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Products Support => GSX Support FSX/P3D => Topic started by: mr_loly_pop on December 09, 2018, 05:43:55 am

Title: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: mr_loly_pop on December 09, 2018, 05:43:55 am
First i hope i am writing this at the right place and if not the pls do move this topic to appropriate location.

Second my native language is not English and if i make mistake then forgive me and try to understand.


Its years i have been using GSX its always one addon which have always given me a real hard time to run it and i have also tried these forums to share the problems and try to understand but finally i end up thinking and think that my money got total wasted so far as its really not possible for me to install this.

I wont talk about past but i just wanted to share where i am coming from so today i took a chance to install it again coz i did a new installation of my windows so i had to redo everything so i download the installer from the website and start installing the addon and here it happens (Refer to Attachment GSX Error)

I knew it as like always GSX will tell me to check my system on this and disable my Antivirus so here are the details

1.) I have my windows Defender disable already that was the very first think i did when i installed my windows.
2.) i use AVG Antivirus and i know its not the best but it still keep my windows working and keep it STABLE (very important)
3.) Added the extensions for the installers which are installing to AVG extension area (Refer to Attachment GSX Error 4)
4.) Disable all Components in the Antivirus and try to download again (Refer to Attachment GSX Error 3)

After all this i Still have the same ERROR.

By Default the installer is saved in the Documents folder and i tried to install it again but still no luck with it same error

Now after all this i seriously dont know whats wrong with all this coz i had a very old installer was saved in my drives so i start that installing that one and without any problems that installed with it also installed when my AVG Antivirus was ENABLE i never had to disable it.

Its defiantly NOT MY System Problem its your installer which is giving issues and i cant do more about this coz if i disable more things on my system this will totally disturb my system security systems and windows will not be stable for it, I am not a pro like you all but i do understand how things works.

Any solution is welcome and i think i have explained it everything what i could and i would like to know how to solve this issue and if someone else have this problem pls do share.

Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: mr_loly_pop on December 09, 2018, 07:27:10 am
Guess what i just try to  install on my laptop which has windows 7 no defender and no Antivirus install and only Active sky installed as i mention i am making a new installation and this laptop is in network and i download it it download around 1 GB installer in the documents file and same error in windows 7 also

Now i am 100% sure its not my problem the files on the server of yours itself have issues


Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: pete_auau on December 09, 2018, 12:24:42 pm
 could  be  its  your  download  manger is  at  fault  depending on  what  your  using  to  down load the  file, unlikely  its  fdst  server  at  fault  since  everyone   would have the  same issue  as  you  have

Try  a  different browser  to  download  it again   since  you  might  be  unlucky  to have  a bad  download,   run  it  as  admin as well  to install
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: mr_loly_pop on December 10, 2018, 01:12:27 pm
could  be  its  your  download  manger is  at  fault  depending on  what  your  using  to  down load the  file, unlikely  its  fdst  server  at  fault  since  everyone   would have the  same issue  as  you  have

Try  a  different browser  to  download  it again   since  you  might  be  unlucky  to have  a bad  download,   run  it  as  admin as well  to install

Thankx for the reply

I think i already mention that i have changed the systems also and the other one is with the windows 7 so there is no point left of what you are saying both are new installations and i cant blame anyone tho windows 7 laptop have nothing in it i just gave a try coz i wanted to make it sure its not my side

anyways seems like there is no response from any admins also
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on December 10, 2018, 01:24:23 pm
anyways seems like there is no response from any admins also

I'm not sure what you are trying to say here but, of course, you cannot expect or demand we would *always* reply outside normal business hours, and you posted on Sunday.

No, of course the problem is not the GSX installer, because if it was a sever problem on our side, it should happen to everybody so, clearly, it IS something in your system that caused the corrupted download.

This is clear from your screenshot, all 3  .BIN files have the wrong sizes, they are supposed to be as follows:

gsx_fsx_setup2-1 = 389,314 KB
gsx_fsx_setup2-2 = 390,625 KB
gsx_fsx_setup2-3 = 345,146 KB

And as you can see in your screenshot, none of the file you downloaded matches this size, the first two surely had their downloaded interrupted before it was finished, since they are a lot smaller.

