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Products Support => GSX Support MSFS => Topic started by: eXorCyst on January 09, 2026, 06:09:32 pm

Title: GSX crashes after asking for fuel truck using Fenix A320
Post by: eXorCyst on January 09, 2026, 06:09:32 pm
Hello, I have uninstalled and re-installed, deleted cache folder but to no avail. And I am still getting pink rectangles on ground vehicle logos. Please advise. Thx.
Title: Re: GSX crashes after asking for fuel truck using Fenix A320
Post by: virtuali on January 09, 2026, 06:55:49 pm
You don't say which simulator you use, and you should provide a more precise error report instead of "GSX crashes". Do you see some error ? If yes, which one ?

Title: Re: GSX crashes after asking for fuel truck using Fenix A320
Post by: eXorCyst on January 09, 2026, 08:13:02 pm
Sorry, MSFS 2024.
Title: Re: GSX crashes after asking for fuel truck using Fenix A320
Post by: eXorCyst on January 10, 2026, 06:36:50 pm
Hello, Also, There are no vehicles present when I start the sim. No baggage trucks, etc..
The pasengers are also seated when the aircraft spawns in.
I also noticed in the log that the aircraft has no exit points. I don't know if that helps. Thx.
Title: Re: GSX crashes after asking for fuel truck using Fenix A320
Post by: virtuali on January 14, 2026, 11:26:56 pm
Your GSX installation is not complete, since you are missing an object (a staircase) that is surely installed in every installation.

Check the Community folder and be sure you have BOTH the two fsdreamteam-gsx folders and they are symbolic links (they should have a tiny arrow on). If one or both is missing the arrow, so they are real folders instead (which is not how we install GSX), REMOVE them and start the installer, choose RELINK, then perform another update CHECK.
Title: Re: GSX crashes after asking for fuel truck using Fenix A320
Post by: eXorCyst on January 17, 2026, 05:54:48 am
Hello,
I uninstalled MSFS 2024 completely. Including all folders and files in "Appdata" and the "Limitless" folder. After reinstalling, all is working normally. Thanks . Ciao!