Products Support > GSX Support MSFS

Couatl engine hasn't started - How to report a problem

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Westtomfc:
Definitely not in that tab either I have checked there

virtuali:
I'm sorry, but not having the icon in the Toolbar cannot possibly be caused by anything other than not having installed the program completely. That icon is not driven by any software, the icon *itself* should always be visible, if the package is installed and linked to the Community.

Go back again to the uninstall/reinstall thread I already linked, because there's no other explanation for the missing toolbar icon.

Westtomfc:

--- Quote from: virtuali on August 27, 2022, 01:23:13 pm ---
--- Quote from: Westtomfc on August 27, 2022, 12:31:31 pm ---I have done this several times and it still will not appear on the bar at the top and wont appear so I still cant use gsx what should i do. please help
--- End quote ---

Have both gsx packages being linked to the Community folder ?

--- End quote ---

Do you mean if the installed icon is in the installer because whenever i attempt to link it to the community folder it wont let me start Coutal?

virtuali:

--- Quote from: Westtomfc on August 27, 2022, 05:26:16 pm ---Do you mean if the installed icon is in the installer because whenever i attempt to link it to the community folder it wont let me start Coutal?
--- End quote ---

You not supposed to link it yourself, the installer should have done it automatically, but if the installation completed with no errors.

bjratchf:
I used the offline updater and am still getting the "please wait for menu to load" message... The couatl log however is a lot longer, I don't know what the problem is.

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