Author Topic: Addonmanager causes P3Dv3 "random" crashes SOLVED AND SOLVED AGAIN (Read 5228 times)

Emi · « **on:** October 01, 2015, 09:34:42 pm »

Since I installed the Addon Manager I'm getting random crashes of P3Dv3.

As of now these are 7 crashes, all happening in different situations.
While one happened while P3D was loading the flight others happened after sitting on the ground for half an hour.
I could not find any schemes the crashes follow, other than that they started after installing the addon manager and stop when I disable it in the dll.xml.

Here are some sample crashreports from the Event Viewer:

Problemsignatur
Problemereignisame:   APPCRASH
Anwendungsname:   Prepar3D.exe
Anwendungsversion:   3.0.10.14945
Anwendungszeitstempel:   560b4abe
Fehlermodulname:   StackHash_0a9e
Fehlermodulversion:   0.0.0.0
Fehlermodulzeitstempel:   00000000
Ausnahmecode:   c0000005
Ausnahmeoffset:   ffb10004
Betriebsystemversion:   6.1.7601.2.1.0.256.48
Gebietsschema-ID:   1033
Zusatzinformation 1:   0a9e
Zusatzinformation 2:   0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3:   0a9e
Zusatzinformation 4:   0a9e372d3b4ad19135b953a78882e789

Problemsignatur
Problemereignisame:   APPCRASH
Anwendungsname:   Prepar3D.exe
Anwendungsversion:   3.0.10.14945
Anwendungszeitstempel:   560b4abe
Fehlermodulname:   StackHash_0a9e
Fehlermodulversion:   0.0.0.0
Fehlermodulzeitstempel:   00000000
Ausnahmecode:   c0000005
Ausnahmeoffset:   ffb10004
Betriebsystemversion:   6.1.7601.2.1.0.256.48
Gebietsschema-ID:   1033
Zusatzinformation 1:   0a9e
Zusatzinformation 2:   0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3:   0a9e
Zusatzinformation 4:   0a9e372d3b4ad19135b953a78882e789

Problemsignatur
Problemereignisame:   APPCRASH
Anwendungsname:   Prepar3D.exe
Anwendungsversion:   3.0.10.14945
Anwendungszeitstempel:   560b4abe
Fehlermodulname:   StackHash_0a9e
Fehlermodulversion:   0.0.0.0
Fehlermodulzeitstempel:   00000000
Ausnahmecode:   c0000005
Ausnahmeoffset:   ffb10004
Betriebsystemversion:   6.1.7601.2.1.0.256.48
Gebietsschema-ID:   1033
Zusatzinformation 1:   0a9e
Zusatzinformation 2:   0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3:   0a9e
Zusatzinformation 4:   0a9e372d3b4ad19135b953a78882e789

Even though the faultingmodule is not shown as the addon manager directly I can still assure you that no crashes happen when the addon manager is disabled, so I'm 100% sure they are caused by the manager.

On my FSX:Steam Edition the Manager runs fine, the problem happens only with P3Dv3.
Even on V2, even though sometimes getting StackHash crashes (which I never cared to trace back since they happened to rare), it ran more or less stable with maybe one crash each 50 flyinghours (roughly estimated).

Here's my systemspecs:

I7-4790K @4.4GHz
GTX770
8GB RAM
Win7 Pro x64

P3Dv3 is installed on a seperate SSD and of course given administrator rights.
User Account Control is turned off.

The product which installed the addon manager is FlightBeams San Francisco HD, however I also already downloaded the standalonemanager afterwards, hoping that it might solve the problems, which it unfortunatly didn't.
Of course I own a lot FSDT addons too which also include the manager and which I'd like to use.

Reinstalling the Manager did not solve the problem.

What are your ideas how to solve these issues?

Thank you for your help in advance!

virtuali · « **Reply #1 on:** October 01, 2015, 11:08:39 pm »

What's the version of the bglmanx.dll file ?

Emi · « **Reply #2 on:** October 02, 2015, 08:08:03 am »

It's 3.0.0.8.

virtuali · « **Reply #3 on:** October 02, 2015, 02:10:00 pm »

Quote from: Emi on October 02, 2015, 08:08:03 am

It's 3.0.0.8.

Please try to reinstall GSX again, because we had another small update to it (related to P3D V3), even if the version number hasn't changed.

Emi · « **Reply #4 on:** October 03, 2015, 12:09:25 am »

Alright, done that and on a first try it did not crash for around 5 hours.

I'll report once again in a few days after more extensive testing, thanks for the quick update.

Emi · « **Reply #5 on:** October 09, 2015, 12:22:26 pm »

Unfortunatly the crashes are back since the latest Couatl engine update.

Problemsignatur
Problemereignisame:   APPCRASH
Anwendungsname:   Prepar3D.exe
Anwendungsversion:   3.0.10.14945
Anwendungszeitstempel:   560b4abe
Fehlermodulname:   StackHash_0a9e
Fehlermodulversion:   0.0.0.0
Fehlermodulzeitstempel:   00000000
Ausnahmecode:   c0000005
Ausnahmeoffset:   ffb2008e
Betriebsystemversion:   6.1.7601.2.1.0.256.48
Gebietsschema-ID:   1033
Zusatzinformation 1:   0a9e
Zusatzinformation 2:   0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3:   0a9e
Zusatzinformation 4:   0a9e372d3b4ad19135b953a78882e789

virtuali · « **Reply #6 on:** October 09, 2015, 01:37:23 pm »

Quote from: Emi on October 09, 2015, 12:22:26 pm

Unfortunatly the crashes are back since the latest Couatl engine update.

Reinstall the Stand-Alone Addon Manager now, and be sure you turn off any firewall or antivirus that would prevent you to get the current version.

Emi · « **Reply #7 on:** October 09, 2015, 04:59:23 pm »

Reinstalled it once again and now it seems to work again on a first test. Just like last time, I'll report if they should occure again. Thanks for the quick help again!

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