Such kind of comments can't go unanswered, because you really crossed a line with such public slander, so I'm going to quote YOUR EMAIL to support, to stop you for posting further nonsense.
You used this attitude and rude tone in your email as well:
"Where in the hell is my kIAH purchased ? Your programs have given me such a headache and for a Stoke survivor I don’t need the stress"
To that, I replied with:
"You forgot you bought KIAH and KCLT on Simmarket so, clearly, it's entirely normal you won't find those orders on our site. You'll find your keys on Simmarket, of course."
And that was your reply:
"Thank you. The short term memory loss is terrible (stroke effect)"
So much for the "Your programs have given me such a headache", when the only issue was that your forgot you bought those products on Simmarket. I'm sorry for your memory loss issue, but you just can't throw it up on us, our products or out site, that's not acceptable.
About SODE "not installing", are you AWARE that SODE is a free utility that existed BEFORE we used it and we are just including the SAME installer you could have downloaded and installed yourself and it's the same installer that is used by ALL other airports that also use SODE, so if you have issues with it, it's completely unrelated with our products ?
So, even if it's not really the proper place to complain about SODE, there's an issue with the very latest version, 1.8.0, which has been updated to support P3D V6 but, some users reported issues with other versions, suggesting to download the previous version ( 1.7.1 ) instead:
https://sode.12bpilot.ch/?page_id=1471