Try all of these:

- Disable all security products (antivirus, firewall, etc) that might interfere with the download, and also any download managers.

- Remove the GSX_Installer folder from the Documents folder and try again

- Remove ALL cookies from fsdreamteam.com from the browser, restart the browser and try again

- Try with a different browser.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: mr_loly_pop on December 11, 2018, 03:59:29 am
anyways seems like there is no response from any admins also

I'm not sure what you are trying to say here but, of course, you cannot expect or demand we would *always* reply outside normal business hours, and you posted on Sunday.

No, of course the problem is not the GSX installer, because if it was a sever problem on our side, it should happen to everybody so, clearly, it IS something in your system that caused the corrupted download.

This is clear from your screenshot, all 3  .BIN files have the wrong sizes, they are supposed to be as follows:

gsx_fsx_setup2-1 = 389,314 KB
gsx_fsx_setup2-2 = 390,625 KB
gsx_fsx_setup2-3 = 345,146 KB

And as you can see in your screenshot, none of the file you downloaded matches this size, the first two surely had their downloaded interrupted before it was finished, since they are a lot smaller.

Try all of these:

- Disable all security products (antivirus, firewall, etc) that might interfere with the download, and also any download managers.

- Remove the GSX_Installer folder from the Documents folder and try again

- Remove ALL cookies from fsdreamteam.com from the browser, restart the browser and try again

- Try with a different browser.

Of-course i understand if you guys dont work on Sundays and have to wait for the reply

I think i did mention on my first reply to this post is that i format my laptop which has windows 7 SP1 NO ANTIVIRUS no walls nothing installed i just wanted to make it 100% sure if this is my Antivirus even if its 1% effecting anywhere (No other program installed)

1) Loged to the website download the latest installer from the website
2) Installer start downloading files from the server.
3) Installer STOP with the Error in the refer picture shown

The Error still remains in windows 7 SP1 also

Now i have no idea how the file size is on the new installer coz i never cheeked before and never bother But now how to get this full installer working and how to change your installer to download the full installer so i can get the full files coz the way your installer is downloading i cant download those files coz i dont know from which URL the installer is downloading the files. So its the installer who is downloading those files in My Documents Folder not my Chrome or any other browser.

I ruled out all the problems of blocking for the installer to download those files in my newly formatted Laptop which dose not have anything in it and i just want to make it sure if it is right and i also understand that if there will be a problem then its on the sever end problem and there are more people who should have reported this issue thats what i also want to know WHY ME thats the question in my mind too
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on December 11, 2018, 08:27:35 am
Now i have no idea how the file size is on the new installer coz i never cheeked before and never bother

That's simply because some other software is interfering, preventing the download from completing.

Quote
But now how to get this full installer working and how to change your installer to download the full installer so i can get the full files coz the way your installer is downloading i cant download those files coz i dont know from which URL the installer is downloading the files. So its the installer who is downloading those files in My Documents Folder not my Chrome or any other browser.

There's nothing to change in the installer, which will always download the correct files. If it doesn't, as I've said, it can only because something else installed in your system is interfering.

Normally, this would be the antivirus or firewall but, since you said you haven't any, you cannot rule out the chance you have a REAL virus which is interfering instead.

And yes, it's entirely normal the installer would download the files under the Documents folder.

In any case, if you want to try  downloading manually, here's the direct links:

http://update.fsdreamteam.com/gsx_fsx_setup2.exe
http://update.fsdreamteam.com/gsx_fsx_setup2-1.bin
http://update.fsdreamteam.com/gsx_fsx_setup2-2.bin
http://update.fsdreamteam.com/gsx_fsx_setup2-3.bin

If you manage to download them all of them correctly, just start the gsx_fsx_setup2.exe to install.

