FSDreamTeam forum

FS9 support => Los Angeles support FS9 => Topic started by: lecaptain on April 16, 2012, 07:03:50 am

Title: KLAX V2 activated error
Post by: lecaptain on April 16, 2012, 07:03:50 am

I purchased buy on the web fs9 KLAS and KLAX together as same time today , Apr 15,2012. I installed KLAS and activated ok.
 And then I installed and activate KLAX V2 -fs9 ( with Serial received via email ) but it gave me a error message :

eSellerate ERROR -25001 Serial Number not found, you probably just placed the order please wait at least 15 minutes to update servers.

Until now ( over 6 hrs) , I still cannot activate KLAX on my PC .

What can i do now? Help me...

Title: Re: KLAX V2 activated error
Post by: virtuali on April 16, 2012, 12:52:31 pm

First, there's no need to post the same message both on the forum and via email, since it needlessly force us to reply twice.

As you have already been replied via email, that error simply means you entered your serial wrong.

- Be sure you entered it right. Enter it exactly as it is listed on your purchase receipt, including hyphens. Don't change anything, respect upper/lower case (it's usually all upper case) and don't confuse the letter "O" with the number "0" and vice-versa.

- Be sure you are selecting the correct product BEFORE choosing the "Register Serial" menu.

- Don't confuse FSDT KLAX with Cloud9 KLAX.

Title: Re: KLAX V2 activated error
Post by: lecaptain on April 17, 2012, 02:25:53 am

I successfully activated KLAX V2 now !
I probably made a little mistake : Instead of type the serial number manually by keyboard, I used copy and paste function .

Thanks for reply me.