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Products Support => GSX Support FSX/P3D => Topic started by: Super_Hot on January 06, 2021, 11:02:40 pm

Title: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: Super_Hot on January 06, 2021, 11:02:40 pm
Hi. I'm noobie and I've tried to customize doors in PMDG747 but then faced with a some kind of probem- the front 2L stairway does not come up to the front door . I need only 2L exit stairway so I just set 'no door at this position' for the others. There are screenshots with a default and customized presets. Also I have this problem with Aerosoft a330.However with PMDG NGXu737 it works fine. How can it be fixed?
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: virtuali on January 07, 2021, 12:53:05 pm
If your goal is having only one passenger stair on the 2L door, set that as Pax1, but use the XML expression taken from the default config for Pax2, and remove the others.
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: Super_Hot on January 07, 2021, 05:50:48 pm
If your goal is having only one passenger stair on the 2L door, set that as Pax1, but use the XML expression taken from the default config for Pax2, and remove the others.

Well it works...But it works partially.When I start boarding, GSX asks me to open L Entry1.
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: Captain Kevin on January 07, 2021, 10:36:00 pm
Looks like you missed the second part of his statement. In your aircraft configuration, you need to set that door to check for door 2 instead of door 1 and rename it accordingly.
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: Super_Hot on January 08, 2021, 07:14:59 pm
Looks like you missed the second part of his statement. In your aircraft configuration, you need to set that door to check for door 2 instead of door 1 and rename it accordingly.

Ohh...Yeah,you're right :) Now it works for me. But I have a problem with Aerosoft A330. When I use jetway for boarding PAXes it opens 1L Door automatically and it's impossible to close it. 
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: Captain Kevin on January 09, 2021, 03:41:20 am
If the Aerosoft A330 is designed to control GSX automatically, that's something you'll need to take up with them.
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: Super_Hot on January 10, 2021, 12:16:08 am
If the Aerosoft A330 is designed to control GSX automatically, that's something you'll need to take up with them.

Ah,ok.  The issue is solved ,thanks for your help ;)
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: Captain Kevin on January 10, 2021, 04:29:09 am
Ah,ok.  The issue is solved ,thanks for your help ;)
And what did you do to solve it.
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: trisho0 on January 10, 2021, 04:37:32 pm
If the Aerosoft A330 is designed to control GSX automatically, that's something you'll need to take up with them.

Ah,ok.  The issue is solved ,thanks for your help ;)
Please, how did you resolve the problem with A330?
Patricio
Title: Re: The front stairway does not come up to the front door on WideBody Aircrafts.
Post by: Super_Hot on January 11, 2021, 06:27:12 pm
If the Aerosoft A330 is designed to control GSX automatically, that's something you'll need to take up with them.

Ah,ok.  The issue is solved ,thanks for your help ;)
Please, how did you resolve the problem with A330?
Patricio


https://forum.aerosoft.com/index.php?/topic/151428-aerosoft-a330-gsx-door-problem/