It would be best if you haven't posted the SAME, exact, message twice: on the forum AND by email, considering that you have of course already answered via email.
Posting the same question twice, will only duplicate our effort for nothing, because in order to not give the impression that a forum question is not answered, I must reply with at least the request to not posting twice...
In any case, I see that Boone replied to you with the same answer I've already gave to you: that is not possible to help you in any way, if you give such a generic description of your problem, without any specification whatsoever, details about any errors, not even a general description of WHAT doesn't work.
Now, please make up your mind, and decide if you prefer to be supported on the forum, or continue by email as you started. Decide which method you prefer to use, and please don't keep posting twice about the same issue.