FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: btk_shakes on May 09, 2025, 02:09:23 am

Title: GSX not loading
Post by: btk_shakes on May 09, 2025, 02:09:23 am
I recently purchased and installed it when I initially started my game everything appeared fine however I was unable to fly at the time of install. The second time I loaded up MSFS24 the GSX menu was gone, and after asking in the discord I was told to create a post here. My countl appears to be running in my system tray just fine. Additionally I added everything FSdreamteam related to my antivirus exceptions as well as did a 100% re install of everything FSdreamteam related and still absolutely nothing GSX related in game. On top of all of that my installer seems to be blank in the config section, I am aware that there are not jetway replacements for 24 yet however the ground services section is also blank. Essentially nothing GSX related is working and I cannot find any answers on youtube or in the GSX discord. If anyone knows why this is occurring and could shed some light I would greatly appreciate it. I will attach screenshots of my system tray as well as the installer below this
Title: Re: GSX not loading
Post by: pete_auau on May 09, 2025, 05:02:01 am
I recently purchased and installed it when I initially started my game everything appeared fine however I was unable to fly at the time of install. The second time I loaded up MSFS24 the GSX menu was gone, and after asking in the discord I was told to create a post here. My countl appears to be running in my system tray just fine. Additionally I added everything FSdreamteam related to my antivirus exceptions as well as did a 100% re install of everything FSdreamteam related and still absolutely nothing GSX related in game. On top of all of that my installer seems to be blank in the config section, I am aware that there are not jetway replacements for 24 yet however the ground services section is also blank. Essentially nothing GSX related is working and I cannot find any answers on youtube or in the GSX discord. If anyone knows why this is occurring and could shed some light I would greatly appreciate it. I will attach screenshots of my system tray as well as the installer below this
https://www.fsdreamteam.com/forum/index.php/topic,33143.msg208263.html#msg208263
Title: Re: GSX not loading
Post by: btk_shakes on May 09, 2025, 08:16:35 am
Good evening, I am aware that I do not have jetways for 24 however GSX is not working what so ever nothing in the toolbar or anything nothing in sim has changed since the install of GSX. It is running without GSX or I am doing something wrong.
Title: Re: GSX not loading
Post by: virtuali on May 09, 2025, 03:02:47 pm
Have you tried the version the the Beta Channel ?
Title: Re: GSX not loading
Post by: btk_shakes on May 09, 2025, 07:20:32 pm
I tried using the beta last night and still nothing.
Title: Re: GSX not loading
Post by: virtuali on May 09, 2025, 07:26:37 pm
Please clarify exactly what is not working because, in MSFS 2024, it's normal all jetway page would be blank.
Title: Re: GSX not loading
Post by: btk_shakes on May 09, 2025, 07:31:50 pm
GSX entirely is not working nothing in the tool bar nothing changes in game my MSFS24 runs like GSX is not in it. When I first bought it last week and loaded it before work the menu was at least in the tool bar but when I came home it was gone. I have tried everything now it seems full reinstall firewall exclusions, turning firewall off, adding msfs to exclusions, following everything on page 97. In the discord I was told it could "not be replicated" so I should come here and ask for help so I am assuming this is not usual? The only thing I did was update my graphic card drivers after install that I can remember but I doubt that makes a difference.
Title: Re: GSX not loading
Post by: virtuali on May 09, 2025, 07:35:04 pm
nothing in the tool bar

Is GSX reported as Installed, in green ?

Quote
following everything on page 97. In the discord I was told it could "not be replicated"

If you don't even have the GSX in the toolbar, nothing on Page 97 would help you, because those only covers the case where the menu is stuck on Loading, not where there's not even a menu, which seems to indicate GSX is not installed.
Title: Re: GSX not loading
Post by: btk_shakes on May 09, 2025, 10:28:38 pm
everything is in my community folder my addon folder has everything and the scripting engine is running when I open the game just nothing changes
Title: Re: GSX not loading
Post by: btk_shakes on May 09, 2025, 10:30:50 pm
and my GSX is installed and in green I have ran the check multiple times and done full reinstalls multiple times deleting everything including stuff from the community folder
Title: Re: GSX not loading
Post by: btk_shakes on May 09, 2025, 10:32:19 pm
This is my installer front page as of now after the update this morning for beta
Title: Re: GSX not loading
Post by: virtuali on May 09, 2025, 11:29:49 pm
Sorry but, I find this difficult to believe. Are you SURE you don't have the GSX icon in the Toolbar menu ?
Title: Re: GSX not loading
Post by: btk_shakes on May 09, 2025, 11:33:27 pm
That is what the support person in discord said as well lol I will attach a screenshot on my toolbar below.
Title: Re: GSX not loading
Post by: btk_shakes on May 09, 2025, 11:35:31 pm
The weird part is that everything seems to be running the scripting engine is in the system tray it's updated in green everything is "normal" but nothing in game. I put screenshots of that above which I assume you saw they were in my initial post.
Title: Re: GSX not loading
Post by: btk_shakes on May 10, 2025, 12:05:43 am
additionally nothing in game has changed such as the tug airport vehicles etc.
Title: Re: GSX not loading
Post by: pete_auau on May 10, 2025, 01:15:45 am
additionally nothing in game has changed such as the tug airport vehicles etc.

take it you got  the folder gsx in your msfs 2024 community folder, if you got msfs 2020 should look  the  same
Title: Re: GSX not loading
Post by: btk_shakes on May 10, 2025, 01:19:21 am
Just bought GSX for the first time but I will attach a screenshot of my community folder
Title: Re: GSX not loading
Post by: pete_auau on May 10, 2025, 01:36:46 am
Just bought GSX for the first time but I will attach a screenshot of my community folder
ok no worries only posted my post since its been  reported that a few users  had  their community folders wiped out, your not by the looks of it
Title: Re: GSX not loading
Post by: mirabeau on May 10, 2025, 03:44:24 pm
Hi

I have same issues, reinstalled few times but still get blank jetways display
Title: Re: GSX not loading
Post by: mirabeau on May 10, 2025, 04:43:23 pm
Got it working
uninstalled gsx pro, Deleted following in C:\Program Files (x86)\Addon Manager\MSFS / gsx-pro and  gsx-world-of-jetways
reinstalled gsx pro and now showing jetways.bgl and services.spb
Title: Re: GSX not loading
Post by: btk_shakes on May 10, 2025, 08:13:55 pm
that was not the issue in this topic
Title: Re: GSX not loading
Post by: btk_shakes on May 11, 2025, 08:53:32 am
Found the fix mr newbie me to MSFS24 did not have GSX activated in library.....
Title: Re: GSX not loading
Post by: mirabeau on May 11, 2025, 12:43:45 pm
Found the fix mr newbie me to MSFS24 did not have GSX activated in library.....

what was the issue ?
How did you solve it ?
Title: Re: GSX not loading
Post by: btk_shakes on May 11, 2025, 11:32:13 pm
As stated did not have it activated in the msfs24 markerpalce library but for some reason everyone in this thread thinks my post is about the jetways my GSX was not working at all what so ever has nothin to do with jetways they are not available for 2024
Title: Re: GSX not loading
Post by: virtuali on May 12, 2025, 10:26:01 am
Check the rightmost icon in the Toolbar (the Settings), maybe  you disabled it unintentionally, another user on Discord had exactly the same problem, and it turned it he disabled GSX from the Toolbar.
Title: Re: GSX not loading
Post by: mirabeau on May 12, 2025, 06:19:09 pm
no problem , people just trying to help.