Products Support > Mesh for MSFS

Switzerland Mesh from the MSFS shop

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ogeva:
Hi,
I purchased the Switzerland Mesh in the in game shop.
After installation I cannot start a flight in Switzerland (tried several places, but most often LSGS).
Eventually I uninstalled it and then it works.
I asked MS for a refund, they said I should contact FSDT.
Please help with this.
I see the post above, you should see that the store version works (though I think MS should see that they only allow in the store stuff that works).

Thanks,
Oren

virtuali:
Do you use PC or Xbox ?

ogeva:
 I use the PC version

Lonzo:
Same problem here. Let's hope they fix it!

"After installation I cannot start a flight in Switzerland. Eventually I uninstalled it and then it works."

virtuali:
I can confirm this.

Something's wrong with the Marketplace version, because if I use our version (which is exactly the same package we sent to Microsoft), it works fine. We reported it to Microsoft to check but, in the meantime, the only solution I see is contacting our support email with a proof of purchase, and we'll create a new order for free on the FSDT store, so you can uninstall the Marketplace version and install the FSDT version.

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