Log file

[sags]

Thanks - but again I only got as far as selecting the handler from the menu - and then nothing further from GSX

[virtuali]

Uninstall and Reinstall GSX again.

[sags]

Did that - still doesn't load. Gsx was working perfectly before. Problem started after update 3.7.2 - the addition of the cleaning crew.
So now what? It appears as if I have lost US$38 - paid the money BUT unable to use the product. Any further ideas?

[virtuali]

Did that - still doesn't load. Gsx was working perfectly before. Problem started after update 3.7.2 - the addition of the cleaning crew. So now what? It appears as if I have lost US$38 - paid the money BUT unable to use the product. Any further ideas?

And where, exactly, I said troubleshooting ended ? There are still LOTS of other things to try:

Try the OFFLINE installer, posted in the Sticky thread in this section of the forum.

[sags]

That unfortunately did not solve the problem. I was trying to read the messages on the screen as the files were being loaded. The very first message was something about being unable to rename a file because the program could not find it - I think it was something about jetways - was difficult read everything as the files loaded quickly. If this is the problem, it is not possible to send me the file(s) it cannot find?

[sags]

Looks like your trouble shooting ended??

[sags]

dO YOU ACTUALLY HAVE A SOLUTION FOR ME?

[virtuali]

Try updating using a VPN, I think the only explanation left is you are getting served outdated files.

[sags]

Tried a vpn - no success - still the same

[virtuali]

I posted in the other thread how to log the installation:

https://www.fsdreamteam.com/forum/index.php/topic,34258.msg213605.html#msg213605

[sags]

I've already sent you a number of logs - what use is another one? You keep telling me my download is lacking files!!!!! How am I supposed to correct that? - VPN doesn-t work!!!!!

[virtuali]

I've already sent you a number of logs - what use is another one? You keep telling me my download is lacking files!!!!! How am I supposed to correct that? - VPN doesn-t work!!!!!

You are now confusing the GSX startup log, with the INSTALLER log, that what is required to check if there are issues with the installation (missing files, etc).

[sags]

Here it is.

[virtuali]

The log shows you just started the installer. You had to perform either an update or a reinstall, to understand why it's missing files.

[sags]

And this one?