FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: saxdreamer787 on August 26, 2018, 06:27:38 am
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Setup:
- GSX
- Prepar3D
- QualityWings 787
I cannot refuel the 787. The fueler shows up and connects to the fueling port but the fuel quantity never increases. I keep getting the following message: "Please use the refueling system of your aircraft".
I've tried everything from the QW dispatcher fuel section to the FMC Fuel entry data field.
Any ideas???
Thanks,
Sal
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I cannot refuel the 787. The fueler shows up and connects to the fueling port but the fuel quantity never increases. I keep getting the following message: "Please use the refueling system of your aircraft".
Have you read the GSX manual, the part that explain refueling, and how different it works, when the airplane has been flagged as NOT using the default fuel system (I guess QW has configured it that way) ?
With such airplanes, GSX will NEVER touch the fuel quantity, so you are supposed to use whatever method the airplane has to load fuel (as the message says), and you must do it exactly after you see that message, not before, as explained on the GSX manual.
I haven't see the QW787, so I don't know if it has different ways to load fuel, or if it has a progressive refueling simulation and if i does, if it has the alternative to load fuel instantly. In any case, the GSX manual has two examples using different 3rd party airplanes, with a progressive refuel simulation and with an instant fuel load.
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Make sure that the fuel quantity you enter into the aircrafts tanks is an INCREASE from what you started with before you called the fuel truck. If I remember correctly, the QW787 starts with full tanks. You need to reduce that amount to less then you need. At that point, call for refueling. When GSX asks you to use the custom refueling, then enter the amount you require. (which at this point should be an INCREASE in fuel). This has worked for me anyway.
Jim
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Hi I haven't found a better thread than this.
My Issue is refueling QW 787 and FSX with GSX 2
The refuelling, another fuel truck works only maybe in 50% of the cases.
The first truck (was requesting e.g. 135000 lbs in the dialog) usually fills the aicraft up to e.g. 79000 lbs.
Then it announces another truck is on it's way.
When the second truck arrives it maybe adds 500 lbs or nothing.
Then it announces refuelling completed still with 79000/ requested 135000.
So then I make a brand new fuel request for 135000 lbs.
The truck arrives and sometimes he makes the job and adds the fuel from 79000 up to 135000, and sometimes it just announces refuelling completed
And then maybe on the third or forth Request fuel it comes to an end.
Mats Sederholm
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So any response to the refueling above?
Another fuel truck do not refuel, it just says refueling completed though the requested amount is higher than the existing at the refueling moment.
Mats
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Don't ask for a 2nd refueling, it's likely the previous one was still completing, and the additional truck was probably still on the way.
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HI
One year later and still no fix.
The truck comes for a refueling and announces fueling completed without adding the remaining fuel.
The Activate Ground Service menu then tells "Request refueling"
Are you saying I can't trust what GSX announces?
Mats
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One year later and still no fix.
Well, of course there's "no fix", since there was nothing to be fixed in the first place.
And, you never replied to my last post, which said the issue happened because you must have asked for a refueling while the truck was still coming from the previous refueling, likely done using the "Multiple Trips" option.
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"Well, of course there's "no fix", since there was nothing to be fixed in the first place."
If the plane ain't refueled with the amount of fuel it was told to, then it's not working and I guess a fix is needed.
"the issue happened because you must have asked for a refueling while the truck was still coming from the previous refueling"
That's why I explained every single step in the procedure that was taken. Did you find the possibility of asking for refueling while the truck was on it's way in my explanation?
The simple answer is NO, I just let GSX do its thing uninterrupted. Not until is says refueling completed... well... read my last post again!
Mats
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If the plane ain't refueled with the amount of fuel it was told to, then it's not working and I guess a fix is needed.
This sentence seems to indicate you don't fully understand how the GSX refueling works on 3rd party airplanes. Most of them have custom fuel systems, and they are flagged as such in the GSX internal database, the QW787 surely is. However, you can also set this yourself, by UN-checking the "Use default fuel/cargo page" in the Airplane customization window.
When the airplane is set that way, which is the most common case for 3rd party airplanes, GSX IS NOT REFUELING THE PLANE!!! This because such planes use their own load/refuel procedures, so GSX is not trying to interfere and, it will let the plane REFUEL ITSELF, as it always did, JUST reacting to its animations to the process, but not touching any of the plane tanks.
So, whatever issue you have with the refueling quantity with any other airplane flagged as using a custom refueling system, it's not caused GSX, because the airplane in that situation is not being refueled by GSX.
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@mseder and other 787 users:
I'm currently working on a GSX/SimBrief Integration for the 787 - maybe you want to give that a try (Registered FSUIPC required though)?
Like Umberto described, the Plane will not be fueled and boarded by GSX directly - the Tool just slowly increases the Offsets for the Tanks / Payload Stations. But the animations will be in sync and the Fuel loaded and Passengers boarded are taken from the current dispatched SimBrief OFP. Basically: call Refuel / Board, no Inputs needed, sit back and watch your Fuel / Gross Weight grow to the dispatched Value on the EICAS ;)
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Umberto
"you don't fully understand how the GSX refueling works on 3rd party airplanes"
"by UN-checking the "Use default fuel/cargo page" in the Airplane customization window."
There is no such choice!!
"GSX IS NOT REFUELING THE PLANE!!! "
GSX IS REFUELING THE PLANE, but the second truck don't finish the job.
But this is random, sometimes it does, sometimes not. Sometimes when it says refueling completed and it's not, I THEN ask for a new refueling and THEN it does complete the job that the second truck in the first round didn't complete.
OK, do you really follow me here? If not please let me know.
And tell me, where in the manual are these circumstances described? Where, on what page?
"So, whatever issue you have with the refueling quantity with any other airplane flagged as using a custom refueling system, it's not caused GSX, because the airplane in that situation is not being refueled by GSX."
Alright, so after I select the amount of fuel in the GSX-dialog, yes GSX, GSX then message the portions of amount of fuel "[GSX] Loading fuel:...", then the fuel amount is increasing in the tanks which I can watch on the 787 instruments. All this while I'm not interfering. But according to you Umberto, it has nothing to do with GSX. Come on!!
I don't say I completely understand all this and sorry, I doubt you do as well!!
Let me conclude this:
- 787 has a custom fuel system (according to you)
- I assume that 787 also has a "Progressive refuel" as I can see how the fuel amount progressively is increasing.
- GSX is also supposed to detect this as that option is checked in the settings "Detect custom aircraft system refueling"
(If unchecked nothing happens and I have to use the 787 functionality to refuel the plane)
So I assume then that we, manual-wise are in the situation labeled "A 3rd party airplane with a Progressive Refueling simulation, the PMDG 777:" on page 19 but as that explains how it works with a PMDG 777 there are, honestly, not many trails left here in order to understand this.
