FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: 7937wu on December 17, 2025, 11:59:48 pm

Title: No response to emails after 2 1/2 months
Post by: 7937wu on December 17, 2025, 11:59:48 pm

Hello,

I emailed you guys regarding my purchase and Products 3 times since november 4. Could i please get a follow-up or reply urgently?

Thanks

Title: Re: No response to emails after 2 1/2 months
Post by: DanielShea on December 19, 2025, 08:10:03 am

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Title: Re: No response to emails after 2 1/2 months
Post by: virtuali on December 20, 2025, 05:07:02 pm

I suggest sending emails again, they might have been missed (or flagged as spam).

Please note that, the only time you need to contact support about orders is if you need to change the email associated with it because the original one is not accessible anymore. Any other operation like getting your keys, or Deactivate, can all be performed on the Self-Help site:

https://qlm1.net/virtualisoftware/qlmcustomersite/