FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: PilotGW on January 08, 2026, 05:41:22 pm
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Recently (Since around the time of the 3.7.4 release), I've been having a problem where during boarding / deboarding, all GSX assets will just randomly disappear at various different stages in the process. Sometimes it works just fine.
If I look at my event viewer, couatl64_MSFS2024.exe will have crashed:
Faulting application name: couatl64_MSFS2024.exe, version: 5.0.0.6219, time stamp: 0x69497eb7
Faulting module name: couatl64_MSFS2024.exe, version: 5.0.0.6219, time stamp: 0x69497eb7
Exception code: 0xc0000005
Fault offset: 0x000000000005f66e
Faulting process id: 0x3A2C
Faulting application start time: 0x1DC80AD1F3BE14A
Faulting application path: E:\Microsoft Flight Simulator Common\Addons\Utilities\Addon Manager\couatl64\couatl64_MSFS2024.exe
Faulting module path: E:\Microsoft Flight Simulator Common\Addons\Utilities\Addon Manager\couatl64\couatl64_MSFS2024.exe
Report Id: 0013af46-0376-475d-bfa8-6bf001f9c220
Faulting package full name:
Faulting package-relative application ID:
I would attach a couatl.log, but by the time I've noticed the crash and got to the correct folder, couatl has already restarted itself and overwritten the log file, so anything I attach would be useless.
It has affected multiple aircraft and airports.
I've tried a complete GSX uninstall, FSDT Universal Installer uninstall, folder cleanup and then a full reinstall, but the problem persists.
Any help would be much appreciated.
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I am having this problem as well, sporadically.
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https://www.fsdreamteam.com/forum/index.php/topic,33890.msg213168.html#msg213168
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Ah, thanks. I'll give that a go when I get some spare time.
Although this is a slightly different issue to that other thread I originally posted (random clr.dll related crashes in flight).
Is that beta file likely that will fix this issue, too?