If the direct download works, it clearly confirms the problem was caused by another software you don't know you have installed, which is blocking the download because it's not *you* doing it, but the GSX installer, since the URLs on the servers clearly work.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: mr_loly_pop on December 11, 2018, 12:56:15 pm
Okay here is the report

First Thanks for the Direct links to download the full installer and all those links like charm without any issues
Second i am not sure what makes these files to stop downloading it as i still downloaded on the same system with Antivirus ON and i did not made any changes. I really dont understand why this happens and why on my side and with 2 different systems. I hate when i dont understand but there are lot of things in the world i dont understand so i will let it go for now

The GSX installer installed without any errors now and i hope it will work that i will check later on but for i can only say thankx for the effort to understand and make it work this time :)

Regards
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on December 11, 2018, 01:00:08 pm
First Thanks for the Direct links to download the full installer and all those links like charm without any issues

Which confirms the files were always correct on the server.

Quote
Second i am not sure what makes these files to stop downloading it as i still downloaded on the same system with Antivirus ON and i did not made any changes

You said you had no antivirus, now you say you turned it ON ?

As I've said in my last reply, the antivirus could be the cause, because it's might not trusting the *installer* downloading the file, but it's trusting *you* downloading the SAME files from the same URL (that's the only URL we have).

There's just no limit to the creativity antivirus developers place to hamper the correct working of your system. Yesterday I've downloaded the latest Leonardo Maddog X update, and Chrome tried to remove the download because it said it wasn't safe, and Windows Smartscreen complained as well...
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: pete_auau on December 12, 2018, 08:13:47 am
tp the op  you havnt  by any  chance  got  any  malware  program  installed  as   well   since  it  might  cause  some  issue,  since  this  has  been  posted on the  fsl   forum  that the  malwarebyte    causes  the  fsl  labs   some  issues  on downloading  and  installing  their  advice  was  to remove  it  from your  pc   and  re  install it  after  the install of   fsl
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Mhbt Ba on April 24, 2021, 03:23:31 pm
Good afternoon,

After having looked a few topics regarding the issue I am facing, I still cannot find any solution.
I'm still having the "source file corrupted" error message after :
-completely removed GSX and Addon Manager
- having disabled my antivirus (which is simply Windows Defender)
- cleared my browser cache
- tried to download the install from a different browser

Any other solutions please ?
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Pluskafon59 on April 24, 2021, 04:53:12 pm
Hello,

for me !
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Mhbt Ba on April 24, 2021, 07:53:59 pm
I'm not sure if it's something related to the installer, maybe ?
There's nothing to do right now
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Jasona1972 on April 25, 2021, 04:00:24 am
Hi

I am having the same problem and getting the same message at the same point in my installation. I have done everything that I see talked about in the forums here about "file source corrupted and it isn't working. After about 6 hours now and about 30 different tries at installing it I have tried everything. My last try I did all of this and it still didn't work.

1. I turned off AV and firewall
2. I cleared all history on both Internet browsers
3. I made sure that anything that the GSX install in the Control Panel was removed
4. I uninstalled from C drive AddOn Manager
5. I made sure that the Documents / GSX Installer folder was deleted
6. I emptied recycle bin
7. I did disk cleanup on all drives
8. I restarted the computer
9. I downloaded the file from FSDreamTeam
10. I installed it only to get the error

I did the above again and installed from the installer in the download folder instead of installing from the link on the browser and got the error message. I did it again but tried installing but downloaded it to a different location and got an error message when I installed it. I did the above again and download it onto a flash drive from a different computer and still got the error message when I installed it.

Please give me a real solution and not some work around that just happens to work.

Thanks
Jason
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on April 25, 2021, 08:14:17 pm
I just downloaded both the FSX version and the P3D version of the GSX installer, and I cannot reproduce the "source file corrupted" error. I also verified all the MD5 checksums for all files, and they are as they are supposed to be.

- Clear your browser cache.

- Remove this folder:

Documents\GSX_Installer

- Download again, be sure you use the latest installer ( the small setup.exe ) from our site, and be sure you are launching THAT copy, it's possible your browser could create a duplicate  ( gsx_fsx_setup(1).exe, for example ), if you have an older copy of it in the same Download folder. If you have, best remove the old copy first.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Jasona1972 on April 25, 2021, 08:42:56 pm
As I said in my first message, I already did all of those things and it still didn't work. Why would you guys have an installer that doesn't work unless a person clears browser history and deletes folders from certain locations. The fact that you have made such an installer blows my mind. Anyway, what you suggested doesn't work. Please give me a real solution.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on April 25, 2021, 09:23:53 pm
As I said in my first message, I already did all of those things and it still didn't work.

