Products Support > GSX Support FSX/P3D
GSX not showing up in addons
nullo505:
I want to purchase gsx so I tried out the demo first. After its done installing I can't access it from fsx. When I start a flight, coutl engine or addon manager doesn't show up under addons. I checked internet options and publishers. It wasn't under any of those. I even turned of my antivirus. It still doesn't show up. After downloading gsx I downloaded add on manager. GSX still doesn't show up. I even did an FSX repair and then tried re-installing it. It seems like every addon is working except gsx which isn't showing up under addons. I am not sure what to do next. Is this just a problem with the demo? If I buy the full version will the problem still occur? I am not sure what to do. Please help, for I really want to try out this amazing product.
virtuali:
The Demo is obviously exactly the same as the full version so, if your system has a problem which is preventing GSX to work, purchasing GSX won't surely fix the problem that your system has. The whole point of having a Demo is exactly to let you check if your system is fine and GSX runs with it.
However, your explanation of the problem is not very clear. You said "GSX doesn't show up", but it's not clear if it's only GSX that doesn't show up, or it's the whole software modules needed to run it.
So, the usual questions:
- Do you have BOTH the "Addon Manager" AND the "Couatl powered products" menus under the FSX "Addons" menu ?
- Do you have both of them, none of them, or just one ?
- Do you have other FSDT products installed ? Do they work ?
- Have you being ASKED permission to run the two modules when you first started FSX after installing ? Have you replied YES to BOTH questions ?
nullo505:
Question answers:
I don't have addon manager and Couatl under the addons menu
I don't have any other fsdt products installed. This is my first time.
When I first opened fsx, I was never asked permission to run the two modules.
I already checked under publishers. Virtualli is under none of them.
virtuali:
As explained in all other threads about missing Addon Manager and/or Couatl menus, they are always caused by:
1) Your antivirus mistakenly blocking them. The antivirus solution has been posted many times already of course, here's another copy of it:
- DOWNLOAD AND INSTALL with the antivirus entirely OFF
- Uninstall GSX. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.
- TURN OFF your antivirus. Don't just exit from its interface, but turn off the real time protection. Actual wording changes between products, however, it's the option to scan every file that gets open in real time, without user intervention.
- Reinstall GSX (using the full installer in this case) with the Antivirus TURNED OFF. Don't launch FSX yet.
- Configure the antivirus to exclude the following files from scanning:
YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe
YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.
- Now you can turn the antivirus back on, and launch FSX.
- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu.
2) A problem with your Visual C++ 2005 runtimes installation. The missing runtimes solution has been posted many times already of course, here's another copy of it:
- Go in the Windows control panel, and Uninstall ALL the instances of the Visual Studio 2005 redistributable runtimes. You might have more than one version: remove them all.
- Then, after removing everything related to VS2005, reinstall again these 3 files:
http://www.microsoft.com/downloads/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en
http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347
AFTER installing all the runtimes, it could be useful running Windows Update and update everything, including the optional downloads.
3) A problem with your Simconnect install being missing/corrupted. This is not common, but it might still happen. The solutions is:
- Go into your Windows\WinSxS folder and delete the simconnect 10.0.61259.0 folder. Then REPAIR the FSX SP2 (or Acceleration, if you have that one instead) setup, this will restore a broken Simconnect
4) You have inadvertently Un-trusted us as a Publisher, so nothing signed by us will run.
To fix this, go to the Control Panel, under "Internet Options", look for the "Content" tab, there should be a "Publishers" button, that will list the software publishers that you trusted, and another tab with untrusted publishers. If you see "Virtuali s.a.s", remove it from both tabs (especially if it's under untrusted)
ByteG:
Hi Virtuali,
I am having exactly the same problems as nullo505.
However I am not on "trial mode" anymore since April. I never had any problems with GSX before, even if I had downloaded and installed it with antivirus turned on.
I remember that a couple of weeks ago the automatic installed notified me in FSX that and update was ready but I have to download Standalone Addon manager manually from FSDT site which I did. I remember that I have also updated GSX but I haven't used it since (I went for vacation).
Anyway, when I tried to call GSX menu first using MCE and then manually with CTRL+F12 and it didn't appear. So, I've checked the menu and it was not there.
Ok, I've checked this forum and I've proceeded according to this topic.
First, I've turned off antivirus.
I've uninstalled both ZurichX and GSX, removed VS 2005 distributables and even standalone manager (I couldn't find Couatl engine in control panel).
I have also manually deleted fsdreamteam folder.
Then I've reinstalled first VS 2005 distributables (both x86 and x64 - although I think that the later doesn't matter). I have also versions 2008 and 2012 of VS distributable.
Afterwards I have downloaded both ZurichX and GSX setup files again (full version - although they've worked before).
After installing them and running FSX I was prompted by FSX to confirm running both script engines which I did.
I've even checked exe.xml and dll.xml which contain the following entries:
<Launch.Addon>
<Name>Couatl</Name>
<Disabled>False</Disabled>
<ManualLoad>False</ManualLoad>
<Path>fsdreamteam\couatl\couatl.exe</Path>
</Launch.Addon>
<Launch.Addon>
<Name>Addon Manager</Name>
<Disabled>False</Disabled>
<ManualLoad>False</ManualLoad>
<Path>bglmanx.dll</Path>
</Launch.Addon>
This seems ok to me.
However the menu is not there.
I am not sure if this has any impact but I have also installed Visual Studio 2012 express.
I've also checked if there is a problem with Simconnect but ESP examples work from VS 2012.
And there is no viruali in Trusted/Untrusted publishers of Internet options.
Therefore I am running out of ideas.
And, by the time of writing this post my antivirus (free version of Avast) is still turned off.
So, I would really appreciate your help since GSX has worked for me for 7 months untill now and I would like to continue using it.
Brg,
ByteG
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