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Hi Fragtality
"the Plane will not be fueled and boarded by GSX directly "
The boarding and fueling and the animations is working, almost correct with GSX 2
What would a Simbrief tool add?
Currently I have a good package of ATC, flightplan creation and other add-ons for my FSX world.
I'm though waiting for FSDT and other add-On producers to get their products ready for MSFS which I prefer not to use that much until it has all the components in place. BTW I use simbrief for my MSFS flightplans.
Mats
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Depends on the "toolchain" and the personal preferences, I guess ;)
I'm very used to the Flow I know from the FSLabs A320: The Plane retrieves the OFP from SimBrief and integrates nicely with GSX then: it loads (progressively) the correct Fuel (as per OFP) when refueled, and it boards the correct number of Passengers (as per OFB +/- small Variation) - progressively as they are walking down the Jetway.
Or in short: I'm just not used (and willing^^) to program the Plane or GSX with the Weights and it totally annihilates the Value of GSX (imho!) to have a Ground Service Simulation when you're already sitting there with refueled & boarded Plane! ;D
So that's the Value that a SimBrief Integration has to me.
But the Tool (currently) only really uses the Number of Passengers and the Block-Fuel from the SimBrief OFP ... would the Tool be of interest to you if these two Values could be provided by other means (Lvar/Offset/File)?
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"by UN-checking the "Use default fuel/cargo page" in the Airplane customization window." There is no such choice!!
Of course there is. It's in the Airplane customization page, the exact wording is "Show the FSX Fuel and Cargo page"
GSX IS REFUELING THE PLANE
As I've said, it DEPENDS on that option, which can be user-customized, which we set to Disabled for the QW787 so, by default, that airplane is not refueled by GSX.
Alright, so after I select the amount of fuel in the GSX-dialog, yes GSX
Because the above option has been ENABLED!!!
But I assure you the QW787, in the GSX internal configuration IS set with the option DISABLED ( meaning GSX IS NOT REFUELING THE AIRPLANE ). You must understand the priority system:
- A developer-made GSX.CFG in the airplane folder will take precedence over the GSX internal configuration. Maybe QW is supplying with a GSX.CFG with the option enabled ?
- Your own change to that option has the highest priority so, it will take precedence over our own internal configuration and any developer-made config as well.
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"Of course there is. It's in the Airplane customization page, the exact wording is "Show the FSX Fuel and Cargo page"
And of course it's NOT, see the image. I assume you're referring to "Show FSX "Fuel and cargo dialog" during refueling"
It's ticked so from your logic I assume, that option is set, which wasn't that surprising after all the information you received so far of GSX being involved in the refueling of my 787, right?
"A developer-made GSX.CFG in the airplane folder will take precedence over the GSX internal configuration. Maybe QW is supplying with a GSX.CFG with the option enabled ?"
Yes that is the case!
One of the parameters in that file tells refueling = 1 which I guess could be interesting in this case.
So are you now saying that with this knowledge, the random and unpredictable behavior from GSX side is Quality wings problem or?
Is there a way to solve this basic problem I've stressed for a year? A parameter that could be changed, a fix that can be done or something that creates stability in the GSX behaviour?
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And of course it's NOT, see the image. I assume you're referring to "Show FSX "Fuel and cargo dialog" during refueling"
And OF COURSE it is, right in your screenshot!! It's enabled, when it shouldn't, but the option is clearly there, as I said it would.
It's ticked so from your logic I assume, that option is set, which wasn't that surprising after all the information you received so far of GSX being involved in the refueling of my 787, right?
That's what I was saying all along: that airplane is not supposed to have that option set because, like most 3rd party airplanes, we flagged it to NOT use GSX for refueling.
Yes that is the case!
Of course it is. GSX is made to be customizable, which means our internal settings always take a lower preference over either a developer-supplied file, or an user-made customization. If it didn't do that ( = our internal settings always taking precedence ), it wouldn't be much "customizable".
]One of the parameters in that file tells refueling = 1 which I guess could be interesting in this case.
Yes, that's the option enabled.
So are you now saying that with this knowledge, the random and unpredictable behavior from GSX side is Quality wings problem or?
Never said it's their fault. The option is enabled by default when you create a new configuration from scratch. It's likely they made it when developing the airplane so, BEFORE we created an internal configuration for the 787 ourselves so, that option stayed enabled, and still is, because ( due the priority system ), the developer-made .CFG file will always take precedence.
There's nothing "random" or "unpredictable" here. If that option is enabled, which should usually only be for default airplanes or 3rd party ( like freeway ) planes with 100% standard fuel system and no custom loader/fueler panels, it's entirely normal you'll see issues, because the plane own loader would likely conflict with GSX doing the refueling. That's why that option exists.
Is there a way to solve this basic problem I've stressed for a year? A parameter that could be changed, a fix that can be done or something that creates stability in the GSX behaviour?
If you are still asking this, after all these explanations, it means you still haven't fully understood how GSX works WHEN THE AIRPLANE REFUEL ITSELF, which is the case for 3rd party planes when that option is set correctly.
Have you even tried DISABLING it, as it should ? The refueling process will work very differently then, you won't see the GSX dialog asking for fuel but, instead, a request from GSX to use the airplane own refueling method ( which can be a loader app or panel or an FMC option ). This is of course explained in the GSX manual, Page 18, the chapter named "Airplane with custom fuel systems"
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Have you even tried DISABLING it, as it should ? The refueling process will work very differently then, you won't see the GSX dialog asking for fuel but, instead, a request from GSX to use the airplane own refueling method ( which can be a loader app or panel or an FMC option ). This is of course explained in the GSX manual, Page 18, the chapter named "Airplane with custom fuel systems"
Could you share with us what is in the internal DB - what does GSX send/read from QualityWings then? I'm just aware of the EFB which just instantly loads the Plane and does not have any Lvars which could allow to read the Fuel Quantity from there. There's also nothing much "Custom" with 787 - it uses the Standard Offsets/Variables for Center, Left, Right Main Tank. Which I use to load the Plane via my Tool without Problems (the EICAS is showing everything correctly). Since that is a "custom refueling system" I of course disabled this option^^
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"And OF COURSE it is, right in your screenshot!!"
What? You told me that the exact words are:
"Show the FSX Fuel and Cargo page" but the truth, which is proved by my image says
"Show FSX "Fuel and cargo dialog" during refueling".
You do see the difference but pretend something else right! I guess you feel embarrassed
Regarding the GSX.CFG and if it's provided by QW or not:
"Of course it is." Of course it is!! But in the previous post you speculated perhaps/maybe that was the case and now when I present the facts it turned out as "Of course it is", come on Umberto.
" it's entirely normal you'll see issues, because the plane own loader would likely conflict with GSX doing the refueling."
And here comes the bug creeping.