But since AFTER you posted, I tested the download and it's perfectly fine, there must be a problem on your side, so I added some suggestions, for example to check you are really starting the installer you downloaded.

Quote
Why would you guys have an installer that doesn't work unless a person clears browser history and deletes folders from certain locations. The fact that you have made such an installer blows my mind.

Do you REALLY thing we "made" an installer that "requires" that ? OF COURSE it doesn't "require" that, the installer works without having to do anything like that and we obviously haven't programmed anything like that in the installer.

However, the way the network and the browser works, might occasionally require that, because:

- You are NOT downloading from "our server". We host thousands each day, there's no way anybody could download anything if they all connected to "our server", it would either be impossibly slow, or most likely crash for the load.

- Because of the above, we MUST use Cloudflare (like millions of other sites out there ), which is a CDN of 250+ servers spread around the world, so you are hopefully downloading from Cloudflare node that is closer to you.

- Normally, when we update a file, we flag it to erase it from the Cloudflare cache, so they'll try to get the latest version anew, and this is usually very fast ( less than 30 seconds ), but sometimes for some nodes might take more than normal, hours or even days.

- If you happen to be on a "slow" node that hasn't got the update WHILE you were downloading, your browser cached the request, maybe not for all files, but only one of them.

THAT'S WHY I told to clear the browser cache! Not because "our installer requires is", but because you might be out of luck and got a slow node AND your browser cached it too.

And of course, since you are not the only one that posted in this thread, I replied with all the suggestions you said you already tried, because my answer could be useful to others, even if it doesn't apply to you.

So, you want a "real solution" ? First, we must understand which file is still outdated. Check this free utility:

http://getmd5checker.com/

And run it against the files downloaded in the Documents\GSX_Installer folder. Check the main setup too ( gsx_fsx_setup.exe or gsx_p3d4_setup.exe ). These are the correct MD5 checksums that I get when I download the GSX installer here, which works:



d0b6ae0452e076d80b4582f6b8af5886 gsx_fsx_setup.exe
af4c84e1abef76769522193de4ee9eca gsx_fsx_setup2.exe
ff6c8864236d612fd663cfc2ede521fd gsx_fsx_setup2-1.bin
f9fdec2b5357d0f5f82e7b89d34bb40e gsx_fsx_setup2-2.bin
ae226c5ccc2da446dbb96fd5a3951d22 gsx_fsx_setup2-3.bin

2226cb9b73d6d5ece8229abef611e6f8 gsx_p3d4_setup.exe
dd47256167058609981e51e9b8330488 gsx_p3d4_setup2.exe
b7be499f5a2682fd05b7cae46b6946a1 gsx_p3d4_setup2-1.bin
37027b7f335cba1cd5abb9a4e510cde8 gsx_p3d4_setup2-2.bin
0cc6457da1fbe2079638fa6e32f72061 gsx_p3d4_setup2-3.bin
bedabef11d01427b3aeb6017d1555312 gsx_p3d4_setup2-4.bin
896296ec2bfb512908ec14c62eafc142 gsx_p3d4_setup2-5.bin



Compare with the files you have, so I might try forcing refresh for that file again, so it might hopefully "wake up" your local Cloudflare node to get it.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Mhbt Ba on April 25, 2021, 10:09:28 pm
Good evening,

Thank you for your reply. I tried all the things you advised, but I still have the same issue, no matter what.
Is there really nothing else we can do ?

Best regards
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on April 25, 2021, 10:11:38 pm
Thank you for your reply. I tried all the things you advised, but I still have the same issue, no matter what.

It doesn't seem you tried what I suggested in my last post. Checking the downloaded files to see which one you got wrong.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Mhbt Ba on April 25, 2021, 10:57:58 pm
This is what I currently have, I don't really know if I did right
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Captain Kevin on April 25, 2021, 11:14:44 pm
Looking real fast, it looks like files 2-2 and 2-4 don't match.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on April 25, 2021, 11:14:53 pm
This is what I currently have, I don't really know if I did right

Yes, you did it right and, it seems that for some reason your local Cloudflare node has the gsx_p3d4_setup2-2.bin, and gsx_p3d4_setup2-4.bin files wrong, while gsx_p3d4_setup2-1.bin, gsx_p3d4_setup2-3.bin and gsx_p3d4_setup2.exe are correct.

