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Products Support => GSX Support MSFS => Topic started by: Atlas303 on December 30, 2025, 01:15:39 pm

Title: PMDG 737-800 – Aircraft sinking into ground when stairs attach (MSFS 2024)
Post by: Atlas303 on December 30, 2025, 01:15:39 pm: I’ve encountered a recurring issue with the PMDG 737-800 in MSFS 2024 (haven’t tested other aircraft yet).

Once the stairs are attached to the aircraft, if I switch to the cockpit view, the aircraft starts glitching/sinking into the ground.
This does not happen at all stands, and I also noticed that in those cases the stairs are not properly aligned with the doors.

Here is a link to a short video demonstrating the issue ==> https://imgur.com/a/1yNpaj5 (https://imgur.com/a/1yNpaj5)

Has anyone else experienced this before?
Title: Re: PMDG 737-800 – Aircraft sinking into ground when stairs attach (MSFS 2024)
Post by: Louisa1211 on January 01, 2026, 07:53:00 am: I have the exact same Problem
Title: Re: PMDG 737-800 – Aircraft sinking into ground when stairs attach (MSFS 2024)
Post by: storemaster on January 03, 2026, 09:50:17 am: same for me. looks like stairs collide and push the aicraft to the side
Title: Re: PMDG 737-800 – Aircraft sinking into ground when stairs attach (MSFS 2024)
Post by: grekka on January 03, 2026, 11:13:15 am: same for me when the stairs attach, do you have chaseplane installed by chance /
Title: Re: PMDG 737-800 – Aircraft sinking into ground when stairs attach (MSFS 2024)
Post by: storemaster on January 03, 2026, 11:23:31 am: Quote from: grekka on January 03, 2026, 11:13:15 am
same for me when the stairs attach, do you have chaseplane installed by chance /

I do, indeed... acft jumps while moving back to cockpit view
Title: Re: PMDG 737-800 – Aircraft sinking into ground when stairs attach (MSFS 2024)
Post by: grekka on January 03, 2026, 01:51:14 pm: i think its a coinflct between both
Title: Re: PMDG 737-800 – Aircraft sinking into ground when stairs attach (MSFS 2024)
Post by: virtuali on January 07, 2026, 03:56:31 pm: Your video is cut and it's not very clear, but it seems the stairs are not well aligned to the doors, are you using a custom airplane profile maybe ?