Author Topic: Couatl disappearing problem  (Read 10919 times)

doksas

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Couatl disappearing problem
« on: February 22, 2025, 10:58:20 pm »
Hi Umberto,
from last update i have problem with couatl, and of course GSX 2 wont load in sim.
Couatl start with sim i see it in task manager, but when i load any airport default or 3rd, couatl icon disappear from taskbar.

There is log:

Python 2.7.16 Stackless 3.1b3 060516 (default, Mar  9 2019, 21:32:11) [MSC v.1500 64 bit (AMD64)] wxPython 3.0.2.0
couatl v5.0 (build 5598)
log started on Sat Feb 22 22:32:45 2025

connecting to SimConnect...
connected to SimConnect
error connecting to bglmanx (5): Access is denied
Simulator version: 5 4 9 28482

edit: my antivirus is OFF when start sim, and also i try restarting Windows then start sim but still have same problem.
« Last Edit: February 22, 2025, 11:27:57 pm by doksas »

doksas

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Re: Couatl disappearing problem
« Reply #1 on: February 23, 2025, 03:28:54 am »
Just reinstalled GSX with latest installer from your site, but still have same problem.
 I noticed in Addon manager folder, couatl and couatle 64 P3D have blue-yellow shield on icon, maybe is there problem ?
I know, this shield is for run as administrator option, i try unchecked run as admin but same problem, couatl disapper after loading sim at any airport

edit:
now i have another log file

https://mega.nz/file/HcUxmBSA#BZ6vIQc5zTB3xAK2TzjHINfc_L1kIJ0SUh0W-Yk8t_s
« Last Edit: February 23, 2025, 04:18:57 am by doksas »

Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #2 on: February 23, 2025, 11:44:35 am »
Similar problem here after latest update. P3Dv5.3HF2. Couatl64.exe fails to load.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #3 on: February 23, 2025, 03:02:15 pm »
To try to get GSX / Couatl working again I deleted the whole Addon Manager folder and restored an earlier one from a backup.

P3D loads, Couatl runs the regenerating airport data and then it stops. Looking in the Add-On menu there's no sign of Couatl and I get the same error in Event Manager.

Whilst I appreciate the continued support for P3D the fact that it's extremely difficult to restore to an earlier working version is extremely frustrating.

Is there no way such a system can be implemented? An early resolution to this would be appreciated.

ALL FSDT airports are now hidden because Couatl64.exe crashes. Totally unacceptable.
« Last Edit: February 23, 2025, 03:20:08 pm by Ray Proudfoot »
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #4 on: February 23, 2025, 03:57:36 pm »
@virtuali, I see your last login was pmLast Active: February 14, 2025, 10:09:54 pm

That doesn’t bode well for getting this serious problem resolved. This is the support forum. If you’re unwell I can understand.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

doksas

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Re: Couatl disappearing problem
« Reply #5 on: February 23, 2025, 05:25:09 pm »
To try to get GSX / Couatl working again I deleted the whole Addon Manager folder and restored an earlier one from a backup.

P3D loads, Couatl runs the regenerating airport data and then it stops. Looking in the Add-On menu there's no sign of Couatl and I get the same error in Event Manager.

Similar procedure and similar result here, so, this not isolated case, there is problem with GSX.

Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #6 on: February 23, 2025, 08:34:43 pm »
Similar procedure and similar result here, so, this not isolated case, there is problem with GSX.

Thanks for confirming.  :) Everything has been stable for ages. Nothing has changed in my setup. The only thing that has is this update. Once it’s resolved I’ll probably not update again.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #7 on: February 24, 2025, 04:16:33 pm »
I've discovered the problem. The only change to my P3D data was Herve Sors corrected BGLs for AIRAC 2502R1.

I uninstalled them and launched P3D. It completed the regeneration of GSX indexes without issue.

Anyone else using Herve's data might want to do the same. I'll install each continent until I find the troublesome one.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

doksas

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Re: Couatl disappearing problem
« Reply #8 on: February 24, 2025, 04:25:21 pm »
I've discovered the problem. The only change to my P3D data was Herve Sors corrected BGLs for AIRAC 2502R1.

I uninstalled them and launched P3D. It completed the regeneration of GSX indexes without issue.

Anyone else using Herve's data might want to do the same. I'll install each continent until I find the troublesome one.

I also have instaled latest Herve navaid...



Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #9 on: February 24, 2025, 04:38:59 pm »

I also have instaled latest Herve navaid...

Uninstall Far East. That contains a bad BGL. I'll contact Herve.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

doksas

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Re: Couatl disappearing problem
« Reply #10 on: February 24, 2025, 05:04:22 pm »
Yes, far east is problem.

Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #11 on: February 24, 2025, 05:06:13 pm »
@virtuali, having discovered the problem lay with a bad BGL rather than your software can I make a suggestion please.

In the log there’s no mention of the corrupt BGL that caused the regeneration to crash thereby bringing down couatl64.exe. There’s just a mention of a file that is empty.

Would it be possible for you to identify the bad file thereby saving users from a lot of work in trying to find where the problem is?

It was only by searching for that empty file in Google I came across the same problem and the user was also using Herve Sors replacement BGLs.

Still took me two hours to find and fix things which hopefully will help the OP of this topic.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

virtuali

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Re: Couatl disappearing problem
« Reply #12 on: February 24, 2025, 05:16:59 pm »
Thank you for confirming the problem wasn't GSX.

There's no quick way to fix this and, since we are not using the airport cache method anymore in MSFS 2020/2024, we are not planning to work on fixing something that is caused by corrupted 3rd party files, because we barely have time to keep FSX/P3D supported, let alone working on fixing issues caused by bad data coming from the  outside.

Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #13 on: February 24, 2025, 05:31:38 pm »
Thank you for confirming the problem wasn't GSX.

There's no quick way to fix this and, since we are not using the airport cache method anymore in MSFS 2020/2024, we are not planning to work on fixing something that is caused by corrupted 3rd party files, because we barely have time to keep FSX/P3D supported, let alone working on fixing issues caused by bad data coming from the  outside.

Understood. It adds to my knowledge of what the problem might be should it happen again.

Sorry for posting “where is support”. I only come here when I have problems. Not discord or other options. Not seeing you active on the forum for over a week was disconcerting. Hopefully Herve will correct the bad BGL. His data is usually very good.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

Ray Proudfoot

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Re: Couatl disappearing problem
« Reply #14 on: February 24, 2025, 08:13:24 pm »
I’ve heard back from Herve. There are 33 files different from 2501 in 2502 for the Far East.

He’s going to check but has also described how I can do it myself. I’ll work on this tomorrow.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.