I triggered another refresh for these now, so they should hopefully work if you remove the Documents\GSX_Installer and run the installer again.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Mhbt Ba on April 25, 2021, 11:36:50 pm
Perfect, it did fix the issue, thank you very much !
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: girlano on April 26, 2021, 02:06:51 pm
Hello


I had the same problem installing my GSX / GSX V2 into my P3D 4.5 , after download the installations files I received a message “ Source Files Corrupted” and the installation was aborted. Looking at the forum ( this post ), I proceed with the check resume test and I saw that my setup2.exe file mismatch de the correct check resume number. I disable my firewall, my anti-virus . How can I resolve this problem ?
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on April 26, 2021, 05:01:39 pm
Just try again, we refreshed those two files that on *your* local Cloudflare node were probably still outdated ( they weren't on the other users nodes ).
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Jasona1972 on April 28, 2021, 08:40:36 pm
None, zip, zero of the above is working for me. I have tried everything. I have no idea how to do some of the things that were suggested whether in this post or some similar posts. I have probably tried over a hundred times by now doing everything I know how to do now or things I can think to do. I need an installer that can just install correctly. I either need explicit directions to make sure I do it correctly or I need someone to login remotely to show me. I have tried over a hundred times by now over the. Of about 4 1/2 days. I do not know how to control what server my download comes from to make sure it comes uncorrupted from a cloudfair server. I do know that this is getting really, really, really old to have to jump thru so many hoops to do download and install something when it wasn't like this in the past. In the past I could just download and install it and it was no big deal. Now my computer it's so wide open when it comes to antivirus and firewall protection that I think a 747 can fly through it.

What am I supposed to do? Why was my earlier post removed when I wanted a solution?

Jason
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: virtuali on April 28, 2021, 09:27:47 pm
I have tried everything

You haven't tried the last thing I told you to try

Quote
I have no idea how to do some of the things that were suggested

Then please explain what is you don't understand of my previous explanation about how to check which files were bad.

Quote
I need an installer that can just install correctly

The installer obviously works for everybody. But as I'm sure you probably noticed, it needs to download files and, as I already explained, the files are downloaded from the Cloudflare node closest to you and THAT particular node might still be outdated.

WHICH IS WHY, I posted precise instructions how to check which files they are, so we can do something to fix them at YOUR specific node.

Quote
. I either need explicit directions to make sure I do it correctly

Which is precisely what you have been given in my last post to you. If you don't understand some parts, then please explain again which they are, so I can try explain them better.

Quote
I do not know how to control what server my download comes from to make sure it comes uncorrupted from a cloudfair server.

That's not your job to know how to do that, yours is only tell me which file you got bad. Read my previous reply to you, which explains how to use a free utility to check the checksums of the files you downloaded. Just post the results, as user Mhbt Ba did.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Jasona1972 on April 29, 2021, 01:27:52 am
Turns out that the link you sent (http://getmd5checker.com/)  is for all versions of "Windows" except "Windows 10". How does this help in a process that really should not have to be done by your customers?
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on April 29, 2021, 10:04:45 am
Turns out that the link you sent (http://getmd5checker.com/)  is for all versions of "Windows" except "Windows 10".

Turns out you are wrong, and you haven't even bothered to TRY if it works because, if you did, you would realize it obviously does, it's just the website might have not being updated in a while, so it doesn't explicitly lists Windows 10, but it DOES work ( I tried it, of course, you haven't... ) so why, instead of keep continuing this useless polemic, you don't just do what other users did, which ( guess what ) fixed their problem immediately ?

Quote
How does this help in a process that really should not have to be done by your customers?

Wrong. Again.

The whole point of this procedure is to figure it out which files YOU got a bad download from, because this is a conditions that affect YOUR local Cloudflare servers so, obviously, the only way to know this, is to be sure which files were wrong in YOUR download, and checking the MD5 checksum is the standard way to do that and it must be done on YOUR files on YOUR system.