Your suggestion "as it should" is to turn off custom refueling for the 787 by ticking off that in the plane's configuration having GSX do nothing other than to ask the user to use the planes refueling system. That's not a solution, it's an escape Umberto.
Now, the manual states on page 18:
"GSX can handle both cases" and it's referring to 3rd party Custom fuel systems 1 With a progressive fueling and 2 With NO progressive refueling. Also in the GSX settings panel this can be combined with enabling the "Always Refuel Progressively".
The 787 belongs to the first category (Custom + Progressive) but GSX obviously can't handle it without running into problems, already described a year ago! The bug that you explain as "the plane's own loader would likely conflict with GSX doing the refueling". or as you put it "WHEN THE AIRPLANE REFUEL ITSELF". But...there is no loading of fuel happening in the 787! You can load the aircraft's fuel by instantly load it in the EFB, nothing else (Already mentioned by "Fragtality"). There is no basis for a conflict other than GSX itself!!
Your logic is flaw, it's not based on reality, you're making assumptions that is wrong trying to get away with that, and your standard comment "You don't understand how it works" please stop doing that, it doesn't serve the customers, FSDT or yourself.
Below everyone can find my recommendations for QW787 refueling with GSX 2
1 In the plane config
Enable "Fuel and cargo dialog" during refueling"
2 In the GSX Settings
Enable "Always refuel progressevely"
Disable "Detect custom aircraft system refueling"
With the above settings the below will happen after you request Refueling
1 Fuel truck arrives
2 A GSX window will offer a list of fuel amounts that you can choose from
3 THe tanks are filled progressivily, you can watch the FUEL amount increasing in the 787, very nice!
4 Refueling completed and the truck leaves
5 OR... if the fuel amount you asked for is not completed (one truck can't have it all)
6 GSX tells Another fuel truck is on its way
7 Truck nr 2 arrives and completes the refueling (hopefully, please try and get back)
Mats
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Could you share with us what is in the internal DB - what does GSX send/read from QualityWings then?
I think I already explained it, quite clearly, there's a PRIORITY system so:
- Our internal database has the QW-787 set to NOT use the GSX fuel system
- The GSX.CFG files supplied by QW has re-set the option to USE the GSX fuel system. Because of the priority system, this option "wins"
- YOU, as the user, have the ability to change it again, using the Airplane configuration window so, if you disabled it, GSX will NOT Refuel the plane. Your own customizations always "win" against everything.
Also, the Airplane configuration page IS telling all the data sources available to GSX for that airplane, and it's listing them in priority order: the one down on the list are the ones with an higher priority.
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"And OF COURSE it is, right in your screenshot!!"
What? You told me that the exact words are:
"Show the FSX Fuel and Cargo page" but the truth, which is proved by my image says
"Show FSX "Fuel and cargo dialog" during refueling".
You do see the difference but pretend something else right! I guess you feel embarrassed
And you call THAT a "difference" ?
It's the SAME, what difference does it make how that label is called ? What matters is the option IS there, and what it does. I might used the older name just because I copied it from the GSX manual, but the actual wording have been updated but, it should have been obvious we are discussing about THAT option, regardless how the exact wording is.
"Of course it is." Of course it is!! But in the previous post you speculated perhaps/maybe that was the case and now when I present the facts it turned out as "Of course it is", come on Umberto.
I really don't know what you are trying to say here with that "come on". I couldn't possibly know what exact files QW might have included or not in their product so, at first, I was obviously correct saying they MIGHT have done that IF you saw the GSX fuel page appearing.
Now that YOU confirmed you found a GSX.CFG file with that option enabled, I also correctly said "of course it is", to point out the reason of that behaviour was entirely expected, considering that file exists.
Your suggestion "as it should" is to turn off custom refueling for the 787 by ticking off that in the plane's configuration having GSX do nothing other than to ask the user to use the planes refueling system. That's not a solution, it's an escape Umberto.
It's not an "escape" or a "bug", it's the proper solution that works for every 3rd party airplane that has a way (or different ways ) to load fuel by itself which are not through the default sim Fuel panel.
Now, the manual states on page 18:
"GSX can handle both cases" and it's referring to 3rd party Custom fuel systems 1 With a progressive fueling and 2 With NO progressive refueling. Also in the GSX settings panel this can be combined with enabling the "Always Refuel Progressively".
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You are now confusing the progressive/non-progressive refueling ( which are subsets of the "GSX NOT refueling " case ), with the main "GSX is not refueling" option, which makes that option irrelevant if GSX refuels the plane.
The bug that you explain as "the plane's own loader would likely conflict with GSX doing the refueling". or as you put it "WHEN THE AIRPLANE REFUEL ITSELF". But...there is no loading of fuel happening in the 787! You can load the aircraft's fuel by instantly load it in the EFB, nothing else (Already mentioned by "Fragtality"). There is no basis for a conflict other than GSX itself!!
This confirms you confuse the progressive loading of fuel, with the fact the airplane it's refueling itself. At least, we meant two different things.
When I say "The airplane is refueling itself", I mean EVERY possible way of loading fuel in the airplane EXCEPT GSX OR the default Fuel page of the sim.
It doesn't matter if the plane loads progressively, if it has a custom fuel panel, a loader, an FMC option, or you use a 3rd party utility, or you have a "Load instant" option in the airplane.
Those are ALL cases of "the Airplane refueling itself" and that's why it's best to Disable the option to use GSX refueling in all these cases, not because GSX might not able to refuel that airplane ( it might, if it uses standard fuel tanks, but some airplanes don't ), but because it might disrupt other workflows you might prefer to use for that airplane so, GSX would JUST play its animations, not trying to interfere with an refueling external system.
Another very good reason why it's best to Disable GSX refueling with complex 3rd party airplanes is that, when GSX is refueling the airplane, it will follow its own strategy of progressively filling the various fuel tanks so, at the end of the refueling, you might end up with the correct overall total quantity you requested, but the DISTRIBUTION of fuel in all the multiple fuel tanks might not always be the correct one for THAT particular airplane, because of so many issues with W&B we don't even want to enter into, that are very specific to each plane, and that's why it's best to use the airplane own's systems, that are likely tailored for that airplane, and use GSX for the visual effect only.
Below everyone can find my recommendations for QW787 refueling with GSX 2
1 In the plane config
Enable "Fuel and cargo dialog" during refueling"
If the plane has a custom refuel system, the option should be DISABLED, which is how GSX is set to by default, for this airplane, in the configuration WE supply GSX with.
Enable "Always refuel progressively"
This won't make any difference if GSX is refueling the airplane because...GSX is refueling the airplane so, clearly, it's doing it progressively!
Enabling this option is ONLY useful when GSX is NOT refueling either the airplane doesn't have a progressive refueling, so it always refuel instantly, or it has both methods ( progressive or instant ), but you want the GSX truck to stay there AS IF the plane was refueling progressively.
