FSDreamTeam forum
Products Support => Houston KIAH Support FSX/P3D => Topic started by: laltamuro on July 05, 2014, 01:03:33 pm
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Hi, recently purchased, just a pair of seconds installed... But I think something is wrong.
No third party products active there...
No buildings, no runways, no taxiways, mesh problems... Product is activated usual way... Last airport entry in file scenery.cfg
Any clue?
Thanks in advance ;-)
(http://img.overpic.net/thumbs/5/8/i/x58iua49mf1vx2017q838_s.jpg) (http://overpic.net/viewer.php?file=x58iua49mf1vx2017q838.jpg)
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The usual question:
Do you have BOTH the Addon Manager AND the Couatl menus under the FSX Addons menu ?
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Hi,
Thanks for your response.
Yes, I am afraid I have...
(http://img.overpic.net/thumbs/u/k/y/xukyj8btv6uyeeiqo_s.jpg) (http://www.overpic.net/viewer.php?file=xukyj8btv6uyeeiqo.jpg)
Regards ;-)
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Is the Addon Manager showing the scenery to be Installed in the Scenery Library ?
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I think so...
(http://img.overpic.net/thumbs/f/6/s/xf6sd9kt0m0c1srzpc80_s.jpg) (http://www.overpic.net/viewer.php?file=xf6sd9kt0m0c1srzpc80.jpg)
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Enable logging from the "Troubleshooting" section of the "GSX Settings" menu, then send me your Couatl.LOG file and your Couatl.ERR file, if you have one.
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Here it is. No err file.
Rest of FSDT (and flightbeam) sceneries I have got installed, are OK.
;-)
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From your log file, it seems you have a problem with your Windows user account, that has lost permissions to write into the C:\ProgramData\Virtuali folder, that are set by our installers.
This is making both GSX not be able to write its own scenery cache ( so it's probably trying to regenerate it at every start, and is not reading any AFCADs) AND KIAH and other sceneries which stores their models into that folder, not working.
Try the following:
- Open your C:\ProgramData\Virtuali folder with the Windows file Explorer
- Right-click on the Virtuali folder, select "Properties", select the "Security" tab, click on the "Edit.." button, then "Add" your user account with "Full Control" permissions.
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Hi,
I think I have got enough rights to that folder. UAC is disabled, and below you can see effective access for user Luis (me!, my user belongs to administrators group) to Virtuali folder.
Sorry, it has to be spanish, but anyway you can realize that Control total (easy to translate) is checked.
(http://img.overpic.net/thumbs/i/5/p/xi5phkduccqa8wjm9x3y_s.jpg) (http://www.overpic.net/viewer.php?file=xi5phkduccqa8wjm9x3y.jpg)
A last thing, I am sure I have run setup as administrator. Not sure about your comment on GSX, it doesn't regenerate its caché every time I run fsx.
Thanks ;-)
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Not sure about your comment on GSX, it doesn't regenerate its caché every time I run fsx.
You don't see it, because it's getting a permission error as soon as it tries to create it, but the log shows that's what is happening.
Try to remove the whole C:\ProgramData\Virtuali
then reinstall GSX again.
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What I have done:
c:\programdata\virtuali removed.
GSX deactivated.
GSX uninstalled.
GSX Last versión downloaded from www.fsadreamteam.com
GSX installed and activated.
But nothing has changed. New .bin files are zero length again.
Please, find attached a new couatl.log file (it reports KIAH is not installed? ???)
;-)
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Please, find attached a new couatl.log file (it reports KIAH is not installed? ???
It reports that, because it can't find the KIAH .MDL files that is supposed to patch ( to allow for some differences in rendering between P3D and FSX ), that are also located under C:\ProgramData\Virtuali\FSDT_KIAH
Since you removed the whole C:\ProgramData\Virtuali\ folder, you will have to reinstall KIAH as well.
But this is not really the issue, the issue is that the program still can't access the C:\ProgramData\Virtuali folder, which has been created by its own installer.
The only possible explanation left, is that you have another software, probably not even related to flight sim, that is locking access to that folder for some reason. Sorry for not being more specific, but if another software has gained access to that folder (maybe the whole C:\ProgramData, perhaps an antivirus or similar product is doing this), there's nothing we can do it from our side, if the folder is being locked out. The only possible solution, is finding the offending program.
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Ok, will see... One thing, the problem raises at installation time or at execution time?
Thanks ;-)
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It seems to be something that is running in the background.