Checking for checksums for downloaded files has always been considered a good practice, especially when files are fairly large, because the chance of transmission errors is higher.

Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: Jasona1972 on April 29, 2021, 03:01:08 pm
Turns out that the link you sent (http://getmd5checker.com/)  is for all versions of "Windows" except "Windows 10". How does this help in a process that really should not have to be done by your customers?

What am I supposed to download if none of the links are for W10? Is it correct to think I am supposed to download the GSX base package file for FSX and P3Dv4 and install them and then scan the files in Docs / GSX Installer to see what the string of letters and numbers is that come up?
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Captain Kevin on April 29, 2021, 03:06:46 pm
What am I supposed to download if none of the links are for W10? Is it correct to think I am supposed to download the GSX base package file for FSX and P3Dv4 and install them and then scan the files in Docs / GSX Installer to see what the string of letters and numbers is that come up?
I would say go with the first link since the latest one listed is Windows 7. Then run it, check the files, and compare those string of letters and numbers to the ones on this list:

http://www.fsdreamteam.com/forum/index.php/topic,19926.msg165843.html#msg165843

You can do either one of two things. You can either post the names of the files that don't match, or if this is too complex, just screenshot what it came up with like what Mhbt Ba did in an earlier post, and then he can check.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED"
Post by: virtuali on April 29, 2021, 03:31:33 pm
What am I supposed to download if none of the links are for W10?

As I've said, the program WORKS in Windows 10. Now, there are 4 links in total, 2 of them are in Chinese. Assuming you don't want the Chinese version, this leaves us with:

- Windows NT/2000/XP/2003/Vista/2008/7, those are all 32 bit OS which Windows 10 is compatible with ( otherwise it couldn't run FSX, for example, a 32 bit app )

- Windows 95/98, those are the older 16/32 bit Dos-based OS, which Windows 10 is not compatible with.

Considering I already told you the program WORKS in Windows 10, this doesn't leave you much choices other than the obvious 1st link, that is the NT/2000/XP/2003/Vista/2008/7 version in English.


Quote
Is it correct to think I am supposed to download the GSX base package file for FSX and P3Dv4 and install them and then scan the files in Docs / GSX Installer to see what the string of letters and numbers is that come up?

Exactly.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Jasona1972 on April 29, 2021, 05:54:19 pm
I am at work now but when I get home I will try to do what you suggested. I would like to verify that what you want me to do is download and install the GSX base pack for FSX and P3D4 and then use the newer version of the tool to scan the files in the Docs / GSX Installer folder.  Then it sounds like there will be a string of numbers letters that I am supposed to copy and send to you. Is this correct?correct?
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Captain Kevin on April 29, 2021, 05:59:39 pm
I would like to verify that what you want me to do is download and install the GSX base pack for FSX and P3D4 and then use the newer version of the tool to scan the files in the Docs / GSX Installer folder.  Then it sounds like there will be a string of numbers letters that I am supposed to copy and send to you. Is this correct?correct?
We've both confirmed in our previous posts that this is correct.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Jasona1972 on April 29, 2021, 09:36:53 pm
What am I supposed to download if none of the links are for W10? Is it correct to think I am supposed to download the GSX base package file for FSX and P3Dv4 and install them and then scan the files in Docs / GSX Installer to see what the string of letters and numbers is that come up?
I would say go with the first link since the latest one listed is Windows 7. Then run it, check the files, and compare those string of letters and numbers to the ones on this list:

http://www.fsdreamteam.com/forum/index.php/topic,19926.msg165843.html#msg165843

You can do either one of two things. You can either post the names of the files that don't match, or if this is too complex, just screenshot what it came up with like what Mhbt Ba did in an earlier post, and then he can check.

I am wondering if you think the problem is in the download of the installer or the files downloaded by the installer during installation.

Also, if I am to download the installers for both FSX and P3Dv4 and install them how am I to install the FSX installer if I do not have FSX?

Is it not going to tell me it can't find the FSX path or .exe?

I am trying to get this all figured out before I get home from work to try it.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: virtuali on April 29, 2021, 11:55:58 pm
I am wondering if you think the problem is in the download of the installer or the files downloaded by the installer during installation.

