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Products Support => GSX Support MSFS => Topic started by: GEK_the_Reaper on March 24, 2024, 08:16:08 am

Title: CTD - Couatl64_MSFS.exe, Version: 4.8.0.5421
Post by: GEK_the_Reaper on March 24, 2024, 08:16:08 am
Just experienced my first crash with GSX ( Couatl64_MSFS.exe, Version: 4.8.0.5421).

ACFT: Fenix
Time point: PAX were boarding (mid in the boarding)

Name der fehlerhaften Anwendung: Couatl64_MSFS.exe, Version: 4.8.0.5421, Zeitstempel: 0x65fb2c6c
Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.22621.3235, Zeitstempel: 0xa2c4352c
Ausnahmecode: 0xc0000374
Fehleroffset: 0x000000000010c1a9
ID des fehlerhaften Prozesses: 0x0x790
Startzeit der fehlerhaften Anwendung: 0x0x1DA7DB7014BD59C
Pfad der fehlerhaften Anwendung: E:\FSDT\Addon Manager\couatl64\Couatl64_MSFS.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Title: Re: CTD - Couatl64_MSFS.exe, Version: 4.8.0.5421
Post by: virtuali on March 24, 2024, 03:13:31 pm
We are still trying to understand if it's best to set Windows 8 Compatibility On or Off for the Couatl64_MSFS.EXE file. With all my tests, it's best to disable it, but in the previous update (when we set it as Disabled by default), many users said with Windows 8 Compatibility enabled, it was crashing in mid-flight, so we set it back on.

Try setting it back to disabled, which we'll probably do automatically on the next update anyway, since now we have the auto-restarter app, it shouldn't matter if it crashes during flight.
Title: Re: CTD - Couatl64_MSFS.exe, Version: 4.8.0.5421
Post by: moxiejeff on March 24, 2024, 04:51:57 pm
I just landed at KDFW and taxi'd to gate (in Fenix A320)... but couatl keeps crashing and restarting over and over. Just FYI
Title: Re: CTD - Couatl64_MSFS.exe, Version: 4.8.0.5421
Post by: virtuali on March 28, 2024, 01:39:42 pm
Have you tried what I suggested? BTW, running the Live Update now will remove the Windows 8 Compatibility flag. Please read this post, and see if you can confirm this:

https://www.fsdreamteam.com/forum/index.php/topic,31392.msg200193.html#msg200193