Hawaii Volume 1 Kauai couatl problem

[boeingng]

Hello, I have a worst problem with Hawaii Volume 1, especially with Kauai!!!
If I select Kauai scenery in my FSX I receive every time the same couatl error and then the buldings disappear. Hilo works fine though. I don't know, how to solve this issue. Maybe you have some ideas or hints to get free from this kind of problem.
I read some topics here, about similar problems, but that doesn't help either. I had installed also the new Addon Manager, but the problem remains!
I use Newport Kauai scenery too!

Thx very much for helping me out.
Otherwise it is a really nice addon, when Kauai will be working, like Hilo. :-)

Kind regards, Tom

[virtuali]

I receive every time the same couatl error

And the error is ? That dialog message tells you to check the Couatl.ERR file, that's the only important information you need to check that error.

In any case, whenever you have a problem like that, the first thing to try is to download and installer the current Stand-Alone Addon Manager for FSX, which is also what that message says.

[boeingng]

Ok pls standby, I will check the error file, but where do I have to search for this file? I installed the newest Addon Manager from your page, didn't solve my problem at all. Thanks for your help, Umberto. I appreciate it very much. Thx so far.

[virtuali]

That dialog message you saw that told you to check your Couatl.ERR file, will also show its actual location.

[boeingng]

Once Kauai sccenery is selected and loaded into FSX I receive this windows information:
Problemsignatur:
  Problemereignisname:   APPCRASH
  Anwendungsname:   couatl.exe
  Anwendungsversion:   2.0.0.2348
  Anwendungszeitstempel:   511a6b6c
  Fehlermodulname:   couatl.exe
  Fehlermodulversion:   2.0.0.2348
  Fehlermodulzeitstempel:   511a6b6c
  Ausnahmecode:   c0000005
  Ausnahmeoffset:   00002916
  Betriebsystemversion:   6.1.7601.2.1.0.768.3
  Gebietsschema-ID:   1031
  Zusatzinformation 1:   0a9e
  Zusatzinformation 2:   0a9e372d3b4ad19135b953a78882e789
  Zusatzinformation 3:   0a9e
  Zusatzinformation 4:   0a9e372d3b4ad19135b953a78882e789

Lesen Sie unsere Datenschutzbestimmungen online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0407

Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
  C:\Windows\system32\de-DE\erofflps.txt


Where is the file located, which you talked a post before? Pls help me out. I have absolutely no idea! Thx in advance.

[boeingng]

Her I copied all the stuff u might need. I created a log file and started FSX.
Here it is:

couatl v2.0 (build 2348)
log started on Thu Mar 07 19:09:28 2013

connecting to SimConnect...
connected to FSX
bglmanx non ready yet, waiting.
connected to bglmanx
Loading addons
requesting AddOn list to bglmanx
bglmanx list contains 18 AddOn(s)
Loading addon ZurichX
Addon ZurichX not installed or missing one or more files, skipping
Loading addon OHareX
Addon OHareX not installed or missing one or more files, skipping
Loading addon JFK
Addon JFK not installed or missing one or more files, skipping
Loading addon XPOI
Addon XPOI not installed or missing one or more files, skipping
Loading addon LSGG
Addon LSGG not installed or missing one or more files, skipping
Loading addon KLAS
Addon KLAS not installed or missing one or more files, skipping
Loading addon KFLL
Addon KFLL not installed or missing one or more files, skipping
Loading addon PHNL
Addon PHNL not installed or missing one or more files, skipping
Loading addon KDFW
Addon KDFW not installed or missing one or more files, skipping
Loading addon HAWAII1
Addon HAWAII1 loaded
Loading addon HAWAII2
Addon HAWAII2 not installed or missing one or more files, skipping
Loading addon KLAX
Addon KLAX not installed or missing one or more files, skipping
Loading addon ParkMe
Addon ParkMe loaded
Loading addon GSX
Initializing audio...
Available devices:
  Generic Software on BenQ G2420HD-1 (NVIDIA High Definition Audio)
  Generic Software on Realtek Digital Output (Realtek High Definition Audio)
  Generic Software on Realtek Digital Output(Optical) (Realtek High Definition Audio)
Created OpenAL device: Generic Software on BenQ G2420HD-1 (NVIDIA High Definition Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 44100
   Refresh: 40
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_EFX

