Error when calling the Passenger bus **SOLVED**

[archaic58]

Just did a fresh rebuild of my FSX with Acceleration. Installed latest GSX and JFKv2. I have no other FSDreamteam products installed at this time. Parking PMDG MD-11 at cargo 17. As soon as the passenger bus pulls up I get this error:

couatl v3.1 (build 3467)
panic log started on Thu Jun 02 00:13:33 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\passengerBus.py", line 81, in do
NameError: global name 'PassengerStairs' is not defined
{'Airport': 'KJFK', 'Requested assistance services at': 'Cargo\xa0Area|Parking\xa017', 'User Pos': (40.65929113443168, -73.79647691801816, 8.16217 m, 4.04977 m, 91.9999966910629)}

Downloaded and installed the latest Addon Manager. Still the same issue
Any help would be appreciated.
Thanks

[vegasjon]

When requesting boarding/deboarding, I can see the shadow of the vehicle but not the actual bus- As it moves around the aircraft, The following error pops up:

couatl v3.1 (build 3467)
panic log started on Wed Jun 01 22:17:50 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\passengerBus.py", line 81, in do
NameError: global name 'PassengerStairs' is not defined
{'Airport': 'KMVY', 'Requested assistance services at': 'Parking 3', 'Requested parking services to': 'Parking 3', 'User Pos': (41.390715725473505, -70.61168561103777, 21.926 m, 1.50502 m, 218.70731009753868)}


I've deleted and reinstalled GSX twice as well as FSUIPC (I was getting an FSUIPC CTD after the first install). Any suggestions?

[vegasjon]

I just looked at the list of supported acft- Maybe the Carenado B1900 isnt one and thats causing the issue? I see the statement:

File "couatl\GSX\assistanceServices\passengerBus.py", line 81, in do
NameError: global name 'PassengerStairs' is not defined

Would that be it?

[gmargodt]

It seems to be a scripting error..... I have the same :

couatl v3.1 (build 3467)
panic log started on Thu Jun 02 10:58:57 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\passengerBus.py", line 81, in do
NameError: global name 'PassengerStairs' is not defined
{'Airport': 'EBOS', 'Requested assistance services at': 'Gate 1', 'User Pos': (51.203522309661835, 2.8650174849202426, 6.44348 m, 2.48148 m, 349.9999919853122)}

[Driver8]

Same here too, at PHKO:

couatl v3.1 (build 3467)
panic log started on Thu Jun 02 04:45:01 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\passengerBus.py", line 81, in do
NameError: global name 'PassengerStairs' is not defined
{'Airport': 'PHKO', 'Requested assistance services at': 'Gate 9', 'User Pos': (19.7349637801804, -156.04224679512527, 16.7646 m, 2.4396 m, 94.05946815623605)}

[Andy Clarke]

couatl v3.1 (build 3467)
panic log started on Thu Jun 02 10:48:28 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\passengerBus.py", line 81, in do
NameError: global name 'PassengerStairs' is not defined
{'Airport': 'EGBB', 'Requested assistance services at': 'Gate 25', 'User Pos': (52.44863333284054, -1.7344499970854519, 102.099 m, 2.4297 m, 106.69999406959879)}

When Passenger bus arrives I get above error at EGBB UK2000..
Any Ideas, have gone back to previous version all works Fine

Andy

Tried re installing but same error also P3D Bristol uk 2000

[virtuali]

We are checking this.

[pgreenwo]

Same here EIDW

[virtuali]

FIXED

We found the problem, and fixed it. Just launch any FSDT installer, like GSX or the Stand-Alone Addon Manager (no need to download it again), to get the updated files.

[mmaier1941]

Same here at all Airports i have been used EDDM, EDDF, EDDS and more.
I think this is a serious problem with the new update.

[mmaier1941]

Many thanks Umberto

now it works.

[gmargodt]

FIXED

We found the problem, and fixed it. Just launch any FSDT installer, like GSX or the Stand-Alone Addon Manager (no need to download it again), to get the updated files.

Thank you very much. Will test asap