Error after Live Update FSX

[José Lopes]

Good evening,

I would appreciate your help with this situation.

After updating GSX, when I start the simulator (Flight Simulator X) this message appears:

Image 1

Checking the generated Log shows the following:

Image 2

Then this message appears:

Image 3

And the GSX program is inactive.

I thank you in advance for your attention, with my best regards

José Lopes

[virtuali]

You should enable logging, because the panic log (couatl.err) is not detailed enough to tell use where the error happens. The Couatl.LOG file, available only after you enable logging, would help.

[José Lopes]

Good afternoon,

Thank you for your reply. Could you tell me how I should proceed to enable logging?

Thank you very much.
Best regards.

[virtuali]

First update GSX, we had a fairly important update for FSX today.

[José Lopes]

Posted by: virtuali
« on: 22 June 2025, 16:08:30 »Insert Quote
First update GSX, we had a fairly important update for FSX today.


Good day,

Thank you again for your help. I did the update again, as instructed, but the situation remains the same.
Best regards

[José Lopes]

Good evening,
I still have no solution for this situation. Does anyone have any ideas and can help me? Or should I just uninstall the GSX and forget I bought it?

Thank you very much. Best regards.

P.S. - I'm attaching print of the couatl.log now

[virtuali]

I can't replicate your problem, but I can see your couatl .exe is still slightly outdated, since you have version 5777, but the one we have online now is 5780. Try updating again.

[José Lopes]

Good evening,
Once again, thank you very much for your availability.

I updated Couatl.exe to version 5780, but the situation remains the same.

Thank you very much. Best regards,

José Lopes

[virtuali]

I'm sorry but, the only thing I can see from your log (now you have the latest version), is the sim dropped the connection as soon as GSX tried to start. No idea what can cause it, possibly another add-on using a different (older) version of the Simconnect libraries. In FSX this could cause conflicts.