FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: fslogin on May 07, 2023, 07:21:17 pm

Title: GSX malfunctions when using user-created logos
Post by: fslogin on May 07, 2023, 07:21:17 pm
Hello!

I use GSX 2.5.9 with P3Dv4.
There is an issue with custom logos for handling operators.

Creating the logo, from an image file, works: I see it in the list, I see the thumbnail, everything is present in the folder Roaming\Virtuali\Xtexture\handling but the logo never appears on the stairs, luggage vehicles, etc. It's always a random logo that comes in!

I've tested with several logos, I've rerun the Couatl engine several times, etc. Nothing works.
There is no error in Coualt.log

Any ideas?

Thanks for any help!
Title: Re: GSX malfunctions when using user-created logos
Post by: joe91 on May 14, 2023, 08:15:31 pm
Hi! same issue for me..
Title: Re: GSX malfunctions when using user-created logos
Post by: fslogin on May 30, 2023, 12:31:17 pm
No idea for this issue?
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on May 31, 2023, 02:26:20 pm
I noticed the same issue. Since the April 2023 updates, GSX doesn't obey the specified ground handlers or catering vehicles set in the parking config menu. GSX has also started ignoring the atc_parking_codes value I set in the aircraft CFG.
Title: Re: GSX malfunctions when using user-created logos
Post by: virtuali on May 31, 2023, 03:43:33 pm
GSX has also started ignoring the atc_parking_codes value I set in the aircraft CFG.

GSX never used the atc_parking_codes in the aircraft.cfg, except for choosing the ULDs, are you referring to just these ?
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on May 31, 2023, 07:39:29 pm
GSX has also started ignoring the atc_parking_codes value I set in the aircraft CFG.

GSX never used the atc_parking_codes in the aircraft.cfg, except for choosing the ULDs, are you referring to just these ?


Yes. The atc_parking_codes rule seems to be ignored by GSX when choosing which ULD texture to load. This has been happening since April.

I also noticed that the ground handlers I type in the parking settings box are mostly ignored. Same for the catering handler. This second issue has been happening since the end of May update.


Do you have some hints on where to look, please?


Before these issues I had GSX set up like this:

- Imagine I am flying at Frankfurt airport on the PMDG 747.
- My catering handler is WISAG and the ground handler is Fraport (as set in the GSX menu).
- When it is time to board, Lufthansa ULD containers show up because I modified the aircraft cfg to add atc_parking_codes=DLH

Today, none of that is possible. I am not blaming GSX, far from it, I am just giving an example that could help the team.

 
Title: Re: GSX malfunctions when using user-created logos
Post by: virtuali on May 31, 2023, 11:58:51 pm
I also noticed that the ground handlers I type in the parking settings box are mostly ignored. Same for the catering handler. This second issue has been happening since the end of May update.

This is not an issue. It's how GSX was always supposed to work so, it's really a fix.

The parking codes in the parking spot should NOT directly decide the handler. They should only give a preference, but only if the matching code is for an operator that would otherwise always being chosen, being with an higher score than all the others so, parking code in the parking, were *supposed* to be used ONLY as a tie-breakers for all operators at the maximum score.

However, it didn't work exactly as documented, so using those codes, you could affect the choice of the handler directly, and being able to select handlers which wouldn't be chosen otherwise.

The update you are referring to (in fact, it's not the end of May update, which didn't change anything about codes), it was the one at the end of April instead.

That update, which allowed to choose MULTIPLE EXPLICIT operators (it wasn't possible before), made using parking codes obsolete, because now you can choose any (multiple) operators, bypassing completely the built-in rules.

So the parking codes are finally back to work as originally designed, just as scoring boosters, because the new system is far easier to understand and it gives you more flexibility.
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on June 01, 2023, 02:24:01 am
I also noticed that the ground handlers I type in the parking settings box are mostly ignored. Same for the catering handler. This second issue has been happening since the end of May update.

This is not an issue. It's how GSX was always supposed to work so, it's really a fix.



Thank you for the explanation. So if I understand correctly, I should use the multiple-select function in a drop-down list instead of typing the codes right?


Also, I still have a doubt about the atc_parking_codes. I like to use different handlers and different ULD textures based on where I fly. For example, if I am flying Alitalia in Paris Charles de Gaulle I will use Air France as the ground handler and the atc_parking_code to choose a specific ULD livery.


Today, GSX seems to ignore the atc_parking_codes and choose the ULD logo based on the ground handler. How do I set them specifically?