Context info:
   Vendor: Creative Labs Inc.
   Version: 1.1
   Renderer: Software
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX3.0EMULATED EAX4.0EMULATED AL_EXT_OFFSET AL_EXT_LINEAR_DISTANCE AL_EXT_EXPONENT_DISTANCE

Using EFX 1.0 extension, with 1 auxiliary send(s)
Using EAX reverb
Current directory is D:/FSX
Looking for scenery.cfg in C:/ProgramData/Microsoft/FSX/scenery.cfg
  using Scenery/World (layer 1)
  using Scenery/BASE (layer 2)
  using Scenery/0000 (layer 3)
  using Scenery/0001 (layer 4)
  using Scenery/0002 (layer 5)
  using Scenery/0003 (layer 6)
  using Scenery/0004 (layer 7)
  using Scenery/0005 (layer
  using Scenery/0006 (layer 9)
  using Scenery/0007 (layer 10)
  using Scenery/0100 (layer 11)
  using Scenery/0101 (layer 12)
  using Scenery/0102 (layer 13)
  using Scenery/0103 (layer 14)
  using Scenery/0104 (layer 15)
  using Scenery/0105 (layer 16)
  using Scenery/0106 (layer 17)
  using Scenery/0107 (layer 18)
  using Scenery/0200 (layer 19)
  using Scenery/0201 (layer 20)
  using Scenery/0202 (layer 21)
  using Scenery/0203 (layer 22)
  using Scenery/0204 (layer 23)
  using Scenery/0205 (layer 24)
  using Scenery/0206 (layer 25)
  using Scenery/0207 (layer 26)
  using Scenery/0300 (layer 27)
  using Scenery/0301 (layer 28)
  using Scenery/0302 (layer 29)
  using Scenery/0303 (layer 30)
  using Scenery/0304 (layer 31)
  using Scenery/0305 (layer 32)
  using Scenery/0306 (layer 33)
  using Scenery/0307 (layer 34)
  using Scenery/0400 (layer 35)
  using Scenery/0401 (layer 36)
  using Scenery/0402 (layer 37)
  using Scenery/0403 (layer 38)
  using Scenery/0404 (layer 39)
  using Scenery/0405 (layer 40)
  using Scenery/0406 (layer 41)
  using Scenery/0407 (layer 42)
  using Scenery/0500 (layer 43)
  using Scenery/0501 (layer 44)
  using Scenery/0502 (layer 45)
  using Scenery/0503 (layer 46)
  using Scenery/0504 (layer 47)
  using Scenery/0505 (layer 48)
  using Scenery/0506 (layer 49)
  using Scenery/0507 (layer 50)
  using Scenery/0600 (layer 51)
  using Scenery/0601 (layer 52)
  using Scenery/0602 (layer 53)
  using Scenery/0603 (layer 54)
  using Scenery/0604 (layer 55)
  using Scenery/0605 (layer 56)
  using Scenery/0606 (layer 57)
  using Scenery/0607 (layer 58)
  using Scenery/0700 (layer 59)
  using Scenery/0701 (layer 60)
  using Scenery/0702 (layer 61)
  using Scenery/0703 (layer 62)
  using Scenery/0704 (layer 63)
  using Scenery/0705 (layer 64)
  using Scenery/0706 (layer 65)
  using Scenery/0707 (layer 66)
  using Scenery/0800 (layer 67)
  using Scenery/0801 (layer 68)
  using Scenery/0802 (layer 69)
  using Scenery/0803 (layer 70)
  using Scenery/0804 (layer 71)
  using Scenery/0805 (layer 72)
  using Scenery/0806 (layer 73)
  using Scenery/0807 (layer 74)
  using Scenery/0900 (layer 75)
  using Scenery/0901 (layer 76)
  using Scenery/0902 (layer 77)
  using Scenery/0903 (layer 78)
  using Scenery/0904 (layer 79)
  using Scenery/0905 (layer 80)
  using Scenery/0906 (layer 81)
  using Scenery/0907 (layer 82)
  using Scenery/1000 (layer 83)
