Author Topic: couatl64_MSFS2024.exe crashing randomly during boarding / deboarding  (Read 363 times)

PilotGW

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Recently (Since around the time of the 3.7.4 release), I've been having a problem where during boarding / deboarding, all GSX assets will just randomly disappear at various different stages in the process. Sometimes it works just fine.

If I look at my event viewer, couatl64_MSFS2024.exe will have crashed:

Code: [Select]
Faulting application name: couatl64_MSFS2024.exe, version: 5.0.0.6219, time stamp: 0x69497eb7
Faulting module name: couatl64_MSFS2024.exe, version: 5.0.0.6219, time stamp: 0x69497eb7
Exception code: 0xc0000005
Fault offset: 0x000000000005f66e
Faulting process id: 0x3A2C
Faulting application start time: 0x1DC80AD1F3BE14A
Faulting application path: E:\Microsoft Flight Simulator Common\Addons\Utilities\Addon Manager\couatl64\couatl64_MSFS2024.exe
Faulting module path: E:\Microsoft Flight Simulator Common\Addons\Utilities\Addon Manager\couatl64\couatl64_MSFS2024.exe
Report Id: 0013af46-0376-475d-bfa8-6bf001f9c220
Faulting package full name:
Faulting package-relative application ID:

I would attach a couatl.log, but by the time I've noticed the crash and got to the correct folder, couatl has already restarted itself and overwritten the log file, so anything I attach would be useless.

It has affected multiple aircraft and airports.

I've tried a complete GSX uninstall, FSDT Universal Installer uninstall, folder cleanup and then a full reinstall, but the problem persists.

Any help would be much appreciated.
« Last Edit: January 08, 2026, 05:45:17 pm by PilotGW »

WernerAir

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Re: couatl64_MSFS2024.exe crashing randomly during boarding / deboarding
« Reply #1 on: January 08, 2026, 05:54:31 pm »
I am having this problem as well, sporadically.


PilotGW

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Re: couatl64_MSFS2024.exe crashing randomly during boarding / deboarding
« Reply #3 on: January 09, 2026, 03:03:57 am »
Ah, thanks. I'll give that a go when I get some spare time.

Although this is a slightly different issue to that other thread I originally posted (random clr.dll related crashes in flight).

Is that beta file likely that will fix this issue, too?