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Products Support => GSX Support MSFS => Topic started by: RogePete on December 22, 2025, 12:33:15 pm

Title: MSFS2020 - PMDG 738 - no payload input
Post by: RogePete on December 22, 2025, 12:33:15 pm

HI there,
with the latest update 3.7.4 GSX does not put the payload numbers into the FMS again. It switches to the payload page, but doesn't insert any numbers.

Checked with:
Simbrief flightplan
MSFS 2020
PMDG 737-800

Title: Re: MSFS2020 - PMDG 738 - no payload input
Post by: Dcamp70 on December 22, 2025, 09:32:21 pm

I have the same problem with version 3.7.4.
Pmdg737-800
FS2020

Title: Re: MSFS2020 - PMDG 738 - no payload input
Post by: LeeMcGrath on December 26, 2025, 11:12:18 am

Exactly the same

No biggie though - can manually do it.

Works correctly on deboarding though and resets the payload to 0

Title: Re: MSFS2020 - PMDG 738 - no payload input
Post by: fradesa on December 28, 2025, 09:53:49 pm

Same problem for me.
With 737 pmdg.
On both arrival and departure, if I don’t manually activate the airstairs, passenger boarding/deboarding gets stuck. Jetways do connect correctly, however the FMC does not auto-populate passenger and cargo data from SimBrief.
Catering, refueling, and pushback work as expected.

Title: Re: MSFS2020 - PMDG 738 - no payload input
Post by: Atlas303 on December 30, 2025, 12:58:16 pm

Having the same issue here. GSX no longer seems to input the payload automatically.

While it’s true this can be done manually, it does break immersion a bit. Pilots normally don’t have to take care of boarding and payload loading themselves  ;)