  using Scenery/1001 (layer 84)
  using Scenery/1002 (layer 85)
  using Scenery/1003 (layer 86)
  using Scenery/1004 (layer 87)
  using Scenery/1005 (layer 88)
  using Scenery/1006 (layer 89)
  using Scenery/1007 (layer 90)
  using Scenery/1100 (layer 91)
  using Scenery/1101 (layer 92)
  using Scenery/1102 (layer 93)
  using Scenery/1103 (layer 94)
  using Scenery/1104 (layer 95)
  using Scenery/1105 (layer 96)
  using Scenery/1106 (layer 97)
  using Scenery/1107 (layer 98)
  using Scenery/AFRI (layer 99)
  using Scenery/ASIA (layer 100)
  using Scenery/AUST (layer 101)
  using Scenery/EURE (layer 102)
  using Scenery/EURW (layer 103)
  using Scenery/NAMC (layer 104)
  using Scenery/NAME (layer 105)
  using Scenery/NAMW (layer 106)
  using Scenery/OCEN (layer 107)
  using Scenery/SAME (layer 108)
  using Scenery/Cities/Oshkosh (layer 109)
  using Scenery/Cities/StMaarten (layer 110)
  using Scenery/Cities/Rio (layer 111)
  using Scenery/Cities/LasVegas (layer 112)
  using Scenery/Global (layer 113)
  using Scenery/Props (layer 114)
  using Addon Scenery (layer 115)
  using aerosoft/Frankfurt-Hahn X (layer 116)
  using D:/FSX/aerosoft/Faro X (layer 117)
  using C:/Program Files (x86)/Microsoft Games/Microsoft Flight Simulator X/Addon Scenery/Spain VFR-Mesh Balearic Islands (layer 118)
  using C:/Program Files (x86)/Microsoft Games/Microsoft Flight Simulator X/Addon Scenery/Spain VFR-Mesh Canary Islands (layer 119)
  using aerosoft/Weeze X (layer 122)
  using aerosoft/Afd (layer 123)
  using FsDreamTeam/PHLI (layer 124)
  using FsDreamTeam/PHTO (layer 125)
Airport cache loaded
Addon GSX loaded
Loading addon CYVR
Addon CYVR not installed or missing one or more files, skipping
Loading addon ENBR
Addon ENBR not installed or missing one or more files, skipping
Loading addon KSFO
Addon KSFO not installed or missing one or more files, skipping
Loading addon KPHX
Addon KPHX not installed or missing one or more files, skipping
Starting system monitors
Current locale is German_Germany.1252
SharedMemInterface connected
GSX is in trial mode (state=0, activation=-25006)
Loading airport PHLI from D:/FSX/FsDreamTeam/PHLI/scenery/AFX_PHLI.BGL
Using airport customization from GSX.airports.phli_fsdt
Loading aircraft data from Airplanes\Aircreation_582SL
Using aircraft data from SimConnect



Hope this helps.

[virtuali]

I've asked for a Couatl.ERR file, you posted the Couatl.LOG file instead. The Couatl.ERR file is in the same place as the Couatl.LOG

[boeingng]

Umberto, where is exactly this file? I searched everywhere and on the folder, where I created the log file. Pls tell me exactly. Thx

[virtuali]

If you don't have any Couatl.err log, it means there was no error. This means you Couatl.exe crash wasn't a Couatl.exe fault, but probably caused by something external.

The most likely cause it's the antivirus, but it's possible there might permissions problem on your system. Try to create a new user account (with Administrator rights), install GSX there, and check if it works in the new user account.