Products Support > Honolulu FSX/P3D

Crashes to desktop **solved**

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virtuali:

--- Quote from: jordanal on March 25, 2010, 12:26:28 am --- I am using most of the popluar FSX packages which may or may not contribute to the CTD, including FSDT PHNL (from the lastest Full Installer), F1 UTX & GEX (all the latest updates), FSGenesis, (latest versions).  FSUIPC 4.6 (reg'd), WoAI traffic, and AIG traffic.
--- End quote ---

The obvious diagnostic process, in this case, would be as usual: disabling all your addons, one by one, and see if the crash is solved.

A very important concept should be clear: the fact that a crash happens at a specific airport, doesn't necessarily mean the *airport* it's a problem. With so many addons, you have a LOT of stuff at PHNL, that doesn't come with our scenery so, until you don't do what has been suggested above, you just can't be sure where the problem is.

Disabling doesn't always mean uninstalling: sometimes it's enough to just disable the scenery area in the Scenery Library. And, in case of products requiring Simconnect addon modules, it's enough to simply put the <Disabled>True</Disabled> command to their relevant module in the DLL.XML or EXE.XML files.

jordanal:
Speaking of disabling add-ons for troubleshooting purposes, why is it when I disable FSDT-PHNL (unchecked in the FSX scernery library manager) the scenery still seems to be fully active?  I can still see all the FSDT buildings and so on, mixed in with the default scenery.

FSX should have no knowledge of the FSDT PHNL bgl's while inactive in the library, should it?

[Edit - a little while later]

* OK, I uninstalled FSDT PHNL (now back to default FSX PHNL) / "Go to Airport" menu from PHNL to KATL and back to PHNL = Good / No CTD
* Installed AIG PHNL Advanced Scenery/AFCAD for default scenery / "Go to Airport" menu from  PHNL to KATL and back to PHNL = Good / No CTD
* Uninstalled AIG scenery and download FSDT PHNL v1.0.3 full installer and re-installed a fresh copy (no re-activation required)
* FSDT PHNL /  "Go to Airport" menu from  PHNL to KATL and back to PHNL = Bad / CTD when alomst finished reloading PHNL a second time.

Same scenery addons, traffic, date, time, etc, except the airport itself.  Can you at least try "jumping" from one airport and back to PHNL, to see if you get any issues?

virtuali:

--- Quote from: jordanal on March 25, 2010, 10:33:32 pm ---Speaking of disabling add-ons for troubleshooting purposes, why is it when I disable FSDT-PHNL (unchecked in the FSX scernery library manager) the scenery still seems to be fully active?  I can still see all the FSDT buildings and so on, mixed in with the default scenery.
--- End quote ---

The buildings are not contained in the BGL that are referenced by the Scenery Library area, but are created by the Addon Manager. If you just uncheck the scenery area, buildings will stay there, until the next FSX restart.


--- Quote ---Same scenery addons, traffic, date, time, etc, except the airport itself.  Can you at least try "jumping" from one airport and back to PHNL, to see if you get any issues?
--- End quote ---

Sorry, but you are again jumping to the wrong conclusion. The fact that you have installed PHNL, which comes with a different AFCAD, due two different parking assignments, might trigger the appearance of different AI models comparing to the other scenery.

If THIS AI model has a problem, for example a corrupted/missing texture, you might get the wrong impression the problem is the scenery, when it doesn't have anything to do with it, other than attracting a faulty AI.


--- Quote ---Can you at least try "jumping" from one airport and back to PHNL, to see if you get any issues?
--- End quote ---

If I'm saying all of this, it's because these tests have been made many times already. And, you are keep referring to Imaginesim KATL. Does the crash happens when jumping back/forth from EVERY other airport, or ONLY with Imaginesim KATL ?

In any case, you are saying to have made the test only by uninstalling AIG scenery. I've said you need to try to disable (which, as I've said, doesn't always mean uninstalling) ALL YOUR OTHER ADDONS. Have you done this ?

jordanal:
Well, after almost a month of trouble-shooting, I think I finally figured out what is wrong with arivals and CTD's into FSDT PHNL.  It wasn't just PHNL either.  I would also have periodic problems with KJFK and KLAS.  It wasn't a particular bad traffic bgl, texture, or scenery file. I did have a saved repeatable scenerio using the PMDG 748i, starting about 30nm before the ToD.

I finally figured out that if I disable all my traffic files, I would have no problem.  Easy enough - but, when adding traffic files back on, at some undetermined point, enough traffic would cause the CTD on the next execution of the saved scenario, anwhere from 22nm to 7 or 8nm towards the CKH VOR (never really in the exact same place).

What I did was disabled all the "Exit" entries in my AI aircraft cfg files so the FSDT gates didn't start moving as I neared the airport.  Smooth as butter now on the paticular saved scenario that would always CTD, with some amount of AI enabled.

Is it possible the CTD is cuased by the park-me (jetways) moving or being overburdened within the FSDT engnine with lots of AI?  I know you're not using default jetways, so I assume it's a custom thing within the coutl engnine, whether docking with AI or the user's plane?

virtuali:

--- Quote from: jordanal on April 19, 2010, 12:32:12 am ---Is it possible the CTD is cuased by the park-me (jetways) moving or being overburdened within the FSDT engnine with lots of AI?  I know you're not using default jetways, so I assume it's a custom thing within the coutl engnine, whether docking with AI or the user's plane?
--- End quote ---

We are not using the Couat engine for jetways, at all. Our jetways are 100% FSX standard, handled entirely by FSX. We might be probably able to *fix* this issue, instead, if we where using our own, which is something we'll like to do at some time, since the FSX method has several glitches.

It might be interesting to check if you have crashes at default airports with many jetways, of course with your AI models with exits, so they'll use the jetways too. On default airports, you need to put the Scenery Complexity slider to "Extremely Dense", in order to see all the availble jetways.

However, removing the exits from the AI airplane might be a a good way to increase the fps, since the bones system FSX requires to handle moving jetways takes some hit on performances. It's possible that large airports with many jetways would expose some kind of bug in FSX that would crash when there are too many of them.

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