Products Support > LFEQ Quiberon for MSFS

Duplicated windsock

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Bzhsimmer:
Hi, a year ago I bought your LFEQ scenery on MSFS marketplace for Xbox.

I'm very pleased with your product, however they are two windsocks located almost exactly at the same place resulting in a weird amalgam of the the two (see picture).
Maybe the default windsock has not been removed properly?
At first I did not pay much attention to it, believing that an update would be released but that is still not the case.
It is such a shame that a beautiful scenery like this one is being deteriorated by a problem like this.
Would it be possible that you fix this problem ?

Sincerely

Bzhsimmer:
Ok maybe this will work, I uploaded the picture on discord and copied the link

https://cdn.discordapp.com/attachments/811146220394643490/1114957083922677820/IMG_20230604_171606.jpg

Bzhsimmer:
Well still no acknowledgment of the problem.
After some research on youtube I found a video from 9 months ago showing the same issue.
When pausing the video at 4min 54 we can clearly see the superimposed masts of the two windsocks.
I already knew the problem was not on my side and here is a proof.


--- Quote ---https://youtu.be/QxBVfSVQ0cY
--- End quote ---

virtuali:
We'll obviously check this but, at this time, there's a problem with the MS Marketplace, which is not accepting our updates, we obviously informed Microsoft and are waiting for their reply to know when updates can be sent again.

Bzhsimmer:
It's funny because I just asked to some people I know who develop sceneries too and they confirmed me that as of the 1st of June they had no problem sending an update for a previous product.
I saw an other topic here about the windsock where you refused to fix it, what is wrong with it to the point you refuse to fix a product people paid you a fair amount of money for ?

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