FSDreamTeam forum

General Category => General Discussion => Topic started by: PierreFSX on February 16, 2011, 03:39:05 am

Title: having problem with the addonmanager in FSX **SOLVED**
Post by: PierreFSX on February 16, 2011, 03:39:05 am
Hi, I am new to this forum but something strange happend to my FSDT scenery and addon manager....they are no longer working. Everything was find until I installed REX2 and PMDG MD-11. Now the addon manager doesn't show in my addon menu in FSX. So I tried to reinstalled my two airport (JFK and OHara) but I cannot get them to work. I also reinstalled the addonmanagerX  and still nothing. All the installed program run with no error, but when I restart FSX the addon menu for FSDT is missing from the addon menu in FSX. This is bizarre because everything was working find before.

Does anyone add that problem before, if yes what should I do?

Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 16, 2011, 09:59:01 am
Now the addon manager doesn't show in my addon menu in FSX.

This is usually caused by antivirus, try this:

- Uninstall any scenery. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- TURN OFF your antivirus. Don't just exit from its interface, but turn off the real time protection. Actual wording changes between products, however, it's the option to scan every file that gets open in real time, without user intervention.

- Reinstall the scenery with the Antivirus TURNED OFF. Don't launch FSX yet.

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu.

Also, it's best you use the current version of all the installers or, at least, AFTER all the sceneries are installed, try to install the Stand-Alone Addon Manager for FSX, download links for it are on every product "Info" page.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 16, 2011, 06:54:18 pm
Hi I have been tried everything you indicated:

-I have downloaded the must resent installer from the web site for both airport (O’Hara & JFK)
- I have uninstalled both scenery and have removed both Addon Manager and the Couatl Engine. Using the program feature in control panel)
- I also removed my antivirus software (i am using Microsoft Security Essential) I uninstalled it so it would not play any role and I did restart window
- I re installed the O’Hara scenery and I did get the message in from window 7 if I wanted to trust "Coualt" and said yes.
- Because I didn't had a antivirus I started FSX and but didn't get any message o trust any module
- In FSX I hit fly now and then check to see if the option was appearing in the add-ons menu, it was not.

I repeated this process with JFK with the same result, same result no addon menu option in FSX (i did uninstalled o'Hara)

I also downloaded the must resent addmanagerX from the web site and still no addon menu. (JFK was still installed)

One thing is when I installed REX2 I did had some issue with Simconnect, but with the help of the REX team I have able to fix it. But I wonder where the Simconnect software is installed in FSX, I do not see any files with that name in the FSX directory, is this normal? I read that FSdream is also using this utility.

Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 16, 2011, 07:03:55 pm
One thing is when I installed REX2 I did had some issue with Simconnect, but with the help of the REX team I have able to fix it. But I wonder where the Simconnect software is installed in FSX, I do not see any files with that name in the FSX directory, is this normal

Yes, if your Simconnect installation is broken, our software will not run. It's not located in FSX, it's a set of system files that sometimes needs an FSX reinstall to be fixed.


It's best to activate the Simconnect diagnostic mode to understand what's going on, this way:

Open Notepad, and copy the following text:

Code: [Select]
[SimConnect]
level=verbose
console=1
RedirectStdOutToConsole=1
OutputDebugString=1
; file=c:\simconnect%03u.log
; file_next_index=0
; file_max_index=9

Save the file as SIMCONNECT.INI in this folder:

Documents And Settings\YOUR LOGIN NAME\Documents\Microsoft Flight Simulator X Files

At the next FSX launch, you should see a text window with diagnostic messages: the FIRST 5-6 lines are important: you should try to note what they are saying. If the screen scroll too fase, you can use the Pause key on your keyboard, to be able to read the first lines.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 16, 2011, 07:11:22 pm
Wow that what I call a quick responds

I will try this now and post the result
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 16, 2011, 07:23:26 pm
This is what I get:

Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 16, 2011, 08:43:35 pm
Since you have many modules installed, you need to scroll a few line more, the bglmanx line is not appearing.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 16, 2011, 10:49:13 pm
I have took as much of the file that I could, I do not see the bglmanx line. I do not think it gets loaded. His there a xml file that should include this module? I have split the info into 3 files.

Thank you for your help...

Ps, I only have O'Hara installed, I uninstalled the rest
Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 16, 2011, 11:09:09 pm
I do not think it gets loaded. His there a xml file that should include this module?

Yes, you should have an Addon Manager (bglmanx.dll) entry in the DLL.XML file and a Couatl entry in the EXE.XML file. They are put automatically by our installer when you install any scenery or the Stand-Alone Addon Manager.

If it's there, but FSX doesn't even try to load the file, it's likely the antivirus blocking it.

If it's not there, it means another addon you installed might have corrupted the XML somehow and removed our section, but reinstalling should fix it, unless the XML was corrupted beyond repair but, in this case, our installer will tell you, prompting to create a correct one from scratch.

Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 16, 2011, 11:39:54 pm
This is bizarre both file are there and they seems to be ok see attach. Also I notice in the log I sent you that all the PMDG DLL, FSUIPC and FSInsider are loaded but not the add manager.....

Just in case both files are in

Local C:\users\Pierre\AppData\roaming\Microsoft\FSX   ---I am using win 7 64 bit

I am not sure if the EXE.XML gets loaded
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 16, 2011, 11:41:08 pm
One more thing, I do not have any antivirus working
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 16, 2011, 11:56:58 pm
This is bizarre both file are there and they seems to be ok see attach

I am not sure if the EXE.XML gets loaded

Are you sure these the correct files ? They are named Copy. Please check your actual files.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 17, 2011, 12:02:10 am
Yes they are copies that I made, I have attach the actual xml file.

Thanks again
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 17, 2011, 01:06:04 am
XML files are ok so, if are sure you don't have the antivirus, the only remaining explanation is that you must have missed both the bglmanx.dll and the couatl.exe line in the Simconnect diagnostic log.

If a file is in the XML file, FSX will at least try to load it, and will say so in the diagnostic. It might issue some kind of error, but you should at least see the attempt.

The only case where there's no attempt logged, is if the antivirus blocked it OR, if you decided not to Trust the programs, which seems unlikely.

However, to be sure it's not a trusting problem, try to Uninstall the scenery and reply YES to BOTH questions "Do you want to remove the Addon Manager" ? and "Do you want to remove the Couatl engine ?".

This will reset the Trust question so, if you reinstall the scenery, the question will be made again.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 17, 2011, 01:17:54 am
Ok I will try this, but I did this proceedure many time today and I do get prompt by window to trust the module but I never got asked by FSX when it loads. If FSX is supposed to also ask me to trust then this is not happening. I will try again and let you know. But like I said I did this about 5 time today.

Thanks for your help, I am over my head with this one.

Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 17, 2011, 01:21:01 am
Ok I will try this, but I did this proceedure many time today and I do get prompt by window to trust the module but I never got asked by FSX when it loads. If FSX is supposed to also ask me to trust then this is not happening. I will try again and let you know. But like I said I did this about 5 time today.

If you haven't replied YES to BOTH questions "Do you want to remove the Addon Manager" ? and "Do you want to remove the Couatl engine ?" when uninstalling, the trust lines in the fsx.cfg will not be cleared so, if FSX somehow stored the module wasn't trusted, it will not ask it again.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 17, 2011, 02:37:56 am
Ok I just did the test and I still have no addon manager in the addon menu, but some I took a look at my FSX.cfg file and I notice that both modules are = to -1. (See Attach in the trust section) if yu look at the last two entries they have a value of -1, is this ok?

I did make sure to reply yes to both question when I uninstalled, and I did check in the FSX.CFG and there was no line in the trust section. They got added when I re installed

Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 17, 2011, 10:11:54 am
Then you should probably check again the Simconnect window, because there must have been an error line there, probably a missing .dll.

I guess the most likely explanation is that when you installed the other addons, they must have been created a problem with the Visual C++ runtimes, try this:

- Go in the Windows control panel, and Uninstall ALL the istances of the Visual Studio 2005 redistributable runtimes. You might have more than one version, remove them all.

- Then, after removing everything related to VS2005, reinstall again these 3 files:

http://www.microsoft.com/downloads/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en
http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en

One after the other one, in this order. Use always the vcredist_x86.exe, even if your OS is 64 bit, we are dealing with 32 bit apps, so they need a 32 bit runtime.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 17, 2011, 02:45:48 pm
Ok thanks for your patient on this,

I will do the uninstall and reinstalled of VS2005 tonight, I am at work today (need to pay the bills).  I also wonder if I remove the semi Colum at line  ; file=c:\simconnect%03u.log in the simconnet.ini, would this send the information to a log file? It would be easier to review.

[SimConnect]
level=verbose
console=1
RedirectStdOutToConsole=1
OutputDebugString=1
; file=c:\simconnect%03u.log
; file_next_index=0
; file_max_index=9

I will let you know as soon as I come home.

Again thanks
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 17, 2011, 04:51:08 pm
I also wonder if I remove the semi Colum at line  ; file=c:\simconnect%03u.log in the simconnet.ini, would this send the information to a log file? It would be easier to review.

Yes, of course but, check you have writing permissions to write in that folder, otherwise the file will not be created ( you normally don't have permissions to write on C:\ so, best create a new folder )
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 17, 2011, 11:41:50 pm
Ok I have downloaded all the file making sure I picked 86 version. Before I do anythning else, I want to tell you that I have VS2008 install is this ok? and do you want me to run FSX (I have jfk INSTALLED) or should I uninstall jfk and reinstall it before I run FSX?