Disable "Detect custom aircraft system refueling"
If you had this enabled, THIS is likely caused all your issues.
This option should only be used in very rare situations, like planes that do refueling AS PART of an overall "turnaround simulation" and what it does, is to automatically call a Fuel truck in case GSX detects the airplane fuel quantity starts to raise, the only reason to exists is in these cases, since it's not very clear exactly WHEN the airplane will start refueling, it would be a problem when combined with the normal workflow of GSX ( when is NOT refueling the airplane!! ) would just ASK you "Please use the airplane fuel system", because that might already happened, since it was part of an automatic timed routine started by the airplane.
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@umberto:
It doesn't make sense to disable the "..show Dialog..." Option (based on what is visible and documented to us users from both parties). If disabled (and "...detect custom..." enabled in the global config) nothing happens - the truck arrives and stays there forever. It may or may not make the "refuel sound" (depending on when I "instant-load" via the QW's EFB).
Which is all more or less "working as expected": GSX is configured to not do the actual refuel and QW just does not have or do anything custom with refueling (that I would be aware of) - it only can do a "instant load" via its EFB. It's the bog-standard fuel-definitions in the aircraft.cfg for Main Left, Right, Center Tank. So the correct Setting (imho) is to leave that "..show Dialog..." option enabled in the Aircraft Customization Dialog!
And, might just have found a bug: when the aircraft is customized (so that there is a user-customization file created in the appdata folder) - for example when disabling the "...show dialog..." Option - the "Indication Light Test Switch" is permanently on when the 787 is loaded (with coldanddark as default panel state). Saw in the QW Forum that this Bug should have been fixed? The Problem even persists when the user-customization file is deleted again.
@mseder:
Might sound a bit harsh: maybe concentrate on the original issue you had? Discussing the wording of an option doesn't get anyone further. Your original issue was that the Truck stopped after 79000 lbs, if I'm right?
If just tested it myself, I requested 100% in the Dialog and got a completely filled plane (with one Truck-Trip, since it was on a Gate with Underground Fuel). Be aware that QW uses a different Quantity-to-Weight Ratio than FS (and therefor GSX?)! Example: the 5570 gallons configured for a wing tank in the aircraft.cfg translate in FS/the Dialog to to ~37314lbs. But for the EFB this translates to ~38433lbs. So 100% in the Dialog is not the same amount as 100% in the EFB (and therefore also could lead to getting not the amount requested when defined as weight)! I had fixed that myself in the aircraft.cfg, which I did the test with. But despite these conversion-difference, it should not stop at 79000lbs - let's concentrate on that! Ever tried it with Gate/Parking with Underground Fuel?
Else I don't see any other way for you to get that sorted out, since ignoring the fuel truck & instant-load via EFB or trying a "community solution" are both somehow not an option.
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So the correct Setting (imho) is to leave that "..show Dialog..." option enabled in the Aircraft Customization Dialog!
So the whole argument is moot since, as we discovered, QW is providing with a GSX.CFG that enables it. We tend to always disable it for complex 3rd party airplanes, because we ARE NOT SURE what ELSE their fuel system might do so, it's just a safety precaution to have it disabled in the internal GSX configuration.
If QW set it to enable it, that's fine too, they know the airplane and probably don't mind GSX might distribute the fuel in its own way, which might be or not correct for a 787, I really don't know, GSX always use the same distribution, regardless of the airplane type.
And, might just have found a bug: when the aircraft is customized (so that there is a user-customization file created in the appdata folder) - for example when disabling the "...show dialog..." Option - the "Indication Light Test Switch" is permanently on when the 787 is loaded (with coldanddark as default panel state). Saw in the QW Forum that this Bug should have been fixed?
The mere presence of an user customization cannot possibly affect the airplane state ( with the obvious exception of GSX refueling or not ), the only possible reason of issues between what are usually internal L: variables in the airplane, is an user customization that changed the XML expression that use custom L: variables for the doors to other variables.
The Problem even persists when the user-customization file is deleted again.
Even after restarting the sim ?
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The mere presence of an user customization cannot possibly affect the airplane state ( with the obvious exception of GSX refueling or not ), the only possible reason of issues between what are usually internal L: variables in the airplane, is an user customization that changed the XML expression that use custom L: variables for the doors to other variables.
Written from the QW Vice President back in 2021:
"We have reached out to FSDT and they confirmed that it was indeed caused by GSX and has already been fixed as soon as it got reported to them.
Please make sure you have the very latest GSX version in case you're still experiencing the issue."
So it is an effect which could relate to GSX ;) I'm puzzled too how that can be, but it is ^^ Just disabled the "...show Dialog..." Option (because I indeed have a custom fuel system for the QW) and didn't change anything else. On the Variant which I not customized yet, it does not happen.
Even after restarting the sim ?
Sure! Closed P3D, deleted the File/whole Folder for the Variant in AppData, Opened P3D again.
Thats my todays use of Prepar3D - closing and opening it continiously ;D
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Written from the QW Vice President back in 2021:
"We have reached out to FSDT and they confirmed that it was indeed caused by GSX and has already been fixed as soon as it got reported to them.
Please make sure you have the very latest GSX version in case you're still experiencing the issue." So it is an effect which could relate to GSX
Now I understand what it was.
And no, it wasn't really caused by GSX itself, it was an update to the Addon Manager that in previous versions discarded L: variables with an index of 0, which is in fact a valid index, so we released an update the considered 0 to be usable but, it caused a side effect that, depending on TIMING where the various applications AND the airplane, all using L: variables started, could result in the Addon Manager considering the index 0 to be usable, before the airplane, which could otherwise use it for itself, finished loading.
And yes, this has been fixed months ago, couple of days after it was reported so, the only possible reason it's still happening to you, is that you still have that outdated version for some reason ( antivirus can possibly cause this, since the Addon Manager it's a .DLL, so it CAN mistakenly blocked by the antivirus ).
And no, it's not that I'm just saying "it's fixed".
I tested it now, and made a video to show nothing you do in the GSX airplane customization page will ever affect the Light Test Switch, which always behave correctly, that is working normally when there is power, and not doing anything in Cold & Dark.
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... the only possible reason it's still happening to you, is that you still have that outdated version for some reason ( antivirus can possibly cause this, since the Addon Manager it's a .DLL, so it CAN mistakenly blocked by the antivirus ).
I would rule that out!
If it wasn't the latest Version, the just added Support for the Chocks would not work, or would it?
Also, all Program/Addon Folders for P3D (including the AppData\Virtuali) are excluded in the AV. GSX was updated with "run as admin" and when the Sim is running, I generally disable the AV all together.
I tested it now, and made a video to show nothing you do in the GSX airplane customization page will ever affect the Light Test Switch, which always behave correctly, that is working normally when there is power, and not doing anything in Cold & Dark.
