Products Support > GSX Support MSFS

Couatl engine hasn't started - How to report a problem

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virtuali:

--- Quote from: Michael Moe on August 26, 2022, 07:33:04 pm ---now what ?
--- End quote ---

First thing to check if it starts if you can start it manually, there's a reason why we have an icon on the Desktop for it. If it starts manually, but not automatically, then the problem doesn't have anything to do with GSX, but you have been hit by this known MSFS bug:

http://www.fsdreamteam.com/forum/index.php/topic,26924.0.html

If, instead, it doesn't even start manually, then you should follow the instruction at the top of this thread, and post your log.

bjratchf:
Here's my error log when I can't seem to get the menu to load past the "please wait.. GSX loading" spinning wheel.

Westtomfc:
I have had so many problems now my coutal engine will not even open at all please help. And the gsx tab isnt showing up on the toolbar in msfs. Help quickly please

virtuali:

--- Quote from: Westtomfc on August 27, 2022, 09:38:11 am ---And the gsx tab isnt showing up on the toolbar in msfs. Help quickly please
--- End quote ---

This can only happen if something happened during the installation, follow this procedure for a complete reinstall:

http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html

virtuali:

--- Quote from: bjratchf on August 27, 2022, 05:56:31 am ---Here's my error log when I can't seem to get the menu to load past the "please wait.. GSX loading" spinning wheel.
--- End quote ---

This can only happen if you don't have all files full updated, because of your local cloudflare node hasn't completed its replication, use the Offline installer here:

http://www.fsdreamteam.com/forum/index.php/topic,26826.0.html

And don't run the Live Update for the time being.

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