Products Support > GSX Support MSFS
Objects missing / Pink textures and errors starting GSX
virtuali:
--- Quote from: fafoair on November 30, 2023, 08:22:10 pm --- I would like to point out that I do not have any antivirus installed.
--- End quote ---
Of course you have an antivirus installed: Windows Defender, which is what you have if you don't add a 3rd party antivirus, so it must be configured just like any other.
fafoair:
Many thx. I will disable at moment of GSX installation of Windows Defender. Hope
virtuali:
--- Quote from: fafoair on December 01, 2023, 01:37:42 pm ---Many thx. I will disable at moment of GSX installation of Windows Defender. Hope
--- End quote ---
Nowhere I ever said to "disable" the antivirus but, instead, configure it to add the whole Addon Manager folder to the Antivirus EXCLUSIONS. The reason for this is that you can't really "disable" an antivirus, since your low-level service is still running and, we witnessed multiple times that antivirus can still interfere even if it "looks" disabled.
That's why we never, ever, suggested to "disable" the antivirus but, instead, configure it to add the whole Addon Manager folder to the Antivirus EXCLUSIONS. And you can keep it always enabled.
fafoair:
First of all sorry for my english.
I'm newbie (not for flight simulation but only for win 11 and Msfs) . Can you tel me which is and where is located the addon manager folder, and sorry, how to allow Gsx in Windows Defender (is my olny antivirus) do it.
Thank you
Grazie mille.
virtuali:
--- Quote from: fafoair on December 02, 2023, 09:45:54 am --- Can you tel me which is and where is located the addon manager folder
--- End quote ---
It's located where you decided to install it. If you haven't changed the suggested default location, is in:
C:\Program Files (x86)\Addon Manager
--- Quote ---how to allow Gsx in Windows Defender (is my olny antivirus) do it.
--- End quote ---
Since it looks like you are Italian, this is the first hit I got by typing "come aggiungere esclusioni" in Google:
https://support.microsoft.com/it-it/topic/quali-sono-le-esclusioni-nella-sicurezza-di-windows-8b248399-5e63-4a4b-897f-52ea2dddb962
In your case, you want to exclude a folder ("cartella")
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