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Products Support => GSX Support MSFS => Topic started by: Freccia on December 31, 2025, 11:32:17 am

Title: Error GSX Pro with MaddogX20TH
Post by: Freccia on December 31, 2025, 11:32:17 am

Hi, using the MaddogX20TH, GSX Pro does not activate below 10,000 ft (no GSX logo on the EFB). The GSX logo only reappears on the ground, but selecting the gate produces this error. Obviously MSFS 2024.

Code: [Select]

couatl v5.0 (build 6219)
panic log started on Wed Dec 31 11:03:36 2025

problem raised by addon passengerStairs.py
[00:16:00.046] Traceback (most recent call last):
[00:16:00.046]   File ".\GSX\assistanceServices\passengerStairs.py", line 75, in _setStairsVars
[00:16:00.046]   File ".\common\aircraftDb.py", line 316, in onStairsConnected
[00:16:00.046]   File ".\common\aircraftDb.py", line 421, in createPigs
[00:16:00.046] AttributeError: 'NoneType' object has no attribute 'exits'
{'User Pos': (45.50826160067458, 12.354311987094363, 4.98131 m, 2.94933 m, 12.4837843507387, 0.014881958565434646, 0.01448623277246952, -0.0006172165369911782, 2.9108400581359866, 1.0), 'Airport': 'LIPZ'}

Title: Re: Error GSX Pro with MaddogX20TH
Post by: Fabo on January 04, 2026, 11:49:41 am

I had the same in LRCL. Killing couatl process and restarting solved it.

Title: Re: Error GSX Pro with MaddogX20TH
Post by: virtuali on January 07, 2026, 03:46:31 pm

Will be fixed in the next update.