You did not restart the Sim ::) ;D
It is not an immediate Effect - disabling the "..show dialog.." Option did not immediately trigger it. The next time I started the Sim and loaded the 787 it was triggered - the Plane starts right out with all Lights on. Sorry I did not make the clear enough.
Maybe it would be a good Idea to split this Discussion off in a new Topic?
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Fragtality
"maybe concentrate on the original issue you had?"
I've done that all the time actually, this unpredictical behavior I've been returning to is exactly about that, the fueling that stopped at 79000 lbs and the 2:nd truck that does nothing instead of completing it.
"with one Truck-Trip, since it was on a Gate with Underground Fuel"
So then. my case was not tested. Well I assume that the functionality should work for any situation.
I'm fully aware of the different units and mass/liquid amount factors. Thank you!
Umberto
"At least, we meant two different things. When I say "The airplane is refueling itself", I mean EVERY possible way of loading fuel in the airplane EXCEPT GSX OR the default Fuel page of the sim. It doesn't matter if the plane loads progressively, if it has a custom fuel panel, a loader, an FMC option, or you use a 3rd party utility, or you have a "Load instant" option in the airplane."
Thanks for clearing that out.
"If the plane has a custom refuel system, the option (Plane config: "Fuel and cargo dialog" during refueling") should be DISABLED, which is how GSX is set to by default, for this airplane, in the configuration WE supply GSX with."
In this case, for the 787 and for my scenario (multiple refueling) to work it definitely cannot be disabled!
"If you had this (GSX Settings: "Detect custom aircraft system refueling") enabled, THIS is likely caused all your issues."
Then this might be the cause for the uncompleted GSX refueling. I just turned if off and will keep it off and hopefully the issue is solved!
My checklist for having the QW787 work together with GSX in "full mode" (se functionality-list below), which now been tested several time, still should be:
1 In the plane config
Enable "Fuel and cargo dialog" during refueling"
2 In the GSX Settings
Enable "Always refuel progressively"
Disable "Detect custom aircraft system refueling"
With the above settings the below will happen after you request Refueling
1 Fuel truck arrives
2 A GSX window will offer a list of fuel amounts that you can choose from
3 The tanks are filled progressively, you can watch the FUEL amount increasing in the 787, very nice!
4 Refueling completed and the truck leaves
5 OR... if the fuel amount you asked for is not completed (one truck can't have it all)
6 GSX tells Another fuel truck is on its way
7 Truck nr 2 arrives and completes the refueling (hopefully, please try and get back)
Mats
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In this case, for the 787 and for my scenario (multiple refueling) to work it definitely cannot be disabled!
Sorry, but that's not the case, you just can't say "cannot disabled", because disabling it would JUST make GSX NOT refueling the airplane so, saying you "cannot disable it", it's like saying you have no way to refuel the plane without GSX, which clearly doesn't make any sense.
We might argue, instead, if it CAN be ENABLED, that's something that can be discussed. If the airplane doesn't have extra internal systems that are related to the fuel process, doesn't use custom fuel tanks, and you don't mind having a fuel distribution decided by GSX, then yes, that option CAN likely be Enabled.
But it's impossible to say you have a situation in which you "cannot" DISABLE it. When it's disabled, the only difference is that, when the Fuel Truck is in position, INSTEAD of the question from GSX about how much fuel you want you'll just see a message saying "Please use the refueling system of your aircraft to refuel", so you know when it's the right time to use it, to work with the GSX process.
As soon GSX detects a fuel increase, it will start its own fuel counter animation, which will:
- Follow the airplane progressively ( if the airplane is loading fuel progressively ) OR if the option "Always enable Progressive refuel" is enabled in GSX
- Be instant ( not really instant, but very fast ), if the airplane loaded the fuel instantly AND the option "Always enable Progressive refuel" is Disabled in GSX.
The only things than can go possibly wrong when the option is disabled are:
- You acted on the Fuel quantity ( by any means ) *after* you called the GSX Fuel Truck but *before* seeing the message "Please use the refueling system of your aircraft to refuel". That's why there's a message to begin with: to prevent you from doing exactly that, which will obviously confuse GSX.
- If the airplane refuels progressively, it might stopped/paused its refueling for any reason, before it reached the requested amount. Maybe the refueling process might have continued but, GSX can't possibly know that so, it needs to know when the airplane is done refueling and the way it does, is to constantly monitor fuel increases, considering the refueling to have stopped if the fuel stops increasing for I think more than 5 seconds.
But please note that, when I say "things can go wrong", when the option to have GSX refueling the airplane is Disabled, NOTHING really went "wrong" because...it's the AIRPLANE refueling itself, so the *actual* refueling process is working exactly AS IF you had NO GSX installed! The only issue would eventually having the GSX refueling process out of sync, possibly not ending but, again, it's not a real issue because, even if it happens, you can simply choose the "Restart Couatl", which as explained on the manual is like a Panic button to unstuck GSX from whatever unexpected situation might happen.
That's why you can't really say "I cannot Disable the GSX refueling", because it's the 100% safe choice, it puts the GSX refueling in a "dumb" slave mode, with the airplane totally in control of everything related to refueling.
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Please Umberto, you're repeating yourself.
The functionality that I've posted will never work if you disable the 787.
You might define and explain functionalities the way you want, but it has nothing to do with THIS CASE.
"As soon GSX detects a fuel increase, it will start its own fuel counter animation,"
That animation is not interesting in this case!
"The only things than can go possibly wrong when the option is disabled are"
Did anyone here ask for what can goes wrong if the possibilities to reach my scenario already is turned off? Don't you see, it's then already "wrong".
Mats
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The functionality that I've posted will never work if you disable the 787. You might define and explain functionalities the way you want, but it has nothing to do with THIS CASE.
Are you referring to THIS sentence of yours, explaining your issue ?
I've done that all the time actually, this unpredictical behavior I've been returning to is exactly about that, the fueling that stopped at 79000 lbs and the 2:nd truck that does nothing instead of completing it.
Key sentence here is "fueling that stopped".
How you can possibly say "fueling that stopped" being a GSX "issue", when GSX IS NOT REFUELING THE AIRPLANE, when the option is Disabled, leading to your assumption you "cannot disabled it" ?
You MIGHT have had a point, if the "fuel stopped" problem happened with the option Enabled. THAT'S when GSX is in charge of refueling so, if it stops, IT IS a GSX's problem, but the opposite can't be.
By saying the option "cannot be Disabled", you are saying the only way to prevent the refueling to stop ( if this was your issue ), is to NOT let the airplane refueling itself. It's like saying GSX is better at refueling the airplane, than the airplane is without GSX.
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"How you can possibly say "fueling that stopped" being a GSX "issue""
GSX don't send trucks in order to have the refueling-case closed. Read it again...GSX don't ...
"You MIGHT have had a point, if the "fuel stopped" problem happened with the option Enabled. "
The option has been enabled all the time, read my posts!!
