FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: morgancreek on August 13, 2023, 03:46:08 pm
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Hi There.
I've been running GSX 3 with MSFS (Steam) on WIN 10 for over a year and it's been working with no issue.
Had to do a Windows Restore and the following happens:-
1) Re-Installed and updated WIN10 - no issues
2) Re-Installed Steam and MSFS from Steam - no issues
3) D/L and installed FSDT Universal Installer - no issues
4) Attempted to install GSX - License Key accepted and installer appeared to complete
5) Started MSFS - no GSX
6) Tried starting Couatl manually - warning box appeared
7) Re-Opened Universal Installer - GSX does not show as 'Installed'
Prior to the install. I disable all (Norton) Antivirus services, and excluded the entire 'Addon Manager' Folder per some of your other messages here.
Screenshots are attached where relevant - Please help!
Thanks
Martin D
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The Couatl64_MSFS.exe missing looks like an antivirus issue, as if was mistakenly remove by it.
- Configure the antivirus to add the whole Addon Manager folder to the Antivirus Exclusions
- Run the Install again, and be sure it completes, meaning the Install button will turn into an "Installed" button with a green checkmark on it.