Products Support > GSX Support MSFS

CTDs are not caused by GSX

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NNunumete:
Once again, thanks for the explanation.
I guess I just have to deal with it then, MSFS will only help me when the simulator is vanilla. But of course, there is no fun in flying vanilla...

virtuali:

--- Quote from: NNunumete on November 30, 2023, 03:47:18 pm ---I guess I just have to deal with it then, MSFS will only help me when the simulator is vanilla. But of course, there is no fun in flying vanilla...
--- End quote ---

I doubt you'll get any help from MS, add-ons are just too many for any kind of support to deal with those. But you can try some of my suggestions:

- If you crashes happens in flight, do you notice any difference if you check the option to disable GSX in cruise ?

- If you have 3rd party Navdata installed, do you notice any difference by removing it ?

GruenePizza:
Ok, I feel guilty writing this after MSFS support wrote to me several times that the simulator crashed because of GSX. However, that wasn't true, the problem was that a driver for my Rudder pedals was arguing with the Windows defender.

Anyway, thank you and have a nice day!  :)

virtuali:

--- Quote from: GruenePizza on December 01, 2023, 10:50:30 am ---Ok, I feel guilty writing this after MSFS support wrote to me several times that the simulator crashed because of GSX. However, that wasn't true, the problem was that a driver for my Rudder pedals was arguing with the Windows defender.
--- End quote ---

Feel guilty? You should be proud of yourself for taking the time to come here to write that. Most of those coming here reporting CTDs "caused by GSX", rarely come back saying it wasn't GSX after all, which is what almost invariably turns out to be.

I had an email exchange with a user that was 100% "sure" his crashes were "caused by GSX", then he came back and said he fixed it by using the standard Windows fixing routines of Type: sfc /scannow, Dism.exe /online /cleanup-image /restorehealth and reboot. This clearly proved, again, it wasn't GSX, but his Windows install which had problems, and after the fix everything worked.

Devis80:
Hi

FYI

Since 3.3.1 everytime when I start a flight at the gate, I got an CTD with error:

0xc0000005 and coherentuigt.dll

When I unlink GSX, no crash. Tryied it several times...

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