FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Pilotpete1 on August 20, 2022, 11:31:45 am

Title: GSX button on toolbar! Nothing happens when pressed
Post by: Pilotpete1 on August 20, 2022, 11:31:45 am

So my GSX button is on the toolbar, but when I press it, a voice says - No services available at this airport... I have tried quite a few airports including - LFPG, FACT, EGJJ etc... nothing?  Also for some reason on the installer it says update, when I update it still says update.... Is it that the programme has not installed fully?  I have read something about server issues or reinstalling, but not sure why this would be the case?

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Fiorentoni on August 20, 2022, 11:34:39 am

The update button is always available, so don't get confused by that. As for your problem: Are these payware airports or default? If payware, from the Marketplace?

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Pilotpete1 on August 20, 2022, 11:37:13 am

Not payware, all default, but the programme doesnt bring up a menu when I click on the GSX button?  Its very strange.  I am now reinstalling for the 4th time.

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Fiorentoni on August 20, 2022, 11:49:45 am

You should do a complete reinstall, if you haven't already:

- Uninstall everything using the FSDT Installer

- Uninstall the FSDT Installer itself from the Control Panel

- Go into your Addon manager folder (the one you chose for the installation) and remove the whole folder

- Run the installer again.

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Pilotpete1 on August 20, 2022, 12:05:50 pm

Thanks will try that, should I also run the live update?

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Fiorentoni on August 20, 2022, 12:07:43 pm

After the reinstall? Can't hurt, I guess, but it should already install the newest version when you reinstalled.

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Pilotpete1 on August 20, 2022, 12:17:05 pm

Unfortunately same thing, this is what happens.....

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Fiorentoni on August 20, 2022, 12:28:42 pm

Quote from: Pilotpete1 on August 20, 2022, 12:17:05 pm

Unfortunately same thing, this is what happens.....

Sorry to hear. I think you might have to wait for virtuali to help you out. Just in case you haven't already you can read the first pages of the manual, perhaps you find something that you missed.

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Pilotpete1 on August 20, 2022, 12:39:14 pm

Thanks for that how can I contact Virtuali? or do they read these and then respond?

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: Fiorentoni on August 20, 2022, 12:59:20 pm

Quote from: Pilotpete1 on August 20, 2022, 12:39:14 pm

Thanks for that how can I contact Virtuali? or do they read these and then respond?

virtuali is the username of the main dev of FSDT. He's constantly reading and responding here, but I guess he's sleeping now because he hadn't slept for 48 hours straight... he will respond here in this thread, don't worry.

Title: Re: GSX button on toolbar! Nothing happens when pressed
Post by: tf51d on August 20, 2022, 01:57:40 pm

Problem with Menu not coming up when pressed is permissions. You need to properties/compatibility menu of the couatl64_MSFS.exe file and click on the "Change settings for all users" button at bottom. Then select "Run this program as administrator" option apply and exit.