Failed to load GSX Menu Please wait, it might appear later...

[FerrevmVnion]

... this message is new, the error is still ne same .... GSX Crashed after departure and is unable to get alive again ... log stops at

Running in mode: Microsoft Flight Simulator 2024
SharedMemInterface connected
Python 2.7.16 Stackless 3.1b3 060516 (default, Mar  9 2019, 21:32:11) [MSC v.1500 64 bit (AMD64)] wxPython 3.0.2.0
Couatl v5.0 (build 5621)
log started on Thu Apr  3 17:40:05 2025

connecting to SimConnect...
connected to SimConnect
connected to bglmanx
RunningMode::pathToInstalledPackages H:\MSFS2024\
Loading addons
Loading addon common
Addon common loaded
Loading addon LiveUpdate
Addon LiveUpdate loaded
requesting AddOn list to bglmanx


the only way to get it back is.... ESC to the "Exit menu", close the dead-looping coutl64_msfs2024.exe in the taskmanager and restarting the exe while in the ESC-Leaving menu
What is the bglmanx and what might stop it to be read while within the flight and makes it able to read while in the "ESC-Menu" ?

[virtuali]

First, I cannot reproduce this problem.

Your log is misleading, if it stops there, it doesn't mean bglmanx is the cause, that's the only operation that completed before crashing, so a Windows event viewer with the crash might be more useful.

[FerrevmVnion]

Its a strange error .. today GSX didnt crashed after takeoff but refused to work on first free flight join .....nothing in the WER but it stuck on the "searching addon packages" screen with 100%, process coutl64_msfs2024 is still running ....



And then its the same struggle to get it back working as in my other thread
I dont know why it comes back but after couple of restarting the process its back again ... but what is needed is to "ESC-ing" the flight

[Pmunas]

Hi Umberto:

GSX menu does not load. It is a new error. Please see the attached screen print. Please help.
I tried several times restarting Couatl64_MSFS2024. Menu never appears. Hung forever. It is a serious issue. Need your attention Thanks.
I tried MSFS 2020 same issue. Error log is attached. Should I reinstall?

Best regards,
Palitha

04-28-2025
Reinstalled all. Menu still does not appear. Please advice.
04-29-2025
This issue is still There. I did whatever I can to fix it. No luck. Now I have to use Pushback helper . MSFS 2020 is fine.

[nppinto]

Same Issue

[romoni]

Go back to Main screen and push Fly Now button again. I found that this help if I get this problems.

[Emi]

Same issue here as well. It consists for about two weeks now.
Restarting couatl does not help, restarting the flight and even reinstalling GSX do not help either.
I tried switching between SU1 and the SU2 beta, but neither helped either.

Here's an observation: When using the Fenix Airbus GSX operates normally until I eventually need to open the menu for pushback instructions.
With any other addon that has GSX integration (A350 or MD80) there's no response in the GSX menus.
GSXs own menu does not open either, neither through the menubar nor the key combination.

[virtuali]

I can only repeat and confirm it doesn't happen here. Please follow all the suggestions in the manual on Page 97, and most importantly,wait before restarting again if it's the first time after an update, because on the first restart it's rebuilding the models cache, and if you restart it before it's done, it will start again, and again, so you do into a loop.

[Pmunas]

Something is  definitely not right. This error continues for MSFS 2024. Any solution other than what is posted greatly appreciated.

[virtuali]

I tried it again now (not that I wasn't sure, I start MSFS 2024 dozen of times every day) and I can only repeat and confirm it doesn't happen here.

Please follow all the suggestions in the manual on Page 97, and most importantly,wait before restarting again if it's the first time after an update, because on the first restart it's rebuilding the models cache, and if you restart it before it's done, it will start again, and again, so you do into a loop.

Try to close the menu, restart the Couatl engine, wait 20-30 seconds, then open the menu.

[Pmunas]

Hi Umberto:

I tried that too. No help at all. This issue is only in MSFS2024. MSFS 2024 is all good except this issue. I am back to MSFS 2020. I will be using MSFS 2024 only for GA flights.

Best regards,
Palitha

[Emi]

I tried that Umberto, but it does not work. The same issue keeps happening.
The advice from the manual does not help either.

[Pmunas]

This bug still there. it does not open the menu in both MSFS 2020 and 2024.

[Pmunas]

Hi Umberto:

Reinstalled from scratch. Issue remains. Surprisingly,
this is how installer looks like for 2024 GSX. MSFS 2020. it worked after reinstallation not in MSFS2024. Hope this will continue to work with MSFS2020 at least. Please help on MSFS 2024. If we have to go for an update please let us know. Thank you in advance.

Best regards,
Palitha

[DTI1985]

Dear Umberto,

i did a fresh install of MSFS 2024 and relinked GSX. Also did a complete clean install.

The Problem is that the free flight wouldn't load because it's getting stuck at the world map after starting the flight, even when fully zoomed out.
There was a post in last december which explained the issue with the jetways and airport services.

My GSX config for MSFS 2024 shows a blank jetways and airport services category so everything should be fine here?
With GSX unlinked the flight loads without any issue.

Do you have an idea how to fix this problem?
Thanks in advance.