Author Topic: Download Link  (Read 3013 times)

pacifica0503

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Download Link
« on: September 25, 2020, 02:56:55 am »
How long does it take to get the email with the download link? I got an email with the key but did not get the download link email and sent an email to support and haven't heard anything back yet.  Thank you

virtuali

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Re: Download Link
« Reply #1 on: September 25, 2020, 11:44:06 am »
The download link will be of course sent automatically and immediately by Digital River, once the payment has been verified. Could be your ISP is blocking emails from MyCommerce/Digital River for some reason ? Check the spam folder too.

pacifica0503

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Re: Download Link
« Reply #2 on: September 25, 2020, 01:47:40 pm »
I did check my spam folder and nothing there, what should I do? just to let you know that when I purchased KORD I got the link right away
Thank You

virtuali

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Re: Download Link
« Reply #3 on: September 25, 2020, 04:45:25 pm »
I've sent you another copy now from Digital River, let me know if you get it now.

pacifica0503

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Re: Download Link
« Reply #4 on: September 25, 2020, 05:05:51 pm »
I just got it, thank you so much!