FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Dcamp70 on January 18, 2026, 05:41:13 pm

Title: passengers disappear as soon as they sit down
Post by: Dcamp70 on January 18, 2026, 05:41:13 pm

With version 3.7.5, I'm still having the problem of passengers disappearing as soon as they sit down. I'm attaching a JSON file of one of the official liveries of the PMDG 737-800 as an example, hoping it can help. The problem occurs with all official PMDG liveries on FS2020.

Title: Re: passengers disappear as soon as they sit down
Post by: Propilot23k on January 19, 2026, 07:57:08 am

try running the FSDT installer. go to Config next to GSX. then on the bottom right uncheck seated passengers on the planes and recheck them. that usually helps me.

Title: Re: passengers disappear as soon as they sit down
Post by: Dcamp70 on January 19, 2026, 08:02:45 am

Thank you. I've already tried to do what you wrote several times. But unfortunately, nothing changes; passengers continue to disappear as soon as they're seated.

Title: Re: passengers disappear as soon as they sit down
Post by: virtuali on January 19, 2026, 02:07:34 pm

Please clarify the precise, exact, livery used.

Title: Re: passengers disappear as soon as they sit down
Post by: Dcamp70 on January 19, 2026, 02:44:33 pm

I attached the JSON file at the beginning of this post. Is it sufficient? The livery is the official pmdg one.

Title: Re: passengers disappear as soon as they sit down
Post by: virtuali on January 21, 2026, 10:27:26 pm

Quote from: Dcamp70 on January 19, 2026, 02:44:33 pm

I attached the JSON file at the beginning of this post. Is it sufficient?

If it was, I wouldn't have asked, that's just the layout.json of the package, it doesn't tell much about the livery. Just say the name and clarify if it's installed automatically by OC3, or requires importing.