EDIT: I noticed after testing that GSX still ignores the catering livery selected, even after using the multiple select option of the drop-down list. Even after specifying a catering company, a random livery is spawned each time.
Title: Re: GSX malfunctions when using user-created logos
Post by: virtuali on June 01, 2023, 10:25:33 am
Thank you for the explanation. So if I understand correctly, I should use the multiple-select function in a drop-down list instead of typing the codes right?

Yes, if you are making a custom profile, it doesn't make much sense to rely on parking codes, which would only control a preference amongst the ones following the built-in rules. With the multiple custom operators, you can choose any operator, so they are clearly more flexible. Parking codes for handlers/catering should only control what GSX will do with no customization, that was their original design intent.

Quote
Also, I still have a doubt about the atc_parking_codes. I like to use different handlers and different ULD textures based on where I fly. For example, if I am flying Alitalia in Paris Charles de Gaulle I will use Air France as the ground handler and the atc_parking_code to choose a specific ULD livery.

As I've said, with the custom operators you can control the handlers by airport, terminal or individual parking, so that's a no issue. About ULDs, then yes, they are still supposed to work with parking codes as they always did.

Quote
EDIT: I noticed after testing that GSX still ignores the catering livery selected, even after using the multiple select option of the drop-down list. Even after specifying a catering company, a random livery is spawned each time.

That's not what is supposed to happen. Please clarify exactly which P3D you are using, because you piggybacked into a thread which is specifically P34, since user created logos are only possible there, so I need to know if you are also using P3D4, because in that case, operator logos are handled a bit different, and it is possible there's an issue, because clearly most of our tests are made in MSFS, but the time we give to P3D is almost entirely in V5.
Title: Re: GSX malfunctions when using user-created logos
Post by: fslogin on June 01, 2023, 01:58:00 pm
The issue I detailled in this post was for P3D v4
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on June 01, 2023, 04:01:30 pm
Thank you for the explanation. So if I understand correctly, I should use the multiple-select function in a drop-down list instead of typing the codes right?


Quote
EDIT: I noticed after testing that GSX still ignores the catering livery selected, even after using the multiple select option of the drop-down list. Even after specifying a catering company, a random livery is spawned each time.

That's not what is supposed to happen. Please clarify exactly which P3D you are using, because you piggybacked into a thread which is specifically P34, since user created logos are only possible there, so I need to know if you are also using P3D4, because in that case, operator logos are handled a bit different, and it is possible there's an issue, because clearly most of our tests are made in MSFS, but the time we give to P3D is almost entirely in V5.

Thanks for your answers, you have cleared a lot of doubts!

I confirm that I use P3D V4.5.

I also confirm that the catering companies selected do not work, even when I use the new multiple-select function.

GSX also ignores the atc_parking_codes for aircraft and chooses the ULD logo based on which operator is handling.

I tested at Frankfurt using a Lufthansa 747 and selected handler United Airlines. The ULD livery was United Airlines even though I added atc_parking_codes=DLH. The ULD issue I have noticed since April.

I understand that a lot has been changing in GSX with updates and its possible that some things fell between the cracks. I am confident that everything will be sorted soon.
Title: Re: GSX malfunctions when using user-created logos
Post by: virtuali on June 07, 2023, 04:16:28 pm
The ULD livery was United Airlines even though I added atc_parking_codes=DLH.

That's because the code for Lufthansa in GSX is LH.
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on June 07, 2023, 11:46:30 pm
The ULD livery was United Airlines even though I added atc_parking_codes=DLH.

That's because the code for Lufthansa in GSX is LH.



I tried again and it doesn't work:

 I loaded the PMDG 747 at RKSI Seoul airport and set Korean Air and Asiana as handlers using the new drop-menu system.

I set atc_parking_codes=KAL in the PMDG 747-8 aircraft cfg

I called for boarding using Asiana

The container codes were either Asiana or random operators. GSX ignored my custom command for container logos.

Title: Re: GSX malfunctions when using user-created logos
Post by: Captain Kevin on June 08, 2023, 02:48:40 am
I think the containers use airline IATA codes rather than ICAO codes. Try adding OZ into the parking code line and see if that solves it.
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on June 08, 2023, 07:10:54 am
I think the containers use airline IATA codes rather than ICAO codes. Try adding OZ into the parking code line and see if that solves it.

Good suggestion but unfortunately it does not work...
Title: Re: GSX malfunctions when using user-created logos
Post by: virtuali on June 08, 2023, 07:18:34 pm
I loaded the PMDG 747 at RKSI Seoul airport and set Korean Air and Asiana as handlers using the new drop-menu system.