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Exactly the same problem here !!!. I've spent almost three/four hours in finding out what's wrong with this installation without success. My other FSDT sceneries and GSX are running well, but KIAH is not showing me any buildings, gates, etc., as it is supposed to be. PLEASE solve
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My other FSDT sceneries and GSX are running well, but KIAH is not showing me any buildings, gates, etc., as it is supposed to be. PLEASE solve
Do you have CYVR or JFK2 ? If you really have the same problem, of another product preventing access to the C:\ProgramData folder, those shouldn't work as well, because they store their objects in that folder, exactly like KIAH.
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Same problem here : KIAH is active in Addon Manager and works only in demo mode (5').
To finish the activation process (and solved my problem), I have deleted this line in FSUIPC.ini : RunIf1=Ready,Close,C:\Program Files (x86)\FSPS\FSX Fiber Accelerator\FSX Fiber Accelerator.exe
Then, I have restarted FSX (without Faber Accelerator active), restarted a flight at KIAD and then closed FSX.
Now, both products seem to work together.
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Well, I began from scratch. I did deactivate and uninstall KIAH and GSX (in that order), and after that I had installed again GSX (last versión from your web). At this point, everything seemed to work fine, I checked the *.bin files at virtuali\couatl and they weren't zero length files. Also, Meta.txt seemed to be alright (2kb) and couatl.log reported no problem.
After that, I installed KIAH again. And success!!! I was able to see all airport buildings and everything worked fine.
The only difference I was able to see is about GSX versión, then. Last versión I had (and the first I reinstalled) was not the same as the one I got from your site. I think it has made the difference (along with using a scenery.cfg without semicolons, but we have talk about it in another thread for FGSX support forum, maybe I could have forgotten it in my first steps with KIAH, I'm not sure).
Well, at least it worked for a while... After 5 min, as Doudou said, everything disappeared, seems it is in demo mode, in spite of activation via Addon Manager...
But then, I closed FSX and started it again, to see what could happen with couatl.log, and, if once activated, it doesn't begin in trial mode... It takes a few seconds to the engine to draw all buildings (only a nuissance, I hope it won't be a problem when approaching) and after 5 min, finally... everything is A-OK!!!
Well, finally it is done. Thank you very much for your fast support, now let's enjoy KIAH.
Regards ;-)
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Do you have CYVR or JFK2 ? If you really have the same problem, of another product preventing access to the C:\ProgramData folder, those shouldn't work as well, because they store their objects in that folder, exactly like KIAH.
I have both CYVR and JFK2. JFK2 is not installed in my scenery.cfg. CYVR is installed and ACTIVE, and is working well, with no trouble. The only scenery that is not showing taxiways, buildings, etc., as it is supposed to be is the new KIAH. I'm also noting that after every FSX start, GSX (which is installed and ACTIVE) is regenerating the airports cache. PLEASE suggest a solution.
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I'm also noting that after every FSX start, GSX (which is installed and ACTIVE) is regenerating the airports cache. PLEASE suggest a solution.
So it seems your problem might be similar, another external software is preventing access to the C:\ProgramData\Virtuali folder, for some reason. Could you please provide your Couatl.LOG file to confirm this is the case ?
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Well, I began from scratch. I did deactivate
Well, at least it worked for a while... After 5 min, as Doudou said, everything disappeared, seems it is in demo mode, in spite of activation via Addon Manager...
If you deactivated it, it's just normal it would have reverted to Trial mode. Not that Deactivating was necessary, of course. If it was, I would have told you to do that.
But then, I closed FSX and started it again, to see what could happen with couatl.log, and, if once activated, it doesn't begin in trial mode... It takes a few seconds to the engine to draw all buildings (only a nuissance, I hope it won't be a problem when approaching) and after 5 min, finally... everything is A-OK!!!
So you reactivated it, and it works, normally.
Perhaps your issue was that you used an old GSX installer. It's possible the installer you had didn't reset the permissions for the C:\ProgramData\Virtuali folder, more recent installers surely do it. But the KIAH installer does it as well so, I'm still convinced there was some kind of interference from another product.
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I'm also noting that after every FSX start, GSX (which is installed and ACTIVE) is regenerating the airports cache. PLEASE suggest a solution.
So it seems your problem might be similar, another external software is preventing access to the C:\ProgramData\Virtuali folder, for some reason. Could you please provide your Couatl.LOG file to confirm this is the case ?
I'm attaching the requested file. Hopefully there will be a solution. I had never before a similar situation with any other scenery from other suppliers and from FSDT as well. I think it sshould be something wrong with your new installers regarding permission or protection systems (maybe).
Edward
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Maybe... Anyway, lesson learned for me: BEFORE install a new addon, get last gsx versión and install it.
Thanks! ;-)
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And, as I told previously, CYVR is working well with no trouble, and CYVR is in the same folder that KIAH, so how it is possible CYVR gets permission and KIAH not???
