.  Thanks

Same Issue with my flight location added

We'll have a look into this. Could you please confirm this happens 100% of the times, when going from Boarding to Pushback ? Or it's random ?

[downscc]

I see this too and I think it is only after boarding. It happens often enough that I expect it as soon as I don't see a direction of pushback selection I then reset the position or restart couatl.

[headley]

"Departure clearance requested":
I had this message already two times, last time was yesterday, after boarding-sequence.
Was at KDEN (payware from Flightbeam Studios), stand A41, with B747-400 PMDG v3.
After restarting couatl i could start the pushback.

Grtz,
William Vrielynck

[Stroggs]

Hello.
Was there any solution or suggestion on this?
I have same problem randomly when going from boarding to push back.
It happen in P3D v3 with PMDG and AS_Airbus and still in v4 now with PMDG 747/777.
Very random and I do not see a pattern related to any particular airport or deicing situation.
Restarting couatl and direct to push back solve the mishap. 
Using W10.

[Drumcode]

I'm also experiencing this sporadically in P3D4.

[virtuali]

It's a bit difficult to investigate this without some kind of reproduction steps. Try to notice if it's related to the kind and the order of other services requested before the pushback.

[Mitty]

I have also this kind of problem, around 20% of departures. I have observed that it seems to happen if a quite "big" pushback truck is positioned at the gate, not with the smaller ones.
Sorry for not being more specific, bit I can't distinguish between the exact types.

In any case, let me thak you for this great product, and your dedication in maintaining all the issues...

[CXA001]

I am having this issue as well on quite a few of my flights.


Here is more information:
- FlyTampaToronto Pearson
- P3Dv4
- Gate 161
- PMDG B739

Regards,