FS9 support > Chicago O'Hare for FS9

Addon manager prevents FS9 from opening

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dmread:
I recently purchased several FSDT airports for FS9, KORD, KDFW, KLAS, KLAX.  When launching FS9 with Addon manager installed, FS9 will open the first time after installing Addon manager but any subsequent attempt to launch FS9 will not succeed.  There is no crash recorded in event viewer, no error message of any kind is displayed.  I have uninstalled all FSDT addon scenery and reinstalled only one scenery at a time for testing purposes.  The problem manifests itself regardless of which particular FSDT addon scenery is installed.  Removal of all FSDT addon sceneries without removing the Addon manager still results in the described behavior.  If I then manually delete bglman.dll the sim launches normally.

Therefore, the problem only manifests itself when Addon manager is present and active in FS9.  I have added an exception to the FS9 directory in my anti-virus software as well, with no change in results. 

Please help. 

virtuali:
A silent quit with no errors it's usually caused by a mix-up of old/new files, as if the installer couldn't update everything. This is usually caused by the antivirus, which must be disabled even while installing, in addition to have an exception for the FS9 folder.

dmread:
I have followed your instructions and completely disabled my anti-virus software before attempting to reinstall an FSDT airport (in this case, O'Hare).  The installation completed and I was able to launch the sim once without error or crash, but after closing the sim and re-opening the previously described behavior is still occurring.  Attached is a screenshot showing my AV software being disabled.

Thank you for your help,
David

https://preview.ibb.co/eh5AXw/avast_off.jpg

virtuali:

--- Quote from: dmread on December 06, 2017, 03:26:16 am --- The installation completed and I was able to launch the sim once without error or crash, but after closing the sim and re-opening the previously described behavior is still occurring.
--- End quote ---

This clearly indicates:

- The software is working correctly, because the sim didn't crash.

- The antivirus is still mistakenly blocking the software on the 2nd run, which explains why it cannot start on the 2nd run.

And yes, some antivirus are so bugged, that they still block things even if the APPEAR to be disabled: I witness this first hand on an user's system. Which is why, I said it's not enough to just disable it while installing, but you MUST add the FS9 folder to the antivirus exceptions list.

dmread:
Thanks for your rapid resonse.  My anti-virus software has been configured to exempt the FS9 installation folder.  This setting has been present for the past 15 or so FSDT airport installation attempts.  The AV software was disabled during the most recent round of troubleshooting.  Short of a completely malfunctioning AV software which does not respect these settings whatsoever, the AV cannot be at fault here.

                                          Would appreciate any other thoughts/advice,

                                                  Many Thanks-David Read

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