Products Support > GSX Support MSFS
Couatl engine hasn't started - How to report a problem
virtuali:
--- Quote from: idlh72 on August 25, 2022, 12:56:09 am ---I have tried this and live update continues to try and download stuff.
--- End quote ---
Which means your local node is still not updated, so you still need to use the offline installer for the time being, as the last thing you do. Be sure you do that, and if doesn't change anything, make another log *after* you used the offline installer (don't run the live update)
idlh72:
attached is the new log file, still getting the error message and couatl crashes
virtuali:
--- Quote from: Er-Ar on August 24, 2022, 12:52:00 am ---Shortly, Couatl does not start automatically after I start MSFS, and it still does not appear in the taskbar. For GSX to work, I must run Couatl manually and restart via taskbar after MSFS is opened
--- End quote ---
But this doesn't have anything to do with GSX or Couatl. There's a known bug in MSFS which results in programs started from the EXE.XML file not being launched. It happens to me too, there are several reports on Microsoft forum about this problem, which has been reported since May:
https://forums.flightsimulator.com/t/exe-xml-often-not-starting-addons-correctly/515592/66
Quoting from another user there:
--- Quote ---On the GSX forums there are many users saying that Couatl doesn’t start and it’s due to the EXE.XML not starting withouth them knowing, so they blame GSX. That’s just an example, the same could happen for every single addon based on it.
--- End quote ---
The problem has been reported on Microsoft dev forum too, in May:
https://devsupport.flightsimulator.com/questions/8061/exexml-fails-to-launch-my-simconnect-external-appl.html
This reply comes directly from Asobo:
--- Quote ---That's an issue we're already tracking. It's related to MS Store checking the app (MSFS) has a correct licence but also checking for child apps and failing in this case.
--- End quote ---
So, clearly a bug, since it seems the MS Store tried to check the license even for child applications, something it shouldn't do.
joshpowel1414:
Hello,
The log shows as connected to simconnect but still getting the couatl script engine isn't running
Many thanks
Westtomfc:
GSX Pro Not working although looks like it should. Coutal script attached please help
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