That's because Korean Air is KE in GSX.

Parking codes and handlers in the scenery are not relevant for ULDs.
Title: Re: GSX malfunctions when using user-created logos
Post by: Captain Kevin on June 08, 2023, 08:19:53 pm
I must have misunderstood his post, thought he was using Asiana, not Korean Air. My bad.
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on June 11, 2023, 04:26:20 am
I loaded the PMDG 747 at RKSI Seoul airport and set Korean Air and Asiana as handlers using the new drop-menu system.

That's because Korean Air is KE in GSX.

Parking codes and handlers in the scenery are not relevant for ULDs.


Ok, so which setting is relevant for ULDs?

I tried setting atc_parking_codes=KE in my aircraft cfg but it did not change the ULD logo.

What I am trying to do is to have a specific ULD logo no matter who the handling operator is. Before it used to work if I put atc_parking_codes= 3-letter code

e.g. DLH for Lufthansa or KAL for Korean. I used to have Swissport handle the ground services on my lufthansa flight while the ULD logo is lufthansa.

This used to work well until May but I cannot figure out why it does not work anymore. I tried several combinations but it does not work:

atc_parking_codes=KAL (3-letter code)
atc_parking_codes= KAL (3-letter code with space)

atc_parking_codes=KE (2-letter code)
atc_parking_codes= KE (3-letter code with space)

GSX still does not select the appropriate ULD logo. Not gonna lie, this is starting to frustrate me.


Title: Re: GSX malfunctions when using user-created logos
Post by: virtuali on June 12, 2023, 02:19:48 am
Ok, so which setting is relevant for ULDs?

Sorry, I wasn't very clear:

- Handlers in the Scenery Customization page don't matter for ULDs. The selection list, not the codes.

- Parking codes in the scenery matters ONLY if they match the GSX. Meaning, if GSX has a 3 letter code for an operator, it's likely it will match the parking codes used in the scenery, which are almost invariably 3 letters, so they *should* match (but that's not a given, it depends on the scenery), but if a GSX operator uses a 2 letter parking code, you must be sure it's included to the "parking codes" in the airport customization page that either exists because they have been read from the scenery, or they have been added manually.

Quote
GSX still does not select the appropriate ULD logo. Not gonna lie, this is starting to frustrate me.

That's another issue entirely. First, I had to be sure you were using the correct codes, and so far you never had, that's why I kept telling you were always using wrong codes. Only in your latest post, I see you finally tried a code that should work, so now we need to check this.
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on June 12, 2023, 03:14:09 am
Thank you, I look forward to seeing what you find.

I have a theory for you that might help. Before the operator multi-select in the drop-down menu was a thing, choosing an operator from the drop list forced GSX to ignore custom ULD logo information in the aircraft cfg.

The custom ULD logo would only work if I typed the operator in the text box and left the drop-down list to "--default". Now that GSX mostly looks at the drop-down list, maybe that is why it is ignoring the ULD codes...
Title: Re: GSX malfunctions when using user-created logos
Post by: virtuali on June 12, 2023, 03:41:16 am
Before the operator multi-select in the drop-down menu was a thing, choosing an operator from the drop list forced GSX to ignore custom ULD logo information in the aircraft cfg.

That was a bug in fact. IF the aircraft.cfg has matching airline codes, it should always be used first. The handler should be a fallback in case the airplane doesn't have any codes.

Quote
The custom ULD logo would only work if I typed the operator in the text box and left the drop-down list to "--default".

That was also a bug, which shouldn't happen anymore.
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on June 13, 2023, 06:57:51 am
While I have your attention, I assume you have already seen the MSFS 2024 announcement. With all the upgrades coming, I wouldn't be surprised if GSX becomes able to fully simulate 3D passengers from a fully living airport terminal until during the entire flight and so on. The trailer shows this might be possible.
Title: Re: GSX malfunctions when using user-created logos
Post by: virtuali on June 13, 2023, 12:02:43 pm
I wouldn't be surprised if GSX becomes able to fully simulate 3D passengers from a fully living airport terminal until during the entire flight and so on. The trailer shows this might be possible.

We don't need FS2024 for that...
Title: Re: GSX malfunctions when using user-created logos
Post by: CaptainSazzman on June 14, 2023, 04:45:29 am
I think the containers use airline IATA codes rather than ICAO codes. Try adding OZ into the parking code line and see if that solves it.

Good suggestion but unfortunately it does not work...

Wow sounds cool.

Anyways, I think I found a fix to our ULD logo problem...