Products Support > GSX Support MSFS
GSX Pro jetways
messy027:
still only brings up the standard jetways that come with the airport, whilst it was running the update it said excluding the jetways from egkk and lepa
virtuali:
--- Quote from: messy027 on August 23, 2022, 12:45:02 pm ---still only brings up the standard jetways that come with the airport, whilst it was running the update it said excluding the jetways from egkk and lepa
--- End quote ---
That can only happen if you haven't removed the backfolder or, did that while the installer was still running.
I'm sorry, I should have been more clear: after you removed the backup folder, you must restart the installer, because it's not "monitoring" the folder while it's running, so it still thinks jetways should be disabled.
messy027:
i have made sure the folder was deleted with no sim programs running and the jetways still haven't changed, would a fresh install of gsx help?
virtuali:
--- Quote from: messy027 on August 23, 2022, 01:01:20 pm ---i have made sure the folder was deleted with no sim programs running and the jetways still haven't changed, would a fresh install of gsx help?
--- End quote ---
You haven't said if you did a Live Update after you did that. You should have noticed it should have redownloaded some files from the main jetways package, which contains the replacement jetways for all airports worldwide.
messy027:
i deleted the folder and then did and update and then run the sim
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