Just want to make sure

Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 18, 2011, 12:20:15 am
Uninstall all the VS2005 files, then reinstall them, and see if the scenery works first. Besides, have you tried producing a log file ?
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 18, 2011, 12:51:40 am
Sorry here is the log file
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 18, 2011, 01:47:04 am
As I've feared, there's no bglmanx.dll or couatl.exe line so, something is blocking them before they are even tried to be loaded.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 18, 2011, 01:53:05 am
So what do you suggest I do, is it because I have VS2008 installed?
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 18, 2011, 07:59:16 am
So what do you suggest I do, is it because I have VS2008 installed?

As I've said in my previous message, uninstall all the VS2005 files, then reinstall them, and see if the scenery works first.

VS2008 runtime is not an upgrade of the 2005 one, it's a separate thing, the VS2005 runtimes are needed by products compiled with VS2005 (FSX itself and our modules) VS2008 is needed by those compiled with VS2008 (PMDG for example), so you need both installed separately.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 18, 2011, 02:07:03 pm
I have done this last night, but before I run FSX, I was wondering if I should also uninstall the scenery and re installed it. This will off course reinstall the MS 2005 that comes with your software.

I will try both tonight and let you know.

Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 18, 2011, 03:58:48 pm
I have done this last night, but before I run FSX, I was wondering if I should also uninstall the scenery and re installed it. This will off course reinstall the MS 2005 that comes with your software.

In my previous message, I haven't told you to reinstall the scenery, but to UNINSTALL ALL the VS2005 runtimes, and reinstall them, ALL 3, from the links I've provided. Can you try this ?
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 18, 2011, 04:19:08 pm
Yes I will, sorry for the confusion. I will do that when I get home tonight.

Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 18, 2011, 11:37:49 pm
I reinstalled and rebooted each time the 3 version of VS 2005 ++ and I started FSX. Still no add menu, I have attach the log file

Pierre
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 19, 2011, 03:41:39 am
Try to download this file:

http://www.fsdreamteam.com/download/setup/bglmanx/4053/bglmanx.dll

Put into the FSX main folder, overwriting the one that is already there, and see if it makes any difference.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 19, 2011, 03:36:37 pm
Same result, no addon manager in fsx. I also included the LOG file and it seems that the DLL is not even getting loaded.
Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 19, 2011, 06:42:12 pm
Yes, it's always the same, FSX doesn't even try to load it. Usually, when there's a problem like a missing .DLL, you would see the line with the loading attempt, and a message saying "Missing dependecies".

In your case, instead, it seems something is blocking the load before it happens, which usually is a symptom of the antivirus blocking it. Are you absolutely sure you don't have any antivirus running ?

To verify this, you can go to the Control Panel, under "Internet Options", look for the "Content" tab, there should be an "Authors" button, that will list the software authors that you trusted, and another tab with untrusted authors. If you see "Virtuali s.a.s", remove it from both tabs (especially if it's under untrusted), then:

- Uninstall the scenery, reply YES to the question "Do you want to remove the Addon Manager?" and "Do you want to remove the Couatl engine?" and reinstall it again. Pay attention if you get trust request from both Windows and FSX now.

I assume you are using the current version of the scenery installer ( or the Stand-Alone Addon Manager installer ) ? If not, download the Stand-Alone Addon Manager installer for FSX, and use that one as a reinstall, instead of the scenery, it's the same, but it's faster to do and it's a faster download too.
Title: Re: having problem with the addonmanager in FSX
Post by: PierreFSX on February 19, 2011, 07:20:18 pm
You are a genious, the "Virtuali s.a.s" was under untrusted, so now I have the addon manager installed and working in FSX. What would be the best way to reload my two scenery? I say a reinstalled bottom in the add manager should I use this? Or it is better to use the installer for each scenery?

Pierre

Title: Re: having problem with the addonmanager in FSX
Post by: virtuali on February 19, 2011, 09:19:19 pm
You are a genious, the "Virtuali s.a.s" was under untrusted, so now I have the addon manager installed and working in FSX

Very happy to hear it. It was very logical, if you think about it. You must have inadvertitely chose to not trust we as a publisher so, your system refused anything signed by us.


Quote
What would be the best way to reload my two scenery? I say a reinstalled bottom in the add manager should I use this?

The Reinstall option is just a wizard that will guide you to insert your Serial Number and, in case you lost your purchase receipt, suggest a way to retrieve it, but you always have to install the scenery in any case.

Basically, the activation doesn't have anything to do with the fact the scenery is installed or not. You can reactivate a scenery both before or after installing it, but of course you have to install it, to see it in FSX.
Title: Re: having problem with the addonmanager in FSX **SOLVED**
Post by: PierreFSX on February 19, 2011, 09:53:29 pm
Do not know how to thanks you Umberto Umberto, everything is now working.

Thanks

Pierre