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 1 
 on: Today at 04:33:54 AM 
Started by brainz26 - Last post by brainz26
Hello,
I found an old installer in my hard drive installed GSX and updated it
Thanks anyway if i get stuck next time i'll try the same solution that you posted

 2 
 on: Today at 01:59:39 AM 
Started by sherifi1 - Last post by gaga006
Well, As I told I did everything you told me to do, spent many hours on forums to find a solution and uninstalled and reinstalled EVERYTHING three times but...... still the same so the problem definitely comes from your software. I donít want to waste time on forums and Iím not an engineer, reason why I needed help.
Listen, it seems like my post made you nervous, that wasnít the point. I told you I was BOTH disappointed by your support and the product, reasons why I want to be refunded. Nothing personal, youíre doing your best I have no doubt about it but the thing is you did not bring any solution to my problem nor trying to understand it so... I could have quoted lots of people not happy with the support but in donít think this will be very useful so... I spent money to buy something to have fun with and I thought I could trust your company in case of malfunction, but once again Iím disappointed of that, reason why I donít want to use any soft from your company. Nothing personal,  just cancel my licence and accept the refund please. Thanks

 3 
 on: May 12, 2021, 10:26:57 PM 
Started by Steven Silva - Last post by Steven Silva

I'm testing how I'm doing with this help, thank you very much Cheesy Cheesy

 4 
 on: May 12, 2021, 09:12:57 PM 
Started by Supera380 - Last post by constant
Hello,
Is there any news regarding the planned scenery for ZBAD as reported by FSDT ??/
Kinds regards Constant

 5 
 on: May 12, 2021, 05:51:35 PM 
Started by brainz26 - Last post by virtuali
Already discussed and answered here:

http://www.fsdreamteam.com/forum/index.php/topic,19926.msg165843.html#msg165843

 6 
 on: May 12, 2021, 05:49:54 PM 
Started by PUNNETT - Last post by virtuali
Having said that the problem is still exactly the same, Live Update does not work.

The problem is NOT "exactly the same". As I've said in my previous message, the updater now is able to not produce an error, but a clear message about what the problem really is, which is BOTH servers cannot be contacted. So no, you haven't got the "same" result, you now got a clear message that is telling you how to solve the problem.

As I've said, being able to gracefully detect the problem and give you a message without crashing, won't automatically be able to download something from a server your system cannot reach.

Since both servers are running normally, it's clear the problem must be at your end, and can only be one of the following:

- your firewall is blocking the updater entirely

- your antivirus is blocking the updater too.

- your ISP is blocking our server for some reason

That's the only possible reason why you cannot access ANY of the two servers which are otherwise working normally.

 7 
 on: May 12, 2021, 05:45:23 PM 
Started by Robert Langdon - Last post by virtuali
1. I would like to know how to remove some passenger gangways that due to their location are not useful at all, but annoying. It is a pay airport

Impossible to say, without knowing exactly how each one is made.

- If they are made as standard jetways, create an Exclude as explained in the GSX manual and in the video tutorial here:

http://www.fsdreamteam.com/forum/index.php/topic,19171.0.html

- If they are made as SODE jetways, you must remove their SODE XML file from the C:\ProgramData\12bpilot\SODE\XML folder

- If they are made as static objects, but separated from the terminal, they are USUALLY defined in a library .BGL. Assuming the library .BGL has a name you can easily associate with jetways ( not always the case ) and assuming that library .BGL ONLY includes jetways, you might be able to remove them by removing that file. If any of these conditions is not satisfied, you might risk removing other objects required by the scenery.

- If they are made as static objects, but NOT separated from the terminal, you can TRY using this method:

http://www.fsdreamteam.com/forum/index.php/topic,19375.0.html



Quote
2. In the boarding phase the program asks me to open door 2, but in spite of my efforts I have not been able to do it. What can I do?

This seems to indicate you are trying to use an airplane without having configured it first in GSX, which you usually can't do. It's impossible to help you without knowing *exactly* how that airplane is made. It might use the default variable for the 2nd exit ( default cargo door ) or not, it depends on the airplane. It might not even *have* a door you can open.

I suggest reading the chapter "Airplane Configurations" pages 52-53 on the GSX manual.


Quote
3. The fuel cart is not positioned properly at the time of fuelling. How to correct the issue?

This is likely because, if you haven't configured the airplane for GSX, the fuel point is not set.


Quote
4. When I use an Embraer 120, during the boarding process the passengers get off the bus, and only after making a kind of L shape, they go to the boarding steps. What can I do to make them go directly to the stairs of the aircraft?

Be sure you configure the airplane with ALL doors at the correct place. But also all the airplane points, including deicers, since the wingtips data is also used to positions vehicles like the bus.

 8 
 on: May 12, 2021, 08:26:47 AM 
Started by Robert Langdon - Last post by Robert Langdon
Windows 10, 64 bit
Prepar3D, V4.5
GSX2
https://imgur.com/BK5IJ7q
https://imgur.com/OI2D4fa
https://imgur.com/mnzVgNz

Hello, I would like to ask for your help to solve a couple of problems that you can see in the attached images and that I summarize below:

1. I would like to know how to remove some passenger gangways that due to their location are not useful at all, but annoying. It is a pay airport.

2. In the boarding phase the program asks me to open door 2, but in spite of my efforts I have not been able to do it. What can I do?

3. The fuel cart is not positioned properly at the time of fuelling. How to correct the issue?

4. When I use an Embraer 120, during the boarding process the passengers get off the bus, and only after making a kind of L shape, they go to the boarding steps. What can I do to make them go directly to the stairs of the aircraft?

Thank you very much for any help you can give me.

Good morning, good luck


 9 
 on: May 12, 2021, 04:24:33 AM 
Started by SEN_SEI_SAN - Last post by trisho0
What files from Technobrain RJBB scenery need to be Off in order to let jetways working with GSX ini file?
Patricio

 10 
 on: May 12, 2021, 12:34:29 AM 
Started by brainz26 - Last post by brainz26
Hello,
I am trying to install GSX in P3D v5 and it keeps getting stuck like the screenshot here
[urll]https://i.ibb.co/s6yMD8H/gsx-bug.png[/url]

I also disabled the firewall and the antivirus and deleted the browser cache like in the posts with the same issue, note that the installer is new and downloaded from the website

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