Products Support > JFK for FSX/P3D
Missing jetways
Cfoley:
Recently I did a live GSX install update, but now the jetways are missing at FSDT KJFX and KDFW. When this happened to me in the past, it was caused by "AES Basepack" and I disabled the file and fixed the problem. But now I can't seem to get the jetways to appear at all. I also selected Couatl restart, and Rebuild Airport cache with no results. I also reinstalled KJFK, twice, but did not fix the problem. I don't know what else to try. I have not added any new software to FSX or made any adjustments to my FSX settings, just the GSX update.
Cfoley
virtuali:
--- Quote from: Cfoley on October 27, 2018, 11:04:30 pm ---Recently I did a live GSX install update, but now the jetways are missing at FSDT KJFX
--- End quote ---
This has been discussed and answered in this same section, for example here:
http://www.fsdreamteam.com/forum/index.php/topic,18854.0.html
--- Quote --- and KDFW. When this happened to me in the past, it was caused by "AES Basepack" and I disabled the file and fixed the problem.
--- End quote ---
KDFW must be something else (like a scenery in conflict, or an AES issue), because we still haven't updated KDFW to use SODE jetways.
Cfoley:
But that post is if I did any "customizations", which I haven't done. Also, I can't find this %APPDATA%\Virtuali\GSX file.
Cfoley
virtuali:
--- Quote from: Cfoley on October 27, 2018, 11:27:09 pm ---But that post is if I did any "customizations", which I haven't done.
--- End quote ---
Have you *checked* the suggested folder for such .INI files ? They are created when you change anything, like a parking radius. That still counts as a "customization".
Other than that, the only possible reason of missing jetways at JFK, is that you haven't installed the latest GSX Full installer (the one that comes with Level 2 features), because you must have ignored the prompt from Live Update to do that.
Cfoley:
I can't find the %APPDATA%\Virtuali\GSX file. I also did the "GSX Full Installer" before installing KJFK again when I noticed the jetways were missing.
Cfoley
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