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Products Support => GSX Support FSX/P3D => Topic started by: pastorra on September 18, 2020, 01:30:01 am

Title: GPU causes restart
Post by: pastorra on September 18, 2020, 01:30:01 am
the addon <unknown> is causing the Couatl Scripting Engine to restart.  Please run live update. happens when I press the GPU in additional services.  How can I correct that?  Thank you.
Title: Re: GPU causes restart
Post by: pete_auau on September 18, 2020, 04:07:38 am
Have  you done what it  asked  you to do  to run the live  update  again
Title: Re: GPU causes restart
Post by: pastorra on September 18, 2020, 09:07:12 pm
Yes I did and I got the same message.
Title: Re: GPU causes restart
Post by: virtuali on September 21, 2020, 07:18:15 pm
The message doesn't say just that. It asks if you want to see an error report, which is what you are supposed to do when reporting an error. Look at the error and post it here.
Title: Re: GPU causes restart
Post by: WIL972 on September 22, 2020, 12:49:41 am

couatl v3.2 (build 4378)
panic log started on Mon Sep 21 18:49:12 2020

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\groundPowerUnit.py", line 211, in do
AttributeError: 'NoneType' object has no attribute 'playAnimation'
{'Airport': 'EGKK', 'Requested assistance services at': 'Gate N 133', 'User Pos': (51.15427749288401, -0.17778515319179672, 64.194 m, 4.45403 m, 168.39807435460085)}
Number of passengers provided by airplane addon =  20
Title: Re: GPU causes restart
Post by: virtuali on September 22, 2020, 10:03:51 am
Ok, we'll check this.
Title: Re: GPU causes restart
Post by: WIL972 on September 25, 2020, 05:43:37 pm
Hello,

Have you got more information?
Title: Re: GPU causes restart
Post by: Airmaz1 on September 25, 2020, 09:25:25 pm
I'm getting same problem, ran the updater on the 25/09/2020, saw that it downloaded a file in relation to the GPU but it still wont work correctly.

Here is my log:

couatl v3.2 (build 4463)
panic log started on Fri Sep 25 20:15:35 2020

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\groundPowerUnit.py", line 228, in do
  File ".\GSX\assistanceServices\groundPowerUnit.py", line 196, in goAwayRoute
AttributeError: 'GroundPowerUnit' object has no attribute 'approach'
{'Airport': 'KMIA', 'Requested assistance services at': 'Parking 288', 'User Pos': (25.80615498975367, -80.26803748419441, 7.12072 m, 4.68272 m, 355.9722367469069)}


Title: Re: GPU causes restart
Post by: virtuali on September 25, 2020, 11:38:43 pm
Have you got more information?

Your problem has already been fixed in the current update.
Title: Re: GPU causes restart
Post by: virtuali on September 25, 2020, 11:40:56 pm
I'm getting same problem, ran the updater on the 25/09/2020, saw that it downloaded a file in relation to the GPU but it still wont work correctly.

No, you don't have the same problem, your error is completely different.

Quote
couatl v3.2 (build 4463)

Which simulator are you using ?
Title: Re: GPU causes restart
Post by: Airmaz1 on September 26, 2020, 07:13:31 pm
I'm getting same problem, ran the updater on the 25/09/2020, saw that it downloaded a file in relation to the GPU but it still wont work correctly.

No, you don't have the same problem, your error is completely different.

Quote
couatl v3.2 (build 4463)

Which simulator are you using ?


What i meant was i get couatl restart after calling for GPU...

I'm using P3dV4.5 hot fix 3, windows 10 with latest update, latest GFX card drivers.
Title: Re: GPU causes restart
Post by: virtuali on September 30, 2020, 04:04:46 am
I'm using P3dV4.5 hot fix 3, windows 10 with latest update, latest GFX card drivers.

Have you manually switched to 32 bit Couatl ?
Title: Re: GPU causes restart
Post by: Airmaz1 on October 01, 2020, 12:01:27 am
No not tried that, didn't realize you could change it TBH.
Title: Re: GPU causes restart
Post by: Airmaz1 on October 02, 2020, 07:38:43 pm
Hi, I've managed to fix it, now it works perfectly.

Turns out i was using the wrong Coutl updater, i was using updater 2 and it wasn't installing the required files, used normal coutl updater and i installed loads of missing files.

My bad.  :P
Title: Re: GPU causes restart
Post by: CS-TMT on October 03, 2020, 05:08:05 am
I have been following this topic for a few days as I have been having the same issue, but I must say thank you to Airmaz1 for the tip on using the "updater 1" as I was also using the v2 updater and when I followed this tip I also had almost 400 files in need for updating with the GPU among them!
Title: Re: GPU causes restart
Post by: virtuali on October 05, 2020, 10:45:43 pm
Turns out i was using the wrong Coutl updater, i was using updater 2 and it wasn't installing the required files, used normal coutl updater and i installed loads of missing files.

And that's why we put a shortcut icon to the Couatl_updater.exe on the Desktop, so you won't run the wrong updater...