Mats
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Typically after posting my conclusions earlier and hoping that I've found a solution after some positive tests I again encounter GSX sending the first truck refueling and then sending a second truck accomplishing nothing and message "Fueling completed".
I had to order refueling 3 times before the ordered amount of fuel was in place.
This leaves a 787-user with 2 options
1 Either follow my list of settings (see below) and hope that the refueling might work, but it's unpredictable
- In the plane config
Enable "Fuel and cargo dialog" during refueling"
- In the GSX Settings
Enable "Always refuel progressively"
Disable "Detect custom aircraft system refueling"
2 Or... follow Umbertos advice and disable the 787 and for sure NEVER have a chance to reach this refueling procedures (see below)
1 Fuel truck arrives
2 A GSX window will offer a list of fuel amounts that you can choose from
3 The tanks are filled progressively, you can watch the FUEL amount increasing in the 787, very nice!
4 Refueling completed and the truck leaves
5 OR... if the fuel amount you asked for is not completed (one truck can't have it all)
6 GSX tells Another fuel truck is on its way
7 Truck nr 2 arrives and completes the refueling
One could of course hope for the FSDT team to investigate this 787/GSX-specific error-behavior and find a fix, but if I understand the approach hear so far, the chances are pretty close to zero. They love to talk about how some things are working rather than speak about solutions to what is not working.
Mats
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"You MIGHT have had a point, if the "fuel stopped" problem happened with the option Enabled. " The option has been enabled all the time, read my posts!!
You just said in your last posts you "cannot Disable it", now you are saying it was Enabled all along when you had the problem, yet you STILL say you "cannot Disable" ?
I hope you'll understand my last reply was about the nonsense about your statement of not being able to Disable it. THAT'S the ONLY thing I question because, again, it doesn't make any sense.
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2 Or... follow Umbertos advice and disable the 787
I don't know what you mean with "disable the 787". Is this a typo ?
Since you are saying it was following my advice, than I assume you really meant DISABLE the "Fuel and cargo dialog" during refueling" option which is, incidentally, exactly how the QW 787 is pre-configured by FSDT!
Yes, the option you keep saying you "cannot Disable", which I tried multiple times to tell you surely can.
1 Fuel truck arrives
2 A GSX window will offer a list of fuel amounts that you can choose from
Assuming that following my advice to "disable the 787" ( I think I should know what I advised ) really meant disable the "Fuel and cargo dialog" during refueling" option, if you do that, you are not even supposed to see the GSX window asking how much fuel you want. Instead, you'll see GSX asking to use any other method to load fuel.
I suspect with "disable the 787", you meant something else and it wasn't the "Fuel and cargo dialog". INSTEAD, it was the "Detect custom aircraft system refueling", even if you already listed it as Disable in your 1st point, the one *before* the 2nd where you said "OR Follow Umberto's advice" so, even if you meant this option, the way you wrote seemed to indicate you already took that as granted, since it was in your 1st point *before* the OR.
Because, the whole procedure in your point #2, seems to indicate a perfectly working GSX refueling.
Please confirm it again: is following your procedure in #2 WORKS FOR YOU ? If yes, that's ends the whole discussion, because that's how GSX is supposed to work when it's allowed to refuel the airplane by itself.
And again, even if you Disable the option to have GSX do the refueling, the procedure would change but, you couldn't possibly end in a situation in which you cannot complete the refueling, surely NOT because of GSX, because GSX is not refueling in that case.
So, assuming you are now saying your procedure #2 works, we can say GSX can work with the 787 in both modes so, there wasn't any issue to begin with, other than having enabled the "Detect custom aircraft system refueling", which should probably not used except in the very specific case I explained above.
One could of course hope for the FSDT team to investigate this 787/GSX-specific error-behavior and find a fix, but if I understand the approach hear so far, the chances are pretty close to zero. They love to talk about how some things are working rather than speak about solutions to what is not working.
First, I would tell you that, if there WAS a bug to fix ( there isn't ), it would have probably taken way less time than the time spent trying to make you understand why and how things works ( they do ) the way they do.
I'm starting to suspect the ONLY real "issue" you had, was JUST the "Detect custom aircraft system refueling", which I agree can be confusing, and it's presented in a too easily accessible way, when in fact should be used only in fringe cases.
Many users turn it on, because they think this way GSX can "recognize" if an airplane HAS a custom fuel system, which is not what it does. What makes GSX knowing if the aircraft HAS a custom fuel system it's the airplane configuration, that is the "Fuel and cargo dialog" during refueling"!
The "Detect custom aircraft system refueling" might have been worded more correctly ( if we had more space on screen ) as:
"Detect when an airplane starts refueling itself and auto-call GSX fuel trucks"
Because this is what it does, and it's ONLY useful with planes ( like the PMDG 777, for example ) that have a simulated "turn-around" procedure, which can take a changing amount of time, which the airplane own progressive refueling is A PART OF, that can start at any time so, with this option Enabled, you are NOT supposed to call GSX fuel trucks manually: they will be sent automatically as soon the plane will start to refuel itself.
So, the only real problem is the option is not clearly explained, it's not useful with airplanes that don't have that kind of automation ( surely it's useless for the 787 ), and will likely have issues if you keep it enabled when the airplane doesn't need it.
I also think we'll probably need to make it aircraft-specific, not a global option, and keep it disabled for everything except maybe the PMDG planes.
And not, the very presence of that option was added ONLY because PMDG ( the only developer of hi-quality planes with this attitude ) didn't want to cooperate with us for some reason, because OUR proposal they rejected would have made the refueling so much better for all users, and it was a way to SYNCHRONIZE the airplane own refueling with GSX so, instead of GSX having to guess what the airplane is doing, it would be the airplane itself calling GSX when it knows is right to do that.
That's how FSLabs integration works, and that's why it works so incredibly well with GSX: because FsLabs worked with us and add code to their airplane to be sure they are working as good as possible.
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And here's the video, showing GSX is perfectly capable to refuel the QW787 with zero issues.
As you can see, we started with about 6000 lbs, when GSX arrived we asked for a 90% refill, for a total of 202,668 lbs. Since the largest GSX tanker can hold a maximum of 10K USGal ( that is 67K lbs ), 3 Tankers were used and, of course, at the end of 3rd one, the total fuel indicator in the airplane showed 202.7 lbs, EXACTLY what we asked for.
So where's the "bug" or the "erratic" behavior ? It works perfectly as expected.
Settings are:
- "Show Fuel and cargo dialog" during refueling" ENABLED, which is what the GSX.CFG from QW specifies.
- "Detect custom aircraft system refueling" DISABLED.
- "Always refuel progressively" ENABLED, but it doesn't matter here, because when GSX refuels, it always refuels this way, the option is only meaningful if GSX is NOT refueling.
