Products Support > GSX Support MSFS

CTDs

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EasternT32:
Thanks for your reply Umberto, I really do appreciate the amount of work you have put in. procedures aside because they don't matter as much currently, the stability in the major issue.

Yes it may not be GSX itself causing the crashing of the sim but GSX surely has to be a part? I've seen many a report so far saying they've have been unable to complete a flight with GSX installed, they've uninstalled GSX and the crashes have stopped, then reinstalled GSX and it's started crashing again.

PGspy18:
Also having this issue, GSX was the only change to my setup and suddenly every flight I attempt ends in a crash. Sometimes it happens during boarding, sometimes it happens two hours into the flight. Almost always happens while I'm moving the camera. Uninstalled GSX and haven't had a crash since.

Event Viewer shows FlightSimulator.exe as the faulting application and module, exception code 0x80000003 which seems (?) to have something to do with memory management.

Even if the crash isn't directly caused by a line of code running in GSX, I have to believe from what I've seen and read that GSX being loaded has some side effect somewhere else that causes MSFS to crash.

GSX was one of my most anticipated plugins for MSFS so if we could send logs or something to help find the issue, please let us know!

Mhbtba:
Good morning !
I am also a bearer of bad news, as I am also encoutering CTD since I've installed GSX.
To be frank and honest, I might had 2 to 3 CTDs maximum since I've bought MSFS2020 back in August 2020 (with two different systems).
But since yesterday, when I've installed GSX, I haven't been able to complete a single flight. CTD occured at least 4 times in the last 24 hours, and happen either during boarding, or sometimes on final.I've also had CTD 1 hour after take-off.
CTD were common for me during the P3D era, but they almost completely disappeared with MSFS for me, and last time I've got one was maybe last year (I don't remember having one those last months).
I'm trying to insist on that, as like many other users, I suspect GSX being a part of it (but not completely as you suggested).
I was really happy to have that immersive addon back with the new sim, but it's a shame that I'm not able to fully enjoy it.

Erwin06:
I'm really happy to have GSX in MSFS. It was for the last 2 years the tool that I missed the most, this is awesome work ! There are some bugs, and it is normal for a tool as complex as this, but CTD's are the worst things that can happen because it prevents us from enjoying the sim with GSX. Could someone confirm that since the last update of MSFS (1.27.16.0) the CTD problem with GSX seems fixed ? I'm using DX11. By the way, what version of DX were you using when you got the CTD's ?

GopherCH:
Unfortunately I have to report, that I'm also getting the CTDs, I'm on SU9 so not on the MSFS Beta. I've had a very stable simulator, almost never had any CTDs. With GSX it happens on 3 out of 4 flights. I unlinked it for now, the simulator is stable again. Waiting for a  couple of patches here. Thx for your effort!

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