FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: CVJ on December 05, 2025, 05:23:38 pm

Title: Unable to get GSX to Start
Post by: CVJ on December 05, 2025, 05:23:38 pm
I have uninstalled and reinstalled GSX Pro several times using the Keys etc., but no matter what i try, I can not get it to start and show up in my MSFS 2020.
Anyone Help Please!
Title: Re: Unable to get GSX to Start
Post by: felipelobo85 on December 06, 2025, 06:00:30 pm
I confirm this. I've been using GSX since it came out without major problems. Yesterday I updated GSX and now it's not loading. The in sim panel keeps "Loading..." and this is the log from the couatl64_boot.log:

Code: [Select]
6/12/2025 11:21:29 a. m.: Couatl64_boot Log started
6/12/2025 11:21:29 a. m.: Working folder set to C:\Program Files (x86)\Addon Manager\couatl64 according to FSDT registry root key
6/12/2025 11:21:29 a. m.: Thread "couatl64_MSFS.exe"  added to monitoring
6/12/2025 11:21:29 a. m.: Starting couatl64_MSFS.exe
6/12/2025 11:21:29 a. m.: Process Couatl64_MSFS started successfully with ID 23196
6/12/2025 11:21:30 a. m.: Connected to Couatl64 shared memory
6/12/2025 11:27:29 a. m.: Detected process restart during update: old PID=23196, new PID=4836
6/12/2025 11:27:29 a. m.: Will monitor focus for 60000ms after detected restart
6/12/2025 11:28:30 a. m.: Grace period ending - performing final focus check
6/12/2025 11:28:30 a. m.: MSFS doesn't have focus at end of grace period, restoring it
6/12/2025 11:28:30 a. m.: SetForegroundWindow for FlightSimulator
6/12/2025 11:28:30 a. m.: Failed to restore focus to FlightSimulator at end of grace period

I tried to restart it multiple times. Also I tried restarting the PC, nothing works. Checking the manual I don't see anything else I can do to fix it.
Title: Re: Unable to get GSX to Start
Post by: kingnorris on December 07, 2025, 09:47:29 pm
Same here. I get the loading message that changes to parked over and over again but never loads. Had to fly a 737 “dead head” (no passengers).

This sucks.
Title: Re: Unable to get GSX to Start
Post by: CVJ on December 08, 2025, 01:41:22 am
Apparently it is impossible to contact a human at GSX!

What a waste of my hard-earned money!

Title: Re: Unable to get GSX to Start
Post by: kingnorris on December 08, 2025, 02:34:06 am
We’ll get the usual “read the manual” or “not happening here so it must be on our end” responses…
Title: Re: Unable to get GSX to Start
Post by: commpilot on December 08, 2025, 06:37:44 am
The thing with something like this is it's hard to figure out what is wrong. I did a flight yesterday (12/06), and GSX pro worked like it is supposed to. I am using MSFS2020 on a computer.

Posting a log would probably be very helpful.

Mark,
Title: Re: Unable to get GSX to Start
Post by: AUA9085 on December 08, 2025, 09:12:29 am
I have uninstalled and reinstalled GSX Pro several times using the Keys etc., but no matter what i try, I can not get it to start and show up in my MSFS 2020.
Anyone Help Please!

Check your Windows Event Viewer too. Sometimes there are good hints whats going on or missing.

We’ll get the usual “read the manual” or “not happening here so it must be on our end” responses…

I mean yeah but it is working for many people and for him not, so what do you expect?
Title: Re: Unable to get GSX to Start
Post by: pete_auau on December 08, 2025, 10:23:18 am
if you guys would post your issues at the gsx discord you will have a more better chance of some  one with a answer
Title: Re: Unable to get GSX to Start
Post by: kingnorris on December 08, 2025, 05:26:00 pm
I’m not joining yet another site to get answers. This is the SUPPORT FORUM. Its name implies we can come here and get SUPPORT.
Title: Re: Unable to get GSX to Start
Post by: sags on December 08, 2025, 06:46:10 pm
Good luck with discord - they are just as cheeky
Title: Re: Unable to get GSX to Start
Post by: Michael Moe on December 08, 2025, 07:56:38 pm
Same loading/parking loop here. A restart of couatl.exe works here
Michael Moe
Title: Re: Unable to get GSX to Start
Post by: kingnorris on December 08, 2025, 10:35:26 pm
Same loading/parking loop here. A restart of couatl.exe works here
Michael Moe

I did that at least 3 times before giving up.
Title: Re: Unable to get GSX to Start
Post by: commpilot on December 09, 2025, 06:42:56 am
Everyone is posting that GSX isn't working.

Not one time have I seen a log posted. Since this is happening to just a few people it's going to be next to impossible to see what is happening without the log. Mind you posting the log is not a guarantee that the problem can be solved. If it can Umberto will find it.

Like I said in another post in the discussion I have made a flight since the first post and GSX worked just fine for me.

BTW I am not part of the FSDT support team.

Mark
Title: Re: Unable to get GSX to Start
Post by: pete_auau on December 09, 2025, 06:53:28 am
I’m not joining yet another site to get answers. This is the SUPPORT FORUM. Its name implies we can come here and get SUPPORT.
well maybe if you would post your logs would  help
Title: Re: Unable to get GSX to Start
Post by: commpilot on December 12, 2025, 07:18:00 am
The thing with something like this is it's hard to figure out what is wrong. I did a flight yesterday (12/06), and GSX pro worked like it is supposed to. I am using MSFS2020 on a computer.

Posting a log would probably be very helpful.

well maybe if you would post your logs would  help

I'm beginning to think some people just want to grip that things don't work, and don't want to help Umberto help them. There has been two posts in this thread saying that they need to attach the log. However not one has been posted.

Mark,
Title: Re: Unable to get GSX to Start
Post by: Deepnexx on December 12, 2025, 12:12:57 pm
If nothing else works and you're hesitant to edit the registry and uninstall with Revo, your only option is to reinstall your computer.

For the future: If FSDT releases an update and your old version is running almost flawlessly, ignore the update and don't install it. Only update if new problems arise. This applies to both simulators.
Title: Re: Unable to get GSX to Start
Post by: cconesa on December 13, 2025, 02:50:24 am
I'm getting the same "loading..." message in MSFS2020 and there it remains stuck. I have uninstalled and reinstalled without success.

Log attached.

Your help will be greatly appreciated.

Christian C./
Title: Re: Unable to get GSX to Start
Post by: virtuali on December 17, 2025, 03:39:41 pm
Your log shows an error that shouldn't happen. Try the offline installer, in the MSFS section of the "Products and Downloads" page.