- "Fuel Time Acceleration" 10x ( in the Timings ), for the obvious reason the video would otherwise lasted almost an hour.
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"with one Truck-Trip, since it was on a Gate with Underground Fuel"
So then. my case was not tested. Well I assume that the functionality should work for any situation.
You're right, my Bad ^^
But yeah, you can assume it (should) work - tested it just now without Underground Fuel, with the Settings Umberto posted under his Video. Although: I have "Always refuel progressively" DISABLED since that is the Recommendation from FSLabs. Selected 100% in the Dialog, got 105.6kgs (which is exactly right for my modified aircraft.cfg)
So basically it should work for you too! When it doesn't: maybe the Logs from GSX (from when it happened) could help?
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"your statement of not being able to Disable it."
That must be a misunderstanding, I'll never meant that any checkbox is untickable or something like that.
With my words "disable the 787" I mean the plane config and if "Show FSX Fuel & Cargo..." which, if it's disable blocks my scenario entirely, an out of scope solution which I have zero interest in being enlighten of.
"Because, the whole procedure in your point #2, seems to indicate a perfectly working GSX refueling."
All the seven points is my desired scenario.
Points 1-3 always works while 4-... is unpredictable and the reason for this case/thread.
I'll say it again, GSX doesn't send trucks EVERY TIME so that the refueling can be completed.
Your video looks good, this happen sometimes and sometimes not to me, so the video doesn't prove more than I've experienced myself. Again, it's the uncertainty of not having a second truck doing the job EVERY TIME that this is all about, probably told up to 10 times by now.
Your settings are exactly according to mine (see post #31). (including time rate)
So now we're standing on the same square, that's good.
With 2 different results, not good.
For the record I'm running FSX not prepare 3d, could that explain it?
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"your statement of not being able to Disable it."
That must be a misunderstanding, I'll never meant that any checkbox is untickable or something like that.
I never assumed you meant that. I correctly assumed you meant you can't USE the option in its Disabled mode and THAT'S doesn't make any sense because, as I've said so many times, it's IMPOSSIBLE the "fuel stops" ( as you said ), when GSX is NOT refueling.
With my words "disable the 787" I mean the plane config and if "Show FSX Fuel & Cargo..." which, if it's disable blocks my scenario entirely, an out of scope solution which I have zero interest in being enlighten of.
That you never had any interest to learn, was abundantly clear because if you did, you would understand that, with that option Disabled ( which I guess correctly what you meant, it seems ), the refueling will happen REGARDLESS OF GSX, as if there wasn't any GSX to begin with. So, whatever "scenario" you are envisioning, it's impossible that option in GSX would hinder it.
That's why it doesn't make any sense keep discussing about supposed "GSX bugs" in the refueling, when GSX is NOT refueling the airplane, and it doesn't make any sense to say you can't use it the Disabled option.
All the seven points is my desired scenario.
Which my video clearly proved IT WORKS.
Points 1-3 always works while 4-... is unpredictable and the reason for this case/thread. I'll say it again, GSX doesn't send trucks EVERY TIME so that the refueling can be completed.
And by some coincidence, it worked right away, at the first try for me.
Your video looks good, this happen sometimes and sometimes not to me, so the video doesn't prove more than I've experienced myself.
The video proves the problem doesn't happen.
IF and WHEN it happens to you, perhaps you might show some video that MAYBE will help me understand what's causing this, which can be anything, for example some external product/utility that you are using that might also change the fuel, *that* will surely confuse the heck of GSX ( if GSX is refueling ).
Again, it's the uncertainty of not having a second truck doing the job EVERY TIME that this is all about, probably told up to 10 times by now.
Don't you find odd you are the ONLY one reporting this ? There are ten of thousands of GSX users, if this problem really happened, don't you think we would have the forum SWAMPED in complains ?
Don't you find odd that, as YOU said yourself, A YEAR passed since the last time YOU posted here about this "problem" ?
For the record I'm running FSX not prepare 3d, could that explain it?
It's possible.
Using a 15-years old sim exposes you to all sort of bugs that might have been fixed in years of development in P3D. Simconnect, for example, which is the only way to communicate with the Simulator, in FSX we must use the 15-years old FSX version, while in P3D we obviously use the native P3D version that has been constantly maintained by LM during those years.
So, for example, any issue that might happen with the Simconnect communication, which in FSX ( not being really multi-threaded ) is even MORE affected by the NUMBER of add-ons using Simconnect that might all send many commands all at the same time, might result in the communication between GSX and the sim stopping for a while, or getting erratic data, confusing the process, this was a very common problem, especially in FSX, we had sceneries disappearing because another add-on was spamming Simconnect with so many commands that our software couldn't even talk to the sim reliably. This was far worse in FSX, because it's a chain reaction of obsolete software: FSX-Simconnect will use very old VC++ runtime libraries ( 2005 SP1 I think ), while P3D Simconnect use far more recent system libraries, which also have been through years of bugfixing from Microsoft.
So yes, using FSX might be a problem, also depending how many add-ons you have installed which also use Simconnect and, to add to the aggravation, in FSX Simconnect is a Side-by-Side library which means, when it works ( lots of time it doesn't ), it's even possible that, different add-on, loaded at the same time, loads each one its own specific version of Simconnect ( there are 3 that can be used in FSX ), all taking memory, while in P3D, in addition to have the whole Simconnect+Simulator system being 64 bit, Simconnect is statically linked so, there's only ONE version of it running at any given time, making everything so much more reliable.
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Umberto
You can of course, as you try to do in your post, telling the customer that probably everything is the customer's fault and nothing has to do with the product.
Some simple facts:
- GSX 2 is marketed as a product supposed to work with FSX.
- Sending Fuel Trucks is something that GSX takes care of, not the aircraft or the sim itself.
- The "it works on my computer" has been used by developers and support as the number one bullshit argument as long as I can remember (been working as a developer for 40 years), please don't go into that swamp.
- So far you haven't been that productive honestly, other than producing a lot of texts.
And a simple question
Would you like to help or not, without elaborating so much?
Mats
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You can of course, as you try to do in your post, telling the customer that probably everything is the customer's fault and nothing has to do with the product.
I'm not just "telling" you. I'm spending my time:
- Trying to EXPLAIN it to you.
- Checking your claims and, after not finding anything, making a video to provide evidence of that.
Until now, you are the only one which only produced text, while I made actual effort to, you know, TRY what you described. I might try it in FSX, if that would made you happier but, don't expect anything more than that. I'll try with plain FSX installer, with nothing except the QW787. You can't seriously expect me to replicate your identical installation, that's really out of scope of every support.
I think that I already gave you way more than any reasonable user should expect from any support. Taking my time actually trying to replicate what you said doesn't work, and posting the results, in video form. What ELSE you want ?
GSX 2 is marketed as a product supposed to work with FSX.