Surely the files downloaded by the installer, which were the ones I asked to check to the other user too, in Documents\GSX_Installer.

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Also, if I am to download the installers for both FSX and P3Dv4 and install them how am I to install the FSX installer if I do not have FSX?

Well, of course, if you don't need to install in FSX, then don't install in FSX and don't bother checking the FSX installer files.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Jasona1972 on April 30, 2021, 03:31:20 am
So I made sure that all FSDreamteam products were uninstalled from the control Panel / programs. I made sure sure there was no add on manager in Program File x86. I made sure there was no Docs / GSX Installer folder. I went to my Google chrome browser and went to the FSDreamteam website and then to the GSX page with the FSX and P3D$ links on the left side. I deleted all of the browser history and closed the 2 pages that come up to delete that history and proceeded to download the P3D4 64 bit installer. I cleared browser history again. Then did Run As Administrator on that P3D4 installer. When it got to the end of the first stage I got the error message "FILE SOURCE IS CORRUPTED". When I hit OK to acknowledge the error it went to the option of choosing Finished at the bottom of the installer and I clicked on it and then there was another window that was open which also gave me the option to choose Finished and I click on it. Then a small window opened asking if I wanted to install the GSX Setup 2.exe and I chose "no". I then went to the Docs folder and there was no GSX Installer older to scan with the tool.

Now what? I am sure I am WRONG AGAIN as you want to make clear even though I have bought a couple hundred dollars of your products.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: virtuali on April 30, 2021, 02:25:43 pm
Then a small window opened asking if I wanted to install the GSX Setup 2.exe and I chose "no". I then went to the Docs folder and there was no GSX Installer older to scan with the tool.

Now what? I am sure I am WRONG AGAIN as you want to make clear even though I have bought a couple hundred dollars of your products.

Yes, of course you are wrong again, your mistake here was that you replied "No" to the question about keeping the installer for future installation (that's what that question really was about), which means the files which were downloaded in the Documents folder has been removed because you said "no".

If you said "Yes", this would have opened the Documents\GSX_Installer folder for you, ready to be checked.

In fact, it's not even REQUIRED to wait until you see the "source file corrupted" message, that's only a waste of time. Just start the first installer and wait until all files are downloaded, then exit from it and OF COURSE, reply to KEEP the files if asked.

The files in the Documents\GSX_Installer folder will be there, ready to be checked.

They are only removed at the *end* of the installation and only if you reply "No" to the question if you want to keep them, which is done at the end.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Jasona1972 on April 30, 2021, 03:50:26 pm
The error message comes up before I am asked to continue. After it seems that it has downloaded the GSX base pack the error message comes up and I choose ok to acknowledge the error. After hitting two different buttons that say finished it gives me the option to choose to the GSX setup2.exe and if I click yes and click on the installer when it comes up I get the error message again. When I acknowledge by clicking ok it asks me if I really want to quit. I chose yes because something is obviously not right and all installation windows close. Now what?
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: virtuali on April 30, 2021, 06:06:54 pm
The error message comes up before I am asked to continue

No, the error message comes *AFTER* the 2nd stage of the installer has already started, and when it does, you'll see another "Welcome to the fsdreamteam GSX setup wizard" dialog, which has the option to click "Next" or "Cancel".

Your mistake here was that you clicked "Next", which would continue the installer and eventually got the error.

Instead, you should click "Cancel", and confirm exit the setup. And THEN you'll see another window asking if you want to keep the setup files for future installs. Reply YES, and it will open the Documents\GSX_Installer for you, with all files you need to check right there.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Jasona1972 on May 01, 2021, 09:20:55 am
The error message comes up twice for me. It comes up when it gets to what I think would be the first stage of installing the GSX installer. Then the error message comes up again when I try to click on the GSX setup2.exe installer which is what I am guessing you are talking about by the second stage of the installation. If that is what you are talking about then I was getting it at the end of the 1st stage and not after the second stage starts.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Captain Kevin on May 01, 2021, 09:35:57 am
That second screenshot has the files you need to check, so run that program, get them string of numbers, and cross-check with the numbers in this post:

http://www.fsdreamteam.com/forum/index.php/topic,19926.msg165843.html#msg165843

If any of them do NOT match, need to know which files those are, so he can sort it out for you. I can already see gsx_p3d4_setup.exe appears to be missing.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Jasona1972 on May 01, 2021, 02:28:07 pm
I did actually do what I was told and got the screenshot of the MD5 tool showing the results of running the files in the 2nd screenshot. Unfortunately the way things have gone in communicating with this "Virtuali" has blown my mind and I think that message got in a wrong group of messages. I can tell you that not one of the number / letter strings matched. Thanks for your help. It is nice to see somebody help and be nice about it. Anyway, here it is again. I hope it doesn't get deleted because it was posted somewhere else but I have no idea where. Maybe I accidentally deleted it.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: virtuali on May 01, 2021, 06:19:25 pm
I did actually do what I was told and got the screenshot of the MD5 tool showing the results of running the files in the 2nd screenshot.

So, in the, the MD5 worked ( as I said it would ) and when you *finally* followed my instructions, you manager to do that.

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I can tell you that not one of the number / letter strings matched.

Which is not the case:

gsx_p3d4_setup2-5.bin DOESN'T match the correct MD5 in my previous post
gsx_p3d4_setup2-4.bin matches the correct MD5 ( BEDABEF11D01427B3AEB6017D1555312 both in your screenshot and my post )
gsx_p3d4_setup2-3.bin matches the correct MD5 ( 0CC6457DA1FBE2079638FA6E32F72061 both in your screenshot and my post )
gsx_p3d4_setup2-2.bin matches the correct MD5 ( 37027B7F335CBA1CD5ABB9A4E510CDE8 both in your screenshot and my post )
gsx_p3d4_setup2-1.bin DOESN'T match the correct MD5 in my previous post
gsx_p3d4_setup2.exe matches the correct MD5 ( DD47256167058609981E51E9B8330488 both in your screenshot and my post )

So, now that you FINALLY were able to check which files you got a bad download on your local Cloudflare server, we can finally fix them. Try again now, and see if you get the correct file.
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: Jasona1972 on May 01, 2021, 07:11:08 pm
It finally worked. I think my mind is blown by the fact that you could talk to any customer the way you talked to me because I got a little frustrated. Unbelievable no matter the circumstance especially when it is a customer that has done at least a couple hundred dollars business with you. I have never been talked to that way not even by people who didn't have my business yet and I doubt I ever will be again. It is too bad u think it is ok. Thanks for the help.

Jason
Title: Re: ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
Post by: virtuali on May 02, 2021, 11:59:43 am
It finally worked

Of course it did, after you finally followed all my instructions correctly.


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I think my mind is blown by the fact that you could talk to any customer the way you talked to me because I got a little frustrated. Unbelievable no matter the circumstance especially when it is a customer that has done at least a couple hundred dollars business with you. I have never been talked to that way not even by people who didn't have my business yet and I doubt I ever will be again. It is too bad u think it is ok. Thanks for the help.

Wrong, again. I always gave you precise, clear and accurate instructions ( which were always been correct right from the start ), which you kept ignoring and doing something else, which is the one and only reason why this took so long.

How else you explains the fact that, after I posted how to check the files MD5s, every other user managed to do that with zero issue and reported the data I needed, which solved the problem immediately ?

User Mhbt Ba, for example:

http://www.fsdreamteam.com/forum/index.php/topic,19926.msg165852.html#msg165852

He simply followed my initial instructions correctly ( meaning they were clear enough not to require any extra information ), so he got my reply 15 MINUTES LATER, suggesting to try again, because thanks to his report I could knew which files were wrong in this case:

Quote
Yes, you did it right and, it seems that for some reason your local Cloudflare node has the gsx_p3d4_setup2-2.bin, and gsx_p3d4_setup2-4.bin files wrong, while gsx_p3d4_setup2-1.bin, gsx_p3d4_setup2-3.bin and gsx_p3d4_setup2.exe are correct.

I triggered another refresh for these now, so they should hopefully work if you remove the Documents\GSX_Installer and run the installer again.

The he replied 20 MINUTES LATER the problem was fixed:

Quote
Perfect, it did fix the issue, thank you very much !

Very easy and quick, just following my post about checking the MD5 hashes. The topic is closed.