GSX crashes

[09387]

Hello FSDT

I just lost my nerves with GSX! Whenever I try to use it, after  4-5 minutes I get the error message

"The addon <unknown> causes etc..."

Here's the logfile:

I downloaded the last Version of GSX and the addon manager, but that didn't solve the problem...

couatl v2.0 (build 2348)
panic log started on Thu Mar 07 09:54:35 2013
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\passengerStairs.py", line 209, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 143, in waitDoorState
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 151, in waitForConditions
  File "couatl\GSX\assistanceServices\__init__.py", line 110, in waitForConditions
  File "couatl\common\aircraftData.py", line 39, in waitForConditions
  File "couatl\common\aircraftData.py", line 39, in <genexpr>
  File "couatl\common\aircraftData.py", line 30, in _executeCalculatorCode
NameError: global name 'logColor' is not defined

It happens with the PMDG 737NGX , QWSim Avro and Aerosoft Airbus X, so probably it has nothing to do with the aircraft. I do use AES to operate the jetty, could this cause a problem?

Thank you for your help and assistance.

Greetings
Michael

[virtuali]

It happens with the PMDG 737NGX , QWSim Avro and Aerosoft Airbus X, so probably it has nothing to do with the aircraft.

Before saying that, you should first try with a default airplane because, you error message seems to indicate it's a problem with only specific airplanes.

Try to Reset the airplane configuration using the GSX airplane configuration editor, this will reset any custom configuration you might have added and will use the one that comes with GSX.

[09387]

Thank you for your answer.

I placed my RJ100 at the same spot in Manchester EGCC. Then I did the reset of the configuration as you suggested, but this did not help. Then I removed GSX and the GSX Paint Kit and reinstalled it, but still the same error. The sad thing is, even though it is activated in the settings, GSX does not write any Error-File. There's only the log:

Loading addon JFK
Addon JFK not installed or missing one or more files, skipping
Loading addon XPOI
Addon XPOI not installed or missing one or more files, skipping
Loading addon LSGG
Addon LSGG loaded
Loading addon KLAS
Addon KLAS not installed or missing one or more files, skipping
Loading addon KFLL
Addon KFLL not installed or missing one or more files, skipping
Loading addon PHNL
Addon PHNL not installed or missing one or more files, skipping
Loading addon KDFW
Addon KDFW not installed or missing one or more files, skipping
Loading addon HAWAII1
Addon HAWAII1 not installed or missing one or more files, skipping
Loading addon HAWAII2
Addon HAWAII2 not installed or missing one or more files, skipping
Loading addon KLAX
Addon KLAX not installed or missing one or more files, skipping
Loading addon ParkMe
Addon ParkMe not installed or missing one or more files, skipping
Loading addon GSX
Initializing audio...
Available devices:
  Generic Software on Lautsprecher (Realtek High Definition Audio)
  Generic Software on AMD HDMI Output (AMD High Definition Audio Device)
  Generic Software on Realtek Digital Output (Realtek High Definition Audio)
Created OpenAL device: Generic Software on Lautsprecher (Realtek High Definition Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 44100
   Refresh: 40
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_EFX

Context info:
   Vendor: Creative Labs Inc.
   Version: 1.1
   Renderer: Software
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX3.0EMULATED EAX4.0EMULATED AL_EXT_OFFSET AL_EXT_LINEAR_DISTANCE AL_EXT_EXPONENT_DISTANCE

Using EFX 1.0 extension, with 1 auxiliary send(s)
Using EAX reverb
Current directory is C:/FSX
Looking for scenery.cfg in C:/ProgramData/Microsoft/FSX/scenery.cfg

[...]
--> many sceneries follow
[...]
Airport cache loaded
Addon GSX loaded
Loading addon CYVR
Addon CYVR not installed or missing one or more files, skipping
Loading addon ENBR
Addon ENBR not installed or missing one or more files, skipping
Loading addon KSFO
Addon KSFO not installed or missing one or more files, skipping
Loading addon KPHX
Addon KPHX not installed or missing one or more files, skipping
Starting system monitors
Current locale is German_Switzerland.1252
SharedMemInterface connected
Loading aircraft data from Airplanes\QualityWings Avro RJ100
intelliscene.cfg provides aircraft data with priority 1
aircraftDb.py provides aircraft data with priority 2
Using aircraft data from aircraftDb.py
Loading airport EGCC from C:/FSX/UK2000 scenery/UK2000 Manchester Xtreme/scenery/EGCC_afx_UK2xTRM.BGL

Hope you got any idea!

Cheers,
Michael

[09387]

I "repaired" FSX with the original dvd with no positive result, still the same error. Here's the last, same position, came when I ordered the pushback truck.

couatl v2.0 (build 2337)
panic log started on Sat Mar 09 20:04:39 2013
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\pushBack.py", line 210, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 146, in waitAllDoorsState
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 151, in waitForConditions
  File "couatl\GSX\assistanceServices\__init__.py", line 110, in waitForConditions
  File "couatl\common\aircraftData.py", line 39, in waitForConditions
  File "couatl\common\aircraftData.py", line 39, in <genexpr>
  File "couatl\common\aircraftData.py", line 30, in _executeCalculatorCode
NameError: global name 'logColor' is not defined

But having said that, I tried the FSX 747 and the same error occured. But no Error-Message has been written in the .err file...

[virtuali]

I "repaired" FSX with the original dvd with no positive result, still the same error. Here's the last, same position, came when I ordered the pushback truck.

couatl v2.0 (build 2337)

This shows you "downgraded" Couatl too in the process. Your previous log was from March 7th, with version 2348 (which is the current one), this new low shows an older version.

Reinstall GSX or the Stand-Alone Addon Manager to fix this, and try again.

[09387]

Thank your again for your answer. So i installed the latest version and tried it with the standard 737, same result. It crashes after I order to clear the gate and get ready for pushback. Unfortunately - again - there is no error message written in the .err. file.

- Is there a way to stop GSX from shutting itself down and "look over" the error?
- Does the FSX GPS Engine or its flight planner affect GSX in any way? Because I think the error appears only when an active flight plan is loaded.

[virtuali]

?- Does the FSX GPS Engine or its flight planner affect GSX in any way? Because I think the error appears only when an active flight plan is loaded.

It should't, there's no interaction between them, but that would be something we'll check, even if it's the first time someone reported it.