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I had never before a similar situation with any other scenery from other suppliers
I don't think there's any one scenery out there that stores its objects in the C:\ProgramData folder.
I think it sshould be something wrong with your new installers regarding permission or protection systems (maybe).
There's nothing "wrong" in the installers, otherwise we would be obviously flooded by hundreds of different users all with the same problem, not just 2.
And what makes you think this has ANYTHING to do with "protection" ? Permissions are something inherent to any Windows system, so you can have permission issues on any file. Protection doesn't have anything to do with permission, and this is clearly NOT the case here.
The reason for objects to be stored in the C:\ProgramData folder doesn't have anything to do with "Protection". The one and only reasons to put them there is:
1) To save hard drive space if you have both FSX and P3D installed.
2) To allow to patch them on the fly to sort out some difference between FSX and P3D, without having to distribute and install two sets of files, and if we tried to patch them under the FSX folder, which by default is installed under C:\Program Files, we would SURELY have FILE permission issues!
So, the reason for having the objects in that folder, is precisely to NOT having any permission issues.
But of course, if ANOTHER program is interfering, something that starts BEFORE FSX, and is locking access to that folder, there's simply nothing we can do to defend against this, your only chance is to find the offending program and stop it, or configure it to not lock you our of a folder you SHOULD have the right to read and write, because this is PRECISELY what our installers do: grant your user permission to read/write in the C:\ProgramData\Virtuali folder, which is EXACTLY the same as the FSX own installer does: it grants your user permission to write into the C:\ProgramData\Microsoft\FSX folder so, it's 100% standard and correct practice.
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I'm having a similar problem. When I installed the demo all was fine, when I activated KIAH FSX and P3D crashes when I try to go to that airport from go to menu. I have CYVR and KJFK v2 installed and active without issue.
Bill M
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I'm having a similar problem
Similar ?? Your problem doesn't have anything to do with anything discussed here. There's already enough confusion because, one user has a permission issues that prevent access to the scenery objects folder, another user *thought* he has the same problem, you have an entirely different problem too.
Please open a separate thread and describe your problem precisely, because this thread is already confusing as it is now, without adding a third issue that looks entirely different than the other two.
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And, as I told previously, CYVR is working well with no trouble, and CYVR is in the same folder that KIAH, so how it is possible CYVR gets permission and KIAH not???
After looking at your log, I don't understand why you also thought you had a permission issue to begin with, since nothing in your log shows that something remotely similar to what's happening to the user altamuro is happening to you.
Your log doesn't show ANY error access to the C:\ProgramData folder, so no, you don't have any permission issues.
And, your log doesn't show that GSX is regenerating its cache at each start. Maybe you saw it regenerating its cache several times, and assumed it's *always* regenerating, but it's not. At least it didn't in the session your log was referred to.
If you just installed a new scenery, it's normal that GSX would regenerate its cache. And, if you have both FSX and P3D installed on the same system, it's normal that you will see a cache regeneration each time you switch from a sim to another, because the GSX cache location is shared too. We plan to fix this in a future GSX release, but there are no issues if it's happening, just a minor annoyance.
Instead, your log shows this:
Loading addon KIAH
Addon KIAH not installed or missing one or more files, skipping
No wonder KIAH doesn't work, and CYVR and JFK2 do. It seems you haven't installed KIAH. The scenery itself HAS an entry on the Scenery Library, but its Couatl code is just not there. Which shouldn't normally happen because, of course, the KIAH installer installs everything that is needed by the scenery to work.
You should have a file named __INIT__.PYE in the FSX\fsdreamteam\Couatl\KIAH folder. This is supposed to be put there by the KIAH installer.
Of course, if you Uninstalled something while testing, and replied YES to the question "Do you want to remove the Couatl scripting engine", everything related to Couatl would be removed and, as the message also warns, every other product requiring it would stop to work, and this includes KIAH. You probably did this when uninstalling something else, like GSX for example, because it would LEAVE your KIAH area (obviously, GSX doesn't remove the KIAH scenery area) but if you told it to remove everything related to Couatl, it would remove all the KIAH Couatl files.
So, to fix your problem, you will simply have to install KIAH.
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Thanks, that did the trick !!!. Probably during testing I forgot to reinstall KIAH after unistalling and installing GSX several times. A very high quality scenery as always when we deal with FSDT.
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Hello Gang!
For some reason some FSDT installers are more "finicky" than others when it comes to the GSX installation, which for some reason it seems to drive how the Addon Manager and Virtuali behave. I also experienced this same situation with KIAH and the same phenomena spread to KJFKV2 and PHNL. My cure was to re-install these sceneries using the latest installers and at the end re-install GSX. This procedure cured the illness for me.
Hope this helps!
Dennis