It obviously works with FSX.
We cannot obviously guaranteed it will work REGARDLESS of HOW MANY others add-ons you have, which might cause conflicts, exhaust your memory, etc. And that's precisely why THERE IS A TRIAL, because it's impossible to anticipate all possible hardware/software combinations users might have so no, quoting the product description ( which discusses only FSX ), it's not really relevant, for a product that is sold in TRIAL version.
Sending Fuel Trucks is something that GSX takes care of, not the aircraft or the sim itself.
Which is why I took care of showing a video that shows GSX sending multiple Fuel trucks just fine.
- The "it works on my computer" has been used by developers and support as the number one bullshit argument as long as I can remember (been working as a developer for 40 years), please don't go into that swamp.
You got it backwards. I'm not saying "it's working on my computer". I'm saying you are THE ONLY ONE reporting this. Again, don't you find odd that, A YEAR passed since the last time YOU posted here about this "problem" ? From the evidence we have, it's exactly the opposite of what you are saying, most user don't have any problems with refueling.
So far you haven't been that productive honestly, other than producing a lot of texts.
Wrong. I VERIFIED the problem doesn't happen, and produced EVIDENCE of that.
Would you like to help or not, without elaborating so much?
As I've said already, if YOU want to help, what about ( instead of elaborating so much ) trying to do what I did, and post some video showing exactly what you did ( and which other add-ons you are using, and how ), so MAYBE I might have some ideas why this thing that apparently doesn't happen to many people, "sometimes" happens to you ?
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If you missed something in the video let me know.
https://youtu.be/0VPXS9DPLT8 (https://youtu.be/0VPXS9DPLT8)
Story
787 Starts with 9000 lbs
Asks for 100% fuel
Truck 1 arrives, fills the tanks with 76000..
Another truck is sent for
Second truck arrives
Does nothing else but leaving the place like the driver seen a ghost or something.
Good to know:
It took me 2 attempts before the issue was found.
Mats
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If you missed something in the video let me know.
The video shows something quite different than what it seemed from your description. It's not as if GSX is "stuck" or stopped working, it's just that it decided to complete the refueling.
Checking the code, it seems it should happen if something else ( the user, or another app ), has changed the fuel quantity, are you sure you don't have anything that might acted on the fuel levels ?
That might not be the only possible case, but I need to prepare a special logging version with additional info you can try.
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Hi
Thanks for getting into the code!!
Hmmm... let's see here. Could the APU being on an perhaps consume some fuel and so making a change between the 2 refuelings?
I'll test that!
Mats
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I now ensured that the APU was off, which it wasn't during the last failed attempt.
This time all trucks did their work.
It might a lucky hit or this is the cause.
At what moments do the code check the difference. Or put in another way, when can I turn on the APU?
Mats
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At what moments do the code check the difference. Or put in another way, when can I turn on the APU?
I'm not 100% sure it's the APU consumption, will need to do extra checks tomorrow ( it's almost midnight here ) and have some discussion with the other GSX programmer, since he made the refuel routine.
But in any case, the check is made for the whole duration of the refueling.
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Good to hear
I'll watch my routines.
Thanks
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Any conclusions and/or guidelines regarding the issue?
I'm still running with no APU until refueling is completed, so far it works.
Mats
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We are still need to check this. As it should be expected, nothing usually happens during weekends.
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Just to add as a QW787 driver,
I dont turn the APU on until approx 10 minutes before pushback. This is mainly due to the way FS2Crew which I have installed works, but I think the main point is refuelling needs to complete first before APU is switched on.
With this flow in mind, I never have any issues with QW787 refuelling.
One more comment: Before I ever touch GSX, I do make sure that by using the QW 787 Dispatcher tool, a small volume of fuel is loaded in the aircraft - typically around 2-3 tons of fuel. Then when GSX prompts me to enter a custom fuel amount having selected the Fueling task from the GSX menu, it will always be a higher amount than the minimum currently in the fuel tanks. This ensures GSX fuels the aircraft correctly.
Regards,
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Supera380
Yes, I share your experiences with how to ensure low fuel in the 787. And haven't had an y problem so far as well.
The problem have though nothing to do with 787 it's how GSX is working, or rather, how it's NOT working
If you e.g. turn on the APU on a Aerosoft 320 and ask for refueling specifying an amount, the truck comes, does nothing, no fueling happens, and message refueling completed.
If you load the flight again and don't turn on the APU everything works.
We are still need to check this. As it should be expected, nothing usually happens during weekends.
They've had both plenty of weekends to rest, and plenty of workdays to look into this and also an FSDT-update but still radio-silence.
Looking forward to a solution
Mats
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They've had both plenty of weekends to rest, and plenty of workdays to look into this and also an FSDT-update but still radio-silence.Looking forward to a solution
Because we haven't done anything for GSX lately...
The issue will be dealt with in due time, when we'll decide.
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Not to worried about this bug are you?
Still can't use GSX refueling and have the APU on in the same time.
Any plans?
Mats
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Not to worried about this bug are you?
And where, exactly, have you read we are "not worried" ? As I've said already, the problem will be looked at, but at this time we don't have any time left to do anything for GSX, other than releasing it for MSFS.
It's possible the problem might be already fixed in time for the MSFS release, because many things have changed, and something that is part of the GSX code, will affect both sims.
Still can't use GSX refueling and have the APU on in the same time.
Then just don't, and use the suggestions from the other user, who said how refueling works for him.
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"It's possible the problem might be already fixed in time for the MSFS release, "
"Then just don't, and use the suggestions from the other user, who said how refueling works for him."
Ehh what? "Refueling works for him"! Does he have a special version where "the problem" do not exist. Come on Umberto!
But I must say if you prios are between this and GSX for MSFS, go for MSFS. I miss the GSX every time I run MSFS!
Mats
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Ehh what? "Refueling works for him"! Does he have a special version where "the problem" do not exist. Come on Umberto
I don't what do you mean here. He doesn't obviously have a "special version", he uses a different procedure that he said WORKS for him so, I said use that one as well.
But I must say if you prios are between this and GSX for MSFS, go for MSFS. I miss the GSX every time I run MSFS!
Of course we are.
We are working 100% of our available time on the MSFS version. However, lots of code is shared so, many improvements and code cleanup we did for MSFS will benefit the P3D version as well but, right now, we don't even have any time to check it in P3D, so we prefer not to release any updates to it, to be sure we don't add extra bugs instead.
Then, *after* the MSFS version will be out, we'll take some time to see if all those improvements are still working in P3D and, after we are sure they do, we'll release a big update for P3D too.
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Generally, I quote from GSX OM;
"If the airplane refuel point is lower than this value, a different vehicle will be called, one without a raising platform or a crew with a cable animation..". The GSX will select and send the different vehicles OR do we as the pilots have to do it manually